宜必思坎昆中心酒店 3 星

客户意见评级 (ALL 评级) 4.2/5 744 评论

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Av Tulum y Nichupte, Supermanzana 11 M2 L3, 77504 坎昆, 墨西哥

描述

酒店其他优惠

  • 酒店距澄澈的坎昆海湾仅 15 分钟路程

  • 酒店距坎昆国际机场 20 分钟路程

  • 酒店距 ADO 航站楼 8 分钟路程

  • 酒店距离坎昆清澈的大海不到 6 公里

  • 必看景点：斗牛场、海豚海滩、海龟海滩、佛鲁慕海滩

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酒店位置

宜必思坎昆中心酒店

Av Tulum y Nichupte, Supermanzana 11 M2 L3
77504 坎昆
墨西哥

GPS:21.143631, -86.825005

电话
传真 +52 998 272 8501

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 100% 无烟酒店

IBIS KITCHEN LOUNGE

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  744 评论

TripAdvisor 评级  3.5/5  1,441 评论

Small rooms and small beds

Tripadvisor 评级 1.0/5

Odyssey240688 经 TripAdvisor 认证的评论

This hotel is very basic and honestly very small rooms, the beds are really small and this is very unconfortable for a family of 3 cause is really hard to sleep in a twin xl bed the rooms are smelly (some) i use 3 and 1 smells like rotten and very humid, i will not back to this hotel

Worst ibis seen

Tripadvisor 评级 1.0/5

Mahaveer C 家庭住宿 - 经 TripAdvisor 认证的评论

Rooms were dirty, towels were dirty with bad smell, we were having two rooms and 1 room was without self and one was without fridge, 1 thing missing in both. safe found already locked and not opened even after request. Hotel and restaurant staff was reluctant to listen any of our request. tiles were coming out in passage. We leave everyday at 6.30 am for tour and asked restaurant to pack breakfast but they skimpily denied. considering all these factor we deserve full refund. I choosed Ibis over nearby Marriott and regret choosing ibis.

Horrible experience terrible staff

Tripadvisor 评级 1.0/5

carminablewis 经 TripAdvisor 认证的评论

We stayed from 8-12 July, the restaurants and hotel itself was really nice but our experience, the staff and service was appalling 1. We arrived on the 8th and at the Grand they were trying to sell us to upgrade there from Nizuc. It wasn’t a nice welcome. They tried to sell their 90 minutes presentation and a couples massage. The representative was completely oblivious our 8 month old was crying and “didn’t read the room” Why would you want a couples massage if you are travelling with a baby, complete amateurs and lack of service 2. AC never worked our room was awful, no ventilation. 3. Went we left the hotel we were chased by a representative who said to us in light of the bad experience we had in the hotel they wanted to give us an offer of 40/50% discount in a future stay in the next 1.5 years. He noticed I spoke Spanish fluently and said to me just convince your husband to pay 299 USD and you get this offer. When I said can I think about it, is not a good time as we were carrying not only our luggage but the pram, car seat and all the luggage for our baby and he was like it’s now or it expires. I complained about this behaviour to the hotel, and they didn’t even reply. It’s so horrible the staff cheapens the experience and resort. I felt in a motel

Yoga session

Tripadvisor 评级 5.0/5

Tapan P 经 TripAdvisor 认证的评论

Had a great Yoga session with Susy, she is perfect instructor on a cloudy morning day for yoga. If you get a chance do it, while you are in Hilton Cancun! Food was great. Get to La Luce, Italian restaurant and Vela the international restaurant. Extremely relaxing vacation with kids. There is something for everybody

A true nightmare even for an ibis

Tripadvisor 评级 1.0/5

DRLuxury 商务住宿 - 经 TripAdvisor 认证的评论

Getting worse literally every time I come. No, I won’t return this time. Ever. I arrived late so I thought it’s okay spending less , how bad can it be. Very bad. Rude and lazy Girl at the reception had no clue about Diamond status check-in, room was dirty. Aircon started to turn into a waterfall 1 hr before I checked out. Good it wasn’t earlier. How in the world can a dump like this cost 75€. In a decent environment (not corrupted by mass tourism ) it would cost 25€ max. What a terrible choice. They should be ashamed of this ‚hotel‘. Seriously. Stay far away.

Thank you for taking the time to tell us about your experience at the ibis Cancun Centro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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其他网络用户评价我们的酒店

  • 600 评论 9.2/10 位置
  • 840 评论 3.3/10 房间
  • 625 评论 7.2/10 服务
  • 46 评论 5.7/10 上网
  • 513 评论 2.1/10 舒适度
  • 337 评论 4.3/10 清洁度
  • 224 评论 6.7/10 早餐
  • 16 评论 0/10 游泳池

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