Hotel was nice, in a good position for the old town, bedrooms were a good size, no safe in room but reception have safe storage. Big dissapointment is no complimentary drink although accor silver member was told only gold and platinum members !!! Not what it says on accor websites !!! Lady on reception very nice and would possibly stay again if they sort the drinks issue

Even with a GPS and asking several people, the hotel is so well hidden and no Mercure sign visible that it proved very difficult to find. Then, having asked for a parking space weeks in advance, we were told there were none available and we would have to go to an underground public car park. No trollies available to transport luggage and nowhere to park outside the entrance. Poor reception.

Place is very nice location just perfect only minus point would be for information on parking regarding vehicle size.Room and bed are great.As a gold member welcoming package was very nice.Didn't have breakfast at hotel but next door have a great coffee.

Nice hotel. Clean rooms and quiet. A pleasant stay during a busy period. A safe in the room would have nice. Location close to the old town and plenty of eating options close by. Also nice part of the city.

We received a spacious room which was well furbished. Due to my loyalty with Accor we also were pleasantly surprised by a beautiful range of fruit which appeared on our first evening! The hotel is very much classic in style (and music!) and there was a feel if calm and peace. It was well located only 10 minutes walk from the centre. There was a wide range of delicious food for breakfast. Parking was available beneath the hotel. Space was tight but fine.

Hotel room was of a good size and spotless. The only thing letting the stay down was at checkout since the receptionist person could not seem to operate the card payment system, saying my cards were invalid - which was total nonsense since I used my credit card just before booking out and at a petrol station immediately afterwards. I ended up paying cash since the receptionist person seemed indifferent to his inability to take card payments!!

Enjoyed our stay, Helpful staff, nice room with comfortable bed. Car park is small so if you have a large car, book space 23 which was great for our estate. The lady receptionist who checked us in was very helpful with information about the town. Would definitely stay again.

Very good quality of the bed and the room. A the right position downtown the city. Excellent wifi connection for computer or Ipad. The reception seems to little and not in accordance with the standing

Very clean rooms. Well decorated and maintained. Staff is very polite and helpful. My only concern was that breakfast started as of 7:30h, which was too late for my timings. Would be useful, if there were slippers and shampoo .