玛雅哥巴悦榕庄

Tripadvisor 评级 5.0/5 4,649 评论

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描述

酒店其他优惠

  • 我们所有的别墅和套房都设有私人温水泳池,住宿期间,客人还可免费使用两辆自行车

  • 设备齐全的健身中心

  • PGA 锦标赛高尔夫球场 - 变色龙球场

  • 所有别墅内均设有私人泳池

  • 私人海滩

我们的客房

酒店位置

玛雅哥巴悦榕庄

Carretera Federal, Chetumal Puerto Juárez Km. 298, Playa del Carmen, Quintana Roo,
77710 普拉亚德尔卡曼
墨西哥

GPS:20.679979, -87.022125

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

TripAdvisor 评级  5.0/5  4,649 评论

卓越奖 2024

Beautiful property

Tripadvisor 评级 5.0/5

Nicole R 家庭住宿 - 经 TripAdvisor 认证的评论

We stayed here for a quick weekend. I wish I would’ve had more time here. The property is absolutely gorgeous. The restaurant food was good and all of the staff that we met was polite and accommodating. there’s different kinds of rooms, we stayed in a villa which was super spacious. Spa was great! There are bikes available for getting around easier within the property

A must try

Tripadvisor 评级 5.0/5

Peter T 经 TripAdvisor 认证的评论

What a hotel! The standard is so high it makes other Hotel chains look bad. Nowadays is hard to find service standard like this. Everything is taken care of. We spent six nights, first night in the Well-being villa with a nice size pool. Everything is a superb and you just don’t have anything to complain about. We had sunset boat champagne dinner one night and in Villa barbeque the other night. Exceptional and add great memory to your trip. One thing to remind you though, the Villa barbeque portion is quite high. So starve yourself a little bit before the meal. The last two nights we tried the beachfront Villa. Breathtaking ocean view in front of you and you have your own private beach area with your own lounge chair. The hot tub behind the bedroom is so pretty, you can see the stars and with candlelight on the wall, this is unbelievable. Jose is the concierge person that look after us every single day, whatever you want and whatever you need, he would take care of it . He’s like a personal butler, when my Five year old, ate too much one night and had belly pain the next day, he contacted the restaurant to prepare anything we need for him to eat. You can have anything not from the menu, whatever you need to make your five years old better they will make it. Sorry for the long review, but I can go on and on. Best hotel for sure in Cancun in my opinion

Can’t wait to go back!

Tripadvisor 评级 5.0/5

nicoleberry7 经 TripAdvisor 认证的评论

Just returned from 4 nights at Banyan tree for my 10 year anniversary. My husband and I aren’t sure why there are any negative reviews at all about this place, we absolutely loved it. The grounds are beautiful and vast, the service impeccable and kind and the food and drinks absolutely delicious! We stayed in the Oceanfront Veranda Suite - highly recommend. Having the ocean view and breeze was SO nice. They offered us an upgrade to the Lanai version that spilled right out onto the beach, but we preferred the second floor version for the privacy it offered. It had a large veranda with pool, beautiful woodwork and high ceiling, comfortable large bed, steam shower, outdoor shower and hot tub. It was truly part of the experience and so nice to hang in. It was also right on a private beach area and 2 minute walk to Sands and the main pool on the beach. The grounds themselves are massive including 3 other resorts. We ran and biked a ton and still didn’t see all of it. So fun to explore and easy to get golf carts anywhere. The scenery was lush and beautiful. Was the food/drinks expensive? Yes. But so is any resort or hotel it seems but in this case, the quality matched. We had unreal meals and the margs (which we are snobs about) were SO good, fresh and creative. Two unique ones I recall were black pepper and honey Marg and also Tamarind-chili basil passionfruit marg. Unreal! At Banyan we had breakfast included with our package and found both the buffet at Oriente and A la Carte at Sands to be some of the best breakfast we’ve ever had! For dinner we went to Saffron (Thai), Cello (Italian) and La Copa (Mexican) and loved them all. We also ventured to Rosewood to Aqui mi Quedo for lunch (picturesque and delish) and Zapote bar (must visit - most of a ‘vibe’ in Mayakoba). Easy to get golf carts to anywhere on property! The service was so impressive. everyone we encountered was kind and eager to help. No one shy’d away from any question or issue. You are given private concierges who are constantly in contact via WhatsApp and approach in person whenever they see you to check on everything and offer whatever you need. Shout out to Sonia and Gaby who we loved. Also want to shout out Gilberto from the main pool - he was our guy. Lastly highly recommend the airport transfer from the hotel (also included with our reservation package). The instructions sent to us prior were so professional and helpful with the process, the drivers so kind, cars so nice and we were provided info, comfort, food and drinks. Don’t hesitate to go here! Even in the lower season it was amazing. Great for couples or groups. Loved it!

