Raffles London at The OWO 5 星

客户意见评级 (ALL 评级) 4.8/5 1,301 评论

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Raffles London at The OWO - Image 1
Raffles London at The OWO - Image 2
Raffles London at The OWO - Image 3
Raffles London at The OWO - Image 4
57 Whitehall, SW1A 2BX 伦敦, 英国

描述

酒店其他优惠

  • 文化纪念碑

  • 无可比拟的位置

  • 举办各种精彩庆祝活动的壮观舞台

  • 首都美食区的新中心

  • 提供全面养生的都市圣殿

我们的客房

酒店位置

Raffles London at The OWO

57 Whitehall
SW1A 2BX 伦敦
英国

GPS:51.50553, -0.12601

电话
传真 +4400

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.8/5  1,301 评论

客户意见评级 5.0/5

Zhuhao W. 家庭住宿 - 所有已确认评论

来欧洲旅行，一路从捷克到伦敦。住了好几个集团的酒店，这家伦敦OWO还是美好到我了。

ChatGPT said: Dear Ms W., Thank you very much for sharing your wonderful feedback following your recent stay at Raffles London at The OWO. I am delighted to learn that your visit to London was such a memorable part of your European journey and that you found the hotel so beautiful and enjoyable. It gives us great pleasure to know that you appreciated the comfort of your accommodation and the warm hospitality of our team throughout your stay. It was a true pleasure to welcome you as a valued Classic member of ALL – Accor Live Limitless, and we very much look forward to hosting you again on your next visit to London. Kind regards, Javier Ansotegui Esparza Assistant Front Office Manager Raffles London at The OWO

奢华酒店的顶流

客户意见评级 5.0/5

匿名 家庭住宿 - 所有已确认评论

莱弗士酒店可能是伦敦最好的酒店，没有之一。离开英国后唯一让人怀念的地方。空调风机的噪音可能是酒店需要改进的地方！

Dear Mr. W., Warm greetings from Raffles London at The OWO, I do hope you have had a safe onward journey following your stay with us. May I thank you for taking the time to provide us with your positive feedback, as a valued guest and supporter of Raffles London, this is truly helpful so that we may improve upon our legendary service. I am delighted to hear that you have enjoyed your stay with us. We strive to make every guest feel welcomed and cared for, and it is wonderful to see that we have succeeded in doing so throughout your time with us. With this in mind, we hope to be afforded the opportunity in the near future to welcome you back to the hotel. At such time, I would encourage you to reach out to myself directly for any assistance you may require. On behalf of all of our team here at Raffles London, we would like to extend our most sincere gratitude once again for choosing our hotel as your London home. Wishing you a pleasant day ahead. Yours sincerely, Pauline Sainson Assistant Front Office Manager

整体感受不错

客户意见评级 4.5/5

匿名 家庭住宿 - 所有已确认评论

①位置和房间：很好 ②服务：经理Jackson很棒，帮我们解决了问题，司机Tony人也很好 ③餐厅：尝试2家餐厅，味道都不错

Dear Mr Y., Warm greetings from Raffles London at The OWO, I hope you had a smooth journey after your stay. Thank you for your positive feedback it is invaluable in helping us enhance our service. We look forward to welcoming you back, and please feel free to contact me directly for any future assistance. Warm regards from all of us at Raffles London. Florian Mendes Assistant Front Office Manager

还不错

客户意见评级 4.0/5

Rocky W. 商务住宿 - 所有已确认评论

早餐厅服务人员服务态度很差，但是经理的处理让人还不错

Dear Mr W., We very much appreciate your comments regarding your stay at the Raffles London at The OWO. It is always a pleasure to receive feedback. I will share your comments with our team. I am also emailing you to understand better some points that you have mentioned. Thank you again for sharing your experience and we will be looking forward to welcoming you back soon, Kind regards, Florian Mendes Assistant Front Office Manager

位置好，员工热情，干净整洁，设施完善

客户意见评级 4.5/5

Mimosa 商务住宿 - 所有已确认评论

非常好的住宿体验，酒店特别漂亮，房间也很舒服

尊敬的梁先生， 这是来自伦敦 OWO 莱佛士酒店的热烈问候，很高兴迎接您下榻伦敦 OWO 莱佛士酒店。 非常感谢您与我们分享您的感受。 我们十分荣幸得知您在英国旧战争办公室度过了一段美好的莱佛士之旅。 您对酒店同事服务的认可让我们备受鼓舞，我们致力让每位客人感到受到欢迎和关心，很高兴看到我们在您入住期间成功地做到了这一点。 同时，非常感谢您给我们给餐厅的宝贵意见，您的意见将帮助我们不断提升我们的服务。 我们谨代表伦敦 OWO 莱佛士酒店的所有团队，再次对您选择我们酒店作为您在伦敦的家表示最诚挚的谢意。 我和我的团队衷心地期望未来仍再次迎接您光临。 祝您有个愉快的一天。 前台副经理 Amandine Breteau 谨启

其他网络用户评价我们的酒店

  • 294 评论 9.5/10 位置
  • 405 评论 8.5/10 房间
  • 840 评论 9/10 服务
  • 356 评论 9.1/10 设施
  • 264 评论 9.5/10 氛围
  • 242 评论 8.1/10 食物
  • 119 评论 9.5/10 运动休闲
  • 117 评论 8.4/10 舒适度

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。