描述
我们的客房
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酒店位置
SLS 坎昆酒店
距离 Kukulcan 大道仅 1 公里, 坎昆港的旅游区, Lote 1 02 Uc 1 Mz 27
77500 坎昆
墨西哥
GPS:21.1668525, -86.8039974
酒店服务
从 办理登记入住手续 - 从 办理退房手续
- 停车
- 欢迎宠物
- 餐厅
- 无限网络
- 空调
- 会议室
- 100% 无烟酒店
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LEYNIA
LEYNIA 由主厨 Jose Icardi 领导,是一家全新的阿根廷烧烤餐厅,以日本风味美食为灵感,将明火烹饪的质朴魅力融入 SLS 坎昆的标志性现代氛围中。
Lobby Bar
大堂酒吧充满风情,魅力四射,将休闲生活享受推向全新的高度。大堂酒吧提供富有创意的鸡尾酒和各种诱人的小吃,坐拥加勒比海的壮丽景观,是与朋友欢聚的好去处。
我们的客人评论
Worst hotel with the best pool. Stay elsewhere.
Tripadvisor 评级 2.0/5
Blythe H 经 TripAdvisor 认证的评论
Dear Blythe, Thank you for choosing to stay with us during your recent trip. While we're glad you enjoyed our relaxing pool, we're disappointed to read about your experience. Our goal is to provide every guest with exceptional service, and we offer our sincere apologies if you received anything short of this. We can assure you that what you have described is not typical of a visit to our property. Nevertheless, your comments have been duly noted and will be discussed with our team. Also, we're very sorry for any inconvenience you experienced while you were here. We appreciate your feedback and wish you safe travels ahead.
Rude Pool Staff
Tripadvisor 评级 1.0/5
Jose M 经 TripAdvisor 认证的评论
Dear Jose, Thank you for taking the time to share your review. We're truly sorry to hear about the service issues you experienced. This doesn't reflect the experience we aim to deliver. We'll be addressing this with the staff to ensure it doesn't happen again. We hope you will consider staying with us again to provide you with the service you deserve.
Great views, food, service, and beautiful property
Tripadvisor 评级 5.0/5
osmurad 家庭住宿 - 经 TripAdvisor 认证的评论
We're thrilled you had a phenomenal experience at our resort! Thank you for highlighting our excellent service, great food, beautiful rooms, and the stunning beach. We appreciate your feedback about water availability, and we'll take this into consideration to enhance the overall guest experience. Your recommendation means a lot to us, and we look forward to welcoming you back for another enjoyable stay in the future.
Great hotel but I have been ripped off!!
Tripadvisor 评级 2.0/5
Anthony G Couples - 经 TripAdvisor 认证的评论
Dear Anthony, We value your feedback and are truly concerned about the issues you faced regarding the cleaning charge and your interactions with our team. Your comfort and satisfaction are paramount to us, and we regret any misunderstanding or inconvenience caused. We hope to have the opportunity to welcome you back and better serve you in the future.
Very happy!
Tripadvisor 评级 5.0/5
Abraham F 经 TripAdvisor 认证的评论
Dear Abraham, Thank you! It was an honor to help celebrate your husband's birthday with you, and we are thrilled Erik was able to help you with all of your needs. He's a valued member of our team and will be delighted to read your kind words. We look forward to welcoming you back for many more memorable visits.
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