Dear nicoleberry7, I have no words to express my gratitude for sharing this wonderful experience which highlights the beauty and environment of our Resort and the warmth of service of our collaborators who undoubtedly make everything possible! We are aware of the vast array of options for accommodation in the area so we feel privileged to have been chosen by you. It is very satisfying for us to receive such wonderful comments and descriptions, highlighting the beautiful hotel, our service, Suites, the quality of the food in our restaurants, and we are pleased that you had a wonderful experience in our Sanctuary for the Senses, we strive to provide a high-quality service for each of our guests. I also appreciate the mentions to the collaborators, for them it is a pride to see their names on this platform and to be recognized by you, our guests. We are looking forward to welcome you very soon again and give us the opportunity to pamper you in our Sanctuary for the Senses! Kind Regards, Abel Morales Executive Assistant Manager

Beach Volleyball

Tripadvisor 评级 5.0/5

Sean F Friends getaway - 经 TripAdvisor 认证的评论

The stay was amazing. Especially the beach volleyball. We had to much fun playing beach volleyball with the staff. Great trip. We really loved the food and the service was excellent. The weather was perfect and we really enjoyed getting around in the golf carts.

Dear Sean F, I would like to thank you for having chosen to come and stay at our resort during your recent visit to the Mayan Riviera. We are aware of the vast array of options for accommodation in the area so we feel privileged to have been chosen by you, and thank you for taking the time to share your experience. Knowing that you were satisfied with your stay makes us feel very proud of our hotel and the staff who make it all possible, striving to provide our guests with genuine attention from arrival to departure. Looking forward to welcoming you back to Banyan Tree Mayakoba in the near future! Kind Regards, Abel Morales Executive Assistant Manager

Heaven in Mayakoba

Tripadvisor 评级 5.0/5

j052601 经 TripAdvisor 认证的评论

BOOK IT! The Banyan Tree resort is beautiful, the food is outstanding, and most importantly the staff provide top notch service to make the Banyan Tree experience unforgettable. Gaby and Sonia were checking in with us daily and making sure all of our needs were met. The tone was set when the private transfer at the airport showed up and our relaxation started with a cool towel and aromatherapy. We can't say enough about the service by each and every staff member we came across. We stayed in the sunset/lagoon villa and between the rooftop pool, hot tub, outdoor shower, and lagoon views it was difficult to leave. It was SO spacious, we requested yoga mats and set them up on the roof and it was so peaceful connecting with nature. Don't miss Saffron, Cello was delicious, and the breakfast buffet was excellent. The drinks were delicious and they are providing you with plenty of water in your room and in a cooler at the beach. Check out the other resorts, Zapote at the Rosewood is amazing. Take the bikes on the nature trail, check out the cenotes and wildlife along the way. The Rainforest experience was heavenly, worth it! The beach is beautiful but they are experiencing some erosion issues so the area is being worked on. We read reviews talking about the high prices, we found certain things ($6 can of sprite in the minibar) to be outrageous, but most was well worth the cost - the food and drinks and service were 5 star. This place is amazing - we are so happy we found the Banyan Tree - the most memorable trip to find peace and relaxation.

Dear j052601, Thank you for your recent stay at Banyan Tree Mayakoba! I would like to thank you for having chosen to come and stay at our resort during your recent visit to the Mayan Riviera. We are aware of the vast array of options for accommodation in the area so we feel privileged to have been chosen by you, and thank you for taking the time to share your experience. Knowing that you were satisfied with your stay makes us feel very proud of our hotel and the staff who make it all possible, striving to provide our guests with genuine attention from arrival to departure. Looking forward to welcoming you back to Banyan Tree Mayakoba in the near future! Sincerely, Abel Morales Executive Assistant Manager

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