TUI Magic Life Rixos Beldibi +16 5 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.2/5 รีวิว 330 รายการ

TUI Magic Life Rixos Beldibi +16 - Image 1
TUI Magic Life Rixos Beldibi +16 - Image 2
TUI Magic Life Rixos Beldibi +16 - Image 3
TUI Magic Life Rixos Beldibi +16 - Image 4
Beldibi Kemer, 07985 ANTALYA, ตุรกี

รายละเอียด

ความพิเศษของโรงแรม

  • Relaxing atmosphere

  • Holistic relaxation program

  • Natural beauty

  • Cozy & Elegant

  • Personal Touch

ที่พักของเรา

สถานที่ตั้งโรงแรม

TUI Magic Life Rixos Beldibi +16

Beldibi Kemer
07985 ANTALYA
ตุรกี

พิกัด:36.71341, 30.56425

โทรศัพท์
แฟกซ์ +90 242 824 97 10

การเข้าถึงและการเดินทาง

บริการโรงแรม

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

ในสถานที่
  • สระว่ายน้ำ
  • ที่จอดรถ
  • ร้านอาหาร
  • ฟิตเนสเซ็นเตอร์
  • Wi-Fi
  • เครื่องปรับอากาศ
  • อาหารเช้า
  • บาร์

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.2/5  รีวิว 330 รายการ

เรทติ้งบน TripAdvisor  4.4/5  รีวิว 327 รายการ

Certificate of excellence ปี 2024

Great spot in Taurus Mountains

คะแนนจาก Tripadvisor 5.0/5

Andrzej Ryszard K รีวิวที่ได้รับการรับรองจาก TripAdvisor

Great spot in Taurus Mountains with free access to The Land Of Legends. Aysel from guest relations is very helpful. Will come back here in summer for sure!

Best breakfast ever!

คะแนนจาก Tripadvisor 5.0/5

Goals L รีวิวที่ได้รับการรับรองจาก TripAdvisor

A big thank you to Nermin and Melike from the breakfast restaurant team for their outstanding work. Their cooking skills truly stand out, and you can taste the care and experience in every dish they prepare. A special mention goes to their omelet – it’s absolutely amazing and easily one of the highlights of breakfast. Anyone visiting should definitely try it; it’s a real treat and highly recommended!

Exceptional Turkish coffee paired with a warm, welcoming staff

คะแนนจาก Tripadvisor 5.0/5

Henrybravo B รีวิวที่ได้รับการรับรองจาก TripAdvisor

Diana and Silan truly stood out with their wonderful communication skills and warm, friendly attitude. They made every interaction pleasant and welcoming, creating a great experience for everyone around them. And a special recommendation: you absolutely have to try the Turkish coffee made by them—it’s exceptional!

Dear Guest, Thank you very much for sharing your exceptional experience with us. We are truly delighted to read your kind words about our Turkish coffee and the warm, welcoming atmosphere created by our team. It is especially rewarding to know that Diana and Silan made such a positive impression with their communication skills, friendliness, and attentive service. Your recognition means a great deal to them, and we will be sure to share your compliments personally. We are also pleased that you enjoyed the Turkish coffee and appreciate your special recommendation to other guests. Experiences like yours motivate us to continue delivering memorable moments every day. We look forward to welcoming you back to TUI MAGIC LIFE Rixos Beldibi in the near future. Kind regards, TUI MAGIC LIFE Rixos Beldibi Team

Just perfect.

คะแนนจาก Tripadvisor 5.0/5

Dirk V รีวิวที่ได้รับการรับรองจาก TripAdvisor

We were looking for a hotel for x-mas. And we found the PERFECT place ! Location, staff, food, reception, cleaning, .... Super !!! From now : see you every x-mas and new year.

Dear Guest, Thank you very much for your wonderful feedback and for choosing our hotel to celebrate Christmas. We are delighted to hear that you found our resort to be the perfect place and that you were satisfied with the location, rooms, cleanliness, food, and especially the service provided by our team. Your kind words are a great motivation for us, and we are very pleased to know that we will be welcoming you again for future Christmas and New Year holidays. We truly look forward to seeing you many more times. Kind regards, TUI MAGIC LIFE Rixos Beldibi Team

