描述
我们的客房
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酒店位置
玛雅哥巴费尔蒙私家汇
Carretera Federal Cun Playa, Km 298, Mayakoba
77710 卡门海滩
墨西哥
GPS:20.687637, -87.027426
酒店服务
从 办理登记入住手续 - 从 办理退房手续
- 游泳池
- 停车
- 穿梭巴士
- 餐厅
- 轮椅可通行
- 健身中心
- 无限网络
- 空调
- 早餐
- 酒吧
- 100% 无烟酒店
- 客房服务
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LA LAGUNA
The Lagoon Fairmont Mayakoba Contemporary Mexican cuisine amid pools, navigable water canals and mangroves. All-day casual restaurant, terrace & lounge.
EL PUERTO
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Avant-garde Latin-Asian cuisine by Richard Sandoval, from dim sum to antojitos. Sake & tequila bar. Casual-elegant ambience. Serves dinner only.
CASA CLUB
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Open area and exterior service. Adjacent to main pool. Serves breakfast, lunch & beverages. Snacks by the pool. View to the pool, complex and paddle court.
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HIX BAR LOUNGE AND TERRACE
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令人惊叹的全景景观和手工制作的鸡尾酒。 以玛雅为灵感的社交美食酒吧。 从早到晚营业。
LAS OLAS AND AQUA POOL BARS
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Las Olas & Aqua Pool 酒吧位于主游泳区,供应各种清凉饮料,包括健康的热带甘露和用优质龙舌兰酒制成的冰雏菊等各种解渴饮品
早餐
游泳馆
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健身中心
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水疗
我们的客人评论
A perfect spring break vacation
Tripadvisor 评级 5.0/5
Anjele F 经 TripAdvisor 认证的评论
Great stay at heritage for multiple families
Tripadvisor 评级 4.0/5
chicago31 家庭住宿 - 经 TripAdvisor 认证的评论
Dear chicago31, Thank you for sharing your detailed feedback with us. Your first trip to the Mayakoba area sounds like it was truly memorable. We are delighted that you found our spacious 3-bedroom villa at Heritage Place to be the perfect setup for your group. It is great to hear that you enjoyed the tranquility of the Heritage Place pools and appreciated the beautiful surroundings of the property. Your understanding of the challenges during the busiest week for spring break is appreciated, and we are glad that Daniel, our butler, and our hotel management team were able to assist you promptly. We are pleased that you had a wonderful time at the pools and beach, and that the dining experience exceeded your expectations. Your positive comments about the spa and golf course are also greatly appreciated. We will be sure to pass on your compliments to Daniel for his exceptional service. Your feedback about the Kids Club activities and the wait times for golf carts is duly noted, and we'll work on improving these areas for a more seamless experience in the future. Thank you for your recommendation, and we look forward to welcoming you back next year for another fantastic stay! Best regards,
Amazing spring break vacation
Tripadvisor 评级 5.0/5
Leya S 经 TripAdvisor 认证的评论
Dear 835leyas, Thank you for sharing your wonderful spring break experience with us! We are thrilled to hear that Alejandro, your butler, provided excellent service and made your stay pleasant. We will share your kind words with him and the rest of our team. We are delighted that you enjoyed the beautiful beach and the variety of restaurants at the resort. It was a pleasure hosting you, and we hope to welcome you back for another fantastic vacation. Warm regards,
Beautiful Resort, food is lacking.
Tripadvisor 评级 3.0/5
Nick P 经 TripAdvisor 认证的评论
Dear Nick, Thank you for sharing your feedback following your recent stay at our resort. We are thrilled to hear that you enjoyed the beauty of our spa and pools and the comfort of your room. We appreciate your candid remarks regarding the food quality. We apologize for any disappointment this may have caused during your stay. Your feedback is valuable to us, and we will consider it as we continue to enhance our dining offerings. We are glad to hear that you were able to explore dining options at the neighboring Banyan Tree resort and enjoyed the Thai and Italian restaurants there. We will strive to ensure a more consistent dining experience across all our restaurants in the future. Thank you once again for your feedback, and we hope to have the opportunity to welcome you back for another enjoyable stay. Warm regards,
Lovely stay. Irene was great!
Tripadvisor 评级 5.0/5
daphne501 经 TripAdvisor 认证的评论
Dear Daphne, Thank you for sharing your recent experience at Fairmont Heritage Place. We are delighted you and your group enjoyed your stay and found the accommodations comfortable. Irene's exceptional service as your butler truly made your trip memorable, and we will surely pass on your kind words to her. We are glad you appreciated the recent renovations and enjoyed the dining options, spa, and beach/pool service. Your feedback on the wait time for golf carts and the check-in experience is noted, and we apologize for any inconvenience. We hope to welcome you back soon for another enjoyable stay. Warm regards,
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