美居伦敦布鲁姆伯利酒店 4 星

客户意见评级 (ALL 评级) 4.0/5 2,632 评论

美居伦敦布鲁姆伯利酒店 - Image 1
美居伦敦布鲁姆伯利酒店 - Image 2
美居伦敦布鲁姆伯利酒店 - Image 3
美居伦敦布鲁姆伯利酒店 - Image 4
130 134 Southampton Row, WC1B 5AF 伦敦, 英国

描述

酒店其他优惠

  • Great Central Location for shopping, theatre & sight seeing

  • Restaurant & Bar open daily serving breakfast, lunch and dinner

  • Within five minutes' walk of Russel Square and Holborn Tube and 10 mins walk to Euston

  • Boardroom for up to 16 delegates available

  • All Loyalty scheme for direct booking

我们的客房

酒店位置

美居伦敦布鲁姆伯利酒店

130 134 Southampton Row
WC1B 5AF 伦敦
英国

GPS:51.520798, -0.123307

电话
传真 +44 20 7837 3485

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 不允许携带宠物
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

MERCURE BLOOMSBURY BAR

非合约照片

在休闲酒吧区域，您可以点些饮料和酒吧小吃，也可以只是坐下来阅读或者使用免费无线网络办公。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.0/5  2,632 评论

TripAdvisor 评级  4.0/5  2,847 评论

Excellent location great customer service

Tripadvisor 评级 5.0/5

GLYN L Couples - 经 TripAdvisor 认证的评论

Been here many times over the years and never disappoints , easy quick check in , clean comfortable rooms ,great breakfast, great customer service and brilliant location . Would definitely recommend

Dear Glyn, We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tanya

Great little spot

Tripadvisor 评级 4.0/5

T6713IZmarting 商务住宿 - 经 TripAdvisor 认证的评论

A central London hotel that won't burst the bank. Rooms are small and functional, but clean (although I didn't like thevtiny awkward shower space) - bar is ok, and I skipped breakfast as I was om business and needed to get going. But the area around the hotel is busy and energetic. Plenty of choices for dining. Staff were nice, like I say pretty functional place but in a great location. Would stay again.

Dear Martin G, We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team

Tiny rooms, better options elsewhere in London

Tripadvisor 评级 3.0/5

Sal2904 Couples - 经 TripAdvisor 认证的评论

Tiny tiny room with small bed. No refrigerator in the room so nowhere to store medication that requires refrigeration ( leaving it between the blind and window was a poor alternative). Blinds do not block out light so if near the pub or external fire escape be prepared to have security lights illuminating the room. .Noisy pub outside the window so if you don’t want the entertainment ask for a room on the other side of the building. Only positive it was clean and close to Euston, Kings Cross and St Pancras stations. With current construction though the roads around the Mercure are a nightmare and cabs are reticent to service Euston station. Only one bath towel between two of us. No response to phone call to try and source a second one. Would not recommend this accommodation, lots of room for improvement.

Dear Sal, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Tanya

Tiny Bed

Tripadvisor 评级 1.0/5

BettyJess 经 TripAdvisor 认证的评论

Surely the most important job for a hotel is to provide a good night's sleep (I believe other mass market chains have identified this). We mistakenly booked their 'small room' with double bed. Small room, Central London is fair enough, but I guess we should have read the small print and noted that the bed width is only 120cm!! We are not big people, not too tall and not overweight, but squashing into what is effectively a single bed was extremely uncomfortable and was not restful and restorative. It was clearly designed to be a single room as the right hand side of the bed had neither reading light or table/shelf for water etc. Also, the window leaked cold air, rain and sound. We will defintely NOT be reurning to this hotel and will be very careful in future about booking others in this chain. On the positive side it had a great view

Dear Betty Jess, Thank you for taking the time to tell us about your experience at the Mercure London Bloomsbury Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Magda

Convenient location, ok hotel but quite expensive

Tripadvisor 评级 3.0/5

OperationCornedBeef Solo travel - 经 TripAdvisor 认证的评论

I stayed for 2 nights at this hotel as a single traveller. I chose it for its location that worked well for my program and this did not disappoint. My room was quite big, it was relatively new and comfortable despite some comments I saw on here from other travellers. As a Platinum member of the ALL program I was hoping for some amenities to be provided such as a coffee machine in the room etc. This was actually promised to me at check in by Tanya but must have skipped her mind. I reminded another staff member later on who apologised and told me it would be sorted but that never happened so I just dropped it. The breakfast buffet was quite nice and so was the bar. Overall the staff was pleasant. I did find that this hotel was actually quite expensive compared to others in the same area and I would not have stayed there if I had not been an ALL member. Overall I would say it was ok but not a great value for money considering the high price of the stay.

Dear Sir, Thank you for your stay and your feedback. It is always our goal to provide excellent customer service however we may have fallen short this time. All your points have been shared to the team and we can look on how we can improve from there. Hope this won't taint you from staying with us again in the future. Regards, Flora

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其他网络用户评价我们的酒店

  • 1,045 评论 9.7/10 位置
  • 1,684 评论 5.5/10 房间
  • 1,330 评论 8.7/10 服务
  • 35 评论 7.1/10 上网
  • 997 评论 4.2/10 舒适度
  • 577 评论 7.3/10 清洁度
  • 529 评论 7.9/10 早餐
  • 240 评论 5.2/10 氛围

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