Raffles London at The OWO 5 星

客户意见评级 (ALL 评级) 4.8/5 1,411 评论

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Raffles London at The OWO - Image 1
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57 Whitehall, SW1A 2BX 伦敦, 英国

描述

酒店其他优惠

  • 文化纪念碑

  • 无可比拟的位置

  • 举办各种精彩庆祝活动的壮观舞台

  • 首都美食区的新中心

  • 提供全面养生的都市圣殿

我们的客房

酒店位置

Raffles London at The OWO

57 Whitehall
SW1A 2BX 伦敦
英国

GPS:51.50553, -0.12601

电话
传真 +4400

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.8/5  1,411 评论

客户意见评级 4.5/5

Tao H. 情侣住宿 - 所有已确认评论

房间很好！公区很美！但早餐出品太不行了，没什么好吃的，早餐请学习一下海德公园文华东方酒店就好了

尊敬的黄先生： 感谢您抽出宝贵时间分享您在伦敦莱佛士·旧战部酒店（Raffles London at The OWO）的入住体验。很高兴得知您对酒店的地理位置感到满意，认为房间舒适，并欣赏我们公共区域的整体美感。 同时，对于您对早餐体验感到失望，我谨致以诚挚的歉意。我们充分理解早餐在一次住宿体验中的重要性，尤其是对于经验丰富的高端旅客而言。很遗憾此次未能达到您的期望。请您放心，您的反馈已详细转达至我们的餐饮管理团队。我们将持续检视并优化相关出品，以确保其品质符合莱佛士一贯追求的卓越标准。 再次感谢您坦诚且具有建设性的意见。我们真诚希望未来有机会再次欢迎您，并为您呈现一次在各个方面都同样出色的入住体验。 此致敬礼， Benedict Kershaw Assistant Front Office Manager Raffles London at The OWO

客户意见评级 5.0/5

Yuanyuan L. 家庭住宿 - 所有已确认评论

服务非常好，内部设施完善，有智能马桶，每天夜床服务很贴心

Dear Yuanyuan L., Thank you for your kind feedback regarding your recent stay. We are delighted to learn that you appreciated our excellent location, outstanding facilities, and attentive service. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Mathias Gerds Hotel Manager Raffles London at The OWO

客户意见评级 5.0/5

Zhuhao W. 家庭住宿 - 所有已确认评论

来欧洲旅行，一路从捷克到伦敦。住了好几个集团的酒店，这家伦敦OWO还是美好到我了。

ChatGPT said: Dear Ms W., Thank you very much for sharing your wonderful feedback following your recent stay at Raffles London at The OWO. I am delighted to learn that your visit to London was such a memorable part of your European journey and that you found the hotel so beautiful and enjoyable. It gives us great pleasure to know that you appreciated the comfort of your accommodation and the warm hospitality of our team throughout your stay. It was a true pleasure to welcome you as a valued Classic member of ALL – Accor Live Limitless, and we very much look forward to hosting you again on your next visit to London. Kind regards, Javier Ansotegui Esparza Assistant Front Office Manager Raffles London at The OWO

奢华酒店的顶流

客户意见评级 5.0/5

匿名 家庭住宿 - 所有已确认评论

莱弗士酒店可能是伦敦最好的酒店，没有之一。离开英国后唯一让人怀念的地方。空调风机的噪音可能是酒店需要改进的地方！

Dear Mr. W., Warm greetings from Raffles London at The OWO, I do hope you have had a safe onward journey following your stay with us. May I thank you for taking the time to provide us with your positive feedback, as a valued guest and supporter of Raffles London, this is truly helpful so that we may improve upon our legendary service. I am delighted to hear that you have enjoyed your stay with us. We strive to make every guest feel welcomed and cared for, and it is wonderful to see that we have succeeded in doing so throughout your time with us. With this in mind, we hope to be afforded the opportunity in the near future to welcome you back to the hotel. At such time, I would encourage you to reach out to myself directly for any assistance you may require. On behalf of all of our team here at Raffles London, we would like to extend our most sincere gratitude once again for choosing our hotel as your London home. Wishing you a pleasant day ahead. Yours sincerely, Pauline Sainson Assistant Front Office Manager

整体感受不错

客户意见评级 4.5/5

匿名 家庭住宿 - 所有已确认评论

①位置和房间：很好 ②服务：经理Jackson很棒，帮我们解决了问题，司机Tony人也很好 ③餐厅：尝试2家餐厅，味道都不错

Dear Mr Y., Warm greetings from Raffles London at The OWO, I hope you had a smooth journey after your stay. Thank you for your positive feedback it is invaluable in helping us enhance our service. We look forward to welcoming you back, and please feel free to contact me directly for any future assistance. Warm regards from all of us at Raffles London. Florian Mendes Assistant Front Office Manager

其他网络用户评价我们的酒店

  • 324 评论 9.5/10 位置
  • 439 评论 8.5/10 房间
  • 888 评论 9.1/10 服务
  • 367 评论 9.2/10 设施
  • 278 评论 9.5/10 氛围
  • 254 评论 8/10 食物
  • 132 评论 9.7/10 运动休闲
  • 127 评论 8.4/10 舒适度

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。