Büyük hayal kırıklığı/ huge disappointment

คะแนนจาก Tripadvisor 1.0/5

Ayfer O รีวิวที่ได้รับการรับรองจาก TripAdvisor

Maalesef çok büyük bir hayal kırıklığı yaşadık. İşletme, kendi sorumsuzluklarının ve yetersizliğinin bedelini misafirlere ödetiyor. Sorunlar karşısında çözüm üretmek yerine yüzeysel bir ilgiyle geçiştiriliyor. Özellikle sessiz bir oda rica etmemize rağmen, inşaat olan bir odanın yanına yerleştirildik. Şikâyet etmesek bu durumun umurlarında olmayacağı çok açıktı. Oda değiştirildi ancak yeni odada da ciddi problemler yaşadık. Zemin ıslak bırakıldığı için kayıp düştüm. Odanın camı kapanmadığı için içeri güçlü bir rüzgâr girdi ve hasta olduk. Bu sorun ancak 3. günün sonunda, birkaç dakikada çözülebildi. Öncesinde ise 2 dakikada hallolabilecek bir sorun için sürekli geçiştirildik ve oyalandık. Yemeklerin kalitesi düşüktü. Özellikle öğle yemeklerinde eski yemeklerin tekrar servise konulduğunu fark ettik. Hasta olunca çorba derdine düştük ve her çorba kazanını her açışta ekşi yoğurtla yapılan bir çorba vardı…. Animasyon neredeyse yoktu. Yemek saatleri dışında animatör görmek mümkün değildi. Misafirleri bir araya getirme veya tatili keyifli kılma gibi bir çaba kesinlikle yok. Bu otel bizim için özel bir yerdi. Kızımız 4 aylıkken ilk kez gelmiştik, şimdi 20 yaşında ve doğum gününü kutlamak için tekrar geldik. Ne yazık ki bu özel an bizim için tamamen mahvedildi. Üstelik yaşadıklarımızın üzerine “memnun değilseniz gidebilirsiniz” denildi. Verdiğimiz puanı yalnızca işini düzgün yapan birkaç personel ve otelin sevimli kedileri için verdik. Onun dışında kesinlikle tavsiye etmiyoruz. Unfortunately, this stay was a huge disappointment. The hotel makes guests pay the price for its own lack of organization, poor management, and irresponsibility. Instead of providing real solutions, issues are handled with superficial attention and quickly brushed aside. Despite specifically requesting a quiet room, we were placed next to rooms under construction. If we had not complained, it was clear that this would not have mattered to them at all. Our room was changed, but the new room had serious problems as well. The floor was left wet, causing me to slip and fall. The window did not close properly, allowing strong wind to enter the room, and we became ill. This issue was only fixed on the third day — and it took just a few minutes. Before that, we were constantly blamed for the problem. Food quality was also poor. We noticed that leftover food was being quietly reused, especially during lunch service. The soup was almost the same every single day. Entertainment was practically non-existent. Outside of meal times, it was impossible to find any animation staff. There was clearly no effort to engage guests, create interaction, or make the holiday enjoyable. This hotel was very special to us. We first stayed here when our daughter was just 4 months old. Now she is 20, and we returned to celebrate her birthday. Sadly, this meaningful experience was completely ruined. To make matters worse, we were even told, “If you are not satisfied, you can leave.” The only reason we gave any points at all was for a few genuinely kind staff members and the lovely cats on the property. Other than that, we do not recommend this hotel.

Değerli Misafirimiz, Öncelikle, konaklamanız süresince yaşadığınız aksaklıklar nedeniyle otelimiz adına üzüntülerimizi iletmek isteriz. Görüşlerinize saygı duyduğumuzu belirtmekle birlikte, aktarılan bazı değerlendirmelerin gerçekleri yansıtmadığı ve katılmadığımızı da nazikçe ifade etmek isteriz. Ekibimiz, misafirlerimizin memnuniyetini her zaman ön planda tutarak, iletilen konulara çözüm üretmek ve destek olmak adına süreci yakından takip etmektedir. Konaklamanız sırasında da talepleriniz doğrultusunda farklı alternatifler ve iyi niyet çerçevesinde telafi seçenekleri sunulmuş; ancak bu yaklaşımlar tarafınızca tercih edilmemiş, beklentileriniz doğrultusunda talep edilen bazı telafiler otel politikalarımız ve hizmet standartlarımızı kapsamamaktadır. Bahsi geçen inşaat süreci, planlı bir durumdan ziyade sonradan ortaya çıkan ve anlık müdahale gerektiren teknik bir gereklilik sonucunda oluşmuştur. Yaşanan teknik aksaklıklar ise tarafımıza iletildiği andan itibaren ilgili ekiplerce ele alınmıştır. Bu süreçte yanınızda olunmuş, oda değişimi hemen teklif edilmiş, tarafınızca önce reddedilmiş ancak daha sonra oda değişimi gerçekleşmiştir. Paylaştığınız geri bildirimler, hizmet kalitemizi geliştirmek adına ilgili departmanlarımızla paylaşılmış olup değerlendirme sürecine alınmıştır. Yaşadığınız deneyim için tekrar üzgün olduğumuzu belirtir, gelecekte sizleri çok daha olumlu bir izlenimle ağırlayabilmeyi dileriz. Saygılarımızla Dear Valued Guest, First of all, we would like to express our sincere apologies on behalf of our hotel for the inconveniences you experienced during your stay. While we respect your opinions, we would also like to kindly state that some of the assessments shared do not reflect the actual circumstances and are not in line with our observations. Our team always prioritizes guest satisfaction and closely follows up on all reported matters in order to provide support and solutions. During your stay, various alternatives and goodwill compensation options were offered in line with your requests; however, these approaches were not preferred, and some of the compensations requested fell outside the scope of our hotel policies and service standards. The construction-related matter mentioned was not a planned process but rather a technical necessity that arose unexpectedly and required immediate intervention. Any technical issues were addressed by the relevant teams as soon as they were reported. Throughout this process, our team remained in close contact with you; a room change was offered immediately, initially declined, and later successfully implemented upon your request. Your feedback has been shared with the relevant departments and taken into consideration as part of our ongoing efforts to improve service quality. Once again, we regret the experience you had and hope to have the opportunity to welcome you again under much more positive circumstances in the future. Kind regards,

ในฐานะที่เป็นพันธมิตรกับ TripAdvisor

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