Fairmont Mayakoba 酒店

客户意见评级 (ALL 评级) 4.6/5 2,247 评论

Fairmont Mayakoba 酒店 - Image 1
Fairmont Mayakoba 酒店 - Image 2
Fairmont Mayakoba 酒店 - Image 3
Fairmont Mayakoba 酒店 - Image 4

描述

酒店其他优惠

  • Luxurious suites, nestled in the middle of the Mayan jungle, mangroves and the Caribbean Sea.

  • To visit: Archaeological sites of Tulum and Cobá, Puerto Morelos, and the Dos Ojos cenote.

  • 带有私人无边际泳池的套房,可俯瞰运河或海滩美景。

  • 距西卡莱特公园、天然井、海滩、图伦和玛雅遗址仅数英里之遥

  • A large choice of restaurants and bars to suit every appetite and craving

我们的客房

酒店位置

Fairmont Mayakoba 酒店

Carretera Federal Cancún, Playa del Carmen Km 298
77710 里维埃拉玛雅
墨西哥

GPS:20.687637, -87.027426

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  2,247 评论

TripAdvisor 评级  4.5/5  8,017 评论

卓越奖 2024

Beautiful hotel

Tripadvisor 评级 5.0/5

469elmam 经 TripAdvisor 认证的评论

One of the best hotels ever. Try to book beach area casita because its walk to the beach and jt comes with private swimming pool. Alfonso working at the lobby is very charming. He made our stay better. The hotel only needs night entertainment .is very relaxing atmosphere.

Best birthday ever!!!

Tripadvisor 评级 5.0/5

Guide60974841341 经 TripAdvisor 认证的评论

Just wow! We’ve stayed at a lot of fairmont properties and they are always amazing. Mayakoba goes 3 steps above from any property I’ve ever been to. From the moment we stepped in the door we were treated with the best hospitality and customer service. The beaches the food the drinks all amazing. But what really stands out is the staff! Firstly I’d like to say thank you to Jessica and Elmer you guys took every request and made it better! Alfonso and Colin! Hope to see you when we come back! and thank you for helping us with everything. Every time we turned around you were there to help! Alfonso you are absolutely wonderful. To the Gentlemen on the grounds or maintenance team. You saved my wife’s dress from that bicycle and never gave up. Thank you thank you!!!! For not cutting the dress and spending so long untangling. To the housekeeping team!!!! I can’t believe you got the stains out! You guys are the best and saved my wife having to buy a new one. To the restaurant staff!!! Thank you for the multiple happy birthday messages and personalized happy birthday songs! I couldn’t have felt more special. Can’t wait to come back next November!!

Beautiful and relaxing with impeccable service

Tripadvisor 评级 5.0/5

Lucia L Friends getaway - 经 TripAdvisor 认证的评论

Just spent an amazing week at Fairmont Heritage Place with friends. Amazing grounds, beautiful pools and beaches, and a variety of delicious restaurants to choose from. However, our butler, Dani, made this into an even more wonderful experience! I can't speak highly enough of Dani - he was warm and welcoming from the moment we arrived until our departure. Throughout our entire stay, he was responsive, attentive to our needs, and so friendly! I highly recommend this place to anyone looking for a resort in Playa del Carmen!!

The best employees

Tripadvisor 评级 5.0/5

Dan80123 经 TripAdvisor 认证的评论

They are very funny!!! Is like a Circus . A dirty entretaiment Hix lobby bar is the best place on Fairmont Mayakoba with their funny monkeysss. I guess they dontt have a Boss near!! Never!! Is like a circus with a mexican people working there.!

Home away from home

Tripadvisor 评级 5.0/5

Lisa K 经 TripAdvisor 认证的评论

This was our tenth visit to Fairmont Mayakoba and it feels like our home away from home. The resort is beautifully set among the mangroves and canals and offers a gorgeous sandy beach. However, what sets this resort above others is the staff. They welcome us like family and are so friendly and accommodating, they are the reason we keep returning. I would like to point out a few staff members who truly went above and beyond. (my apologies if I've forgotten anyone) My husband caught his toe on one of the loungers at the beach and really gouged it. Joel one of the beach staff noticed and called "first aid/security" for us. Enrique arrived so quickly and did an exceptional job of cleaning and bandaging my husband's toe. He was very professional and efficient and really took his time - please extend our thanks! The entire beach team of Joel, Jimmy, Nicholas, Merlin, Filiberta, Nico, Luis, Antonio, Gilbraith & Pamela The Basanno team of Daniel, Carlos, Eduardo, Alberta, Armando and Veronica. and the wonderful Cafe Maya team who make awesome americanos! and are so friendly first thing in the morning. and Gabriella in Guest Services, who always looks after our dining reservations and makes us feel so special and welcome! We look forward to seeing everyone in January!

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 453 评论 8.1/10 位置
  • 684 评论 7.6/10 房间
  • 1,298 评论 8.2/10 服务
  • 602 评论 8.5/10 设施
  • 284 评论 8.5/10 氛围
  • 268 评论 4.7/10 性价比
  • 193 评论 7.1/10 清洁度
  • 64 评论 7.1/10 早餐

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