Fairmont Mayakoba 酒店

客户意见评级 (ALL 评级) 4.5/5 2,352 评论

Fairmont Mayakoba 酒店 - Image 1
Fairmont Mayakoba 酒店 - Image 2
Fairmont Mayakoba 酒店 - Image 3
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描述

酒店其他优惠

  • Luxurious suites, nestled in the middle of the Mayan jungle, mangroves and the Caribbean Sea.

  • To visit: Archaeological sites of Tulum and Cobá, Puerto Morelos, and the Dos Ojos cenote.

  • 带有私人无边际泳池的套房,可俯瞰运河或海滩美景。

  • 距西卡莱特公园、天然井、海滩、图伦和玛雅遗址仅数英里之遥

  • A large choice of restaurants and bars to suit every appetite and craving

我们的客房

酒店位置

Fairmont Mayakoba 酒店

Carretera Federal Cancún, Playa del Carmen Km 298
77710 里维埃拉玛雅
墨西哥

GPS:20.687637, -87.027426

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  2,352 评论

TripAdvisor 评级  4.6/5  8,194 评论

卓越奖 2025

Bar review

Tripadvisor 评级 5.0/5

Jjbroghammer13 Couples - 经 TripAdvisor 认证的评论

Big shout out to maria and gabi at cielo(beachside night bar) for their amazing service and hospitality. Made the trip so much better. If you make it definitely have to check out this amazing bar and amazing staff. Best I have received in Cancun.

Wonderful

Tripadvisor 评级 5.0/5

Steve W 经 TripAdvisor 认证的评论

Hotel beautiful. The grounds, beach, and pool areas are beautifully maintained. The stand out though - Bassano Italian restaurant was lovely. Service from Carlos was incredible, and the banana flambé he cooked table side was amazing. Highly recommend.

Amazing resort

Tripadvisor 评级 5.0/5

jasperreed99 经 TripAdvisor 认证的评论

Amazing resort. The beach, service, food, golf was all top class. Special shout out to Vanessa and Agustin for helping us have such a great stay. This is a more chill resort that’s great for families and/or couples looking for a peaceful experience. We loved it.

Amazing Resort and Staff

Tripadvisor 评级 5.0/5

RichardD5312 家庭住宿 - 经 TripAdvisor 认证的评论

Mayakoba and Fairmont are exactly what we wanted in a vacation. We are a family of 4 celebrating our daughters graduation from grad school (we are 62, 57, 29, and 25). We stayed in a non inclusive beach access casita. We liked the location but were unsure whether we really needed the butlers that came with the unit. Oh my gosh, we are so glad we had the assistance of our butlers Daniel and Alejandro! They made the trip so easy. They made shuttle arrangements, dinner reservations, cooking class reservations, had a beautiful Mother's Day flower arrangement sent, and gave excellent service advice, and conversation. I cannot say enough about their excellent service and attention to detail. The resort is amazing. We only left the property for private excursions. Bicycles were our preferred means of transportation when not venturing across the huge property for dinner. Brisas was a very short walk for breakfast and the food and service were excellent. Our family agreed that dinner at Gaia was our favorite. Chef was very personable and extremely talented. He guided us through the cold bar fresh catch display while we sipped on a complimentary champagne. He also visited our table twice; once to provide us a yellowfin tuna "petrolio" app that was amazing, and again, afterwards to discuss our meal. signature dessert is beautiful, complicated, and delicious We will be back Fairmont Mayakoba!

Dissapointed stay- Not what was advertised online

Tripadvisor 评级 2.0/5

Kyle E 经 TripAdvisor 认证的评论

I had high expectations for Fairmont Mayakoba and even paid for a room upgrade, but unfortunately, the experience fell far short. The moment we checked in, we found a cockroach in our upgraded room (as pictured), which was unacceptable for a resort of this caliber. Every morning we were woken up by loud construction noises — not exactly the peaceful getaway we had in mind. Another major letdown was the complete lack of music at any of the pools. It created an oddly sterile and lifeless atmosphere. The so-called “Adults Only” pool is directly next to the kids’ pool, which defeats the purpose entirely. It was constantly filled with the sound of screaming and crying kids, making it impossible to relax. We were also repeatedly told there would be music on the rooftop bar, yet every night we were let down. It really felt like the resort sold us a fantasy that didn’t match the reality. This was not the experience we were promised online. If you’re an adult looking for a fun, relaxing getaway, I strongly recommend looking elsewhere. Secrets Resort offers a much better atmosphere for adults without children. Fairmont Mayakoba may be fine for families with kids, but if you’re looking for a luxury escape, this simply isn’t the place.

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其他网络用户评价我们的酒店

  • 502 评论 8/10 位置
  • 764 评论 7.8/10 房间
  • 1,488 评论 7.9/10 服务
  • 10 评论 0/10 上网
  • 897 评论 7.5/10 食物
  • 695 评论 8.5/10 设施
  • 323 评论 8.5/10 氛围
  • 322 评论 4.7/10 性价比

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