The Savoy - A Fairmont Hotel 5 星

客户意见评级 (ALL 评级) 4.8/5 2,593 评论

保证最优惠房价
The Savoy - A Fairmont Hotel - Image 1
The Savoy - A Fairmont Hotel - Image 2
The Savoy - A Fairmont Hotel - Image 3
The Savoy - A Fairmont Hotel - Image 4
Strand, WC2R 0EZ 伦敦, 英国

描述

酒店其他优惠

  • The Savoy is located on the River Thames, in the heart of all that London has to offer.

  • Iconic culinary experiences, including High Tea , award-winning bars and delicious restaurants

  • Beauty & Fitness, a haven with a spa, magnificent indoor pool and two gym areas

  • The Savoy's dedicated team of Butlers are available to take care of our guests' every need

我们的客房

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酒店位置

The Savoy - A Fairmont Hotel

Strand
WC2R 0EZ 伦敦
英国

GPS:51.510401, -0.120182

电话
传真 +44 20 7240 6040

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.8/5  2,593 评论

TripAdvisor 评级  4.7/5  7,857 评论

卓越奖 2025

Housekeeping stole my husband’s wallet. Now in a foreign country no cash or cc.

Tripadvisor 评级 1.0/5

cathy b 经 TripAdvisor 认证的评论

Housekeeping stole my husband's wallet so yes, a 0 star stay! It's really disappointing because we had the best stay at Fairmont Makati, a sister hotel. I'm disappointed in security as well because they keep saying it's likely a mistake and got tossed in the linens and they're searching the linens. It's not a mistake. It was on a table. You can't gaslight us; it was either housekeeping or a ghost. This hotel costs literally, thousands of dollars. We shouldn't be fearing safety and security. We now have to go through the trouble of filing a police report in a foreign county. This is also happening midpoint in our trip so hub has to travel from London to Paris with no cc's and cash. I hate this place.

Iconic

Tripadvisor 评级 5.0/5

896JanK896 经 TripAdvisor 认证的评论

Stayed for one night as we watched Paddington Bear at the Savoy Theatre; wished we could have stayed longer. Staff were very welcoming, and had complimentary champagne in the Reading Room. The hotel room was beautiful, well equipped with a very comfortable bed and quiet air conditioning. The complimentary soft drinks mini bar was great, as were the mince pies in our room with a personal welcome letter. We had more drinks in the American Bar, and an excellent breakfast in the Gallery. Highly recommended, will definitely revisit.

Dear Jan K, It was such a pleasure to read your kind words and comments, and to hear that everything about your stay exceeded your expectations. Thank you for taking the time to write this review. I will share your wonderful feedback with the team, and we all look forward to having the opportunity to welcome you back again very soon. If there is anything we can help you with in the meantime, then please do not hesitate to get in touch. Best regards, Franck X Arnold, Managing Director

Amazing experience

Tripadvisor 评级 5.0/5

Sally B 经 TripAdvisor 认证的评论

What an amazing hotel and thoroughly enjoyable experience we had celebrating my “big birthday’. We were able to check into our river view suite early and were shown around by our personal butler Josh who explained everything to us and gave us a brief history of the hotel. After settling in Josh presented us with a welcoming glass of champagne which we enjoyed as we watched the boats on The Thames. We later enjoyed a beautiful lunch in The Gallery complimented by the best profiteroles we have ever tasted. In the evening we dined in The Savoy Grill with guests which again was amazing. After dinner we had cocktails in The American Bar. Breakfast the next morning after an excellent nights sleep was perfect. After a morning shopping we returned to have coffee in The Reading Room. The whole stay was an amazing experience and one which we hope to repeat next year for my husbands birthday. Cleanliness, service, hospitality was superb. Thank you to everyone who made our stay so special.

Dear Awesomeness, We were thrilled to welcome you to The Savoy. Thank you for choosing the hotel as the location for such a special celebration and for taking the time and trouble to write this review. It is always a pleasure to receive positive feedback and we are delighted to know you returned home with so many happy memories of your time with us. I am so pleased you enjoyed your visits to The Gallery, Grill and American Bar - I will most certainly share your kind thoughts with colleagues across the hotel, and I know Josh will be so touched to have received an individual mention. We hope to warmly welcome you again to The Savoy in the future, and hopefully next year! If we can be of any assistance prior to your stay please let us know. With best regards, Franck X Arnold, Managing Director

Wonderful

Tripadvisor 评级 5.0/5

Merlin's C 经 TripAdvisor 认证的评论

How I loved my 4 night stay here. I was transported to another world The service was second to none. The Staff are so friendly and helpful. I would like to give the following staff a mention Cheng - this delightful gentleman's domain was in The Reading Room where he was so helpful. We chatted about the History of The Savoy and the coffee was lovely Florentina - Housekeeping. We were talking about holidays. She recommended a few places in her native Romania Leonardo - The Gallery who looked after me for Afternoon Tea Cesar - Receptionist so very polite All in all it was wonderful and Room Service was excellent

Dear Merlin's C, Thank you for taking the time to write a review - I really enjoyed reading about your Savoy stay! Your wonderful compliments are praise indeed and I know Cheng, Florentina, Leonardo and Cesar will all be thrilled to have received an individual mention. All of my colleagues across the hotel strive to deliver the very highest levels of personalised service to our guests, and I am so delighted we achieved this. Thank you again for sharing your experience. We very much look forward to warmly welcoming you back again in the near future, and if there is anything we can do to assist you please do not hesitate to reach out to the team. With best regards, Franck X Arnold, Managing Director

客户意见评级 4.5/5

Jeremy Z. 单人住宿 - 所有已确认评论

房间的香槟 入住水果 和睡前的入眠膏特别贴心

尊敬的張先生：我們非常高興收到您精彩的賓客滿意度調查，並得知您在我們飯店的入住體驗令人難忘。非常感謝您提及我們的同事拉布里尼，她聽到您的讚美一定會非常開心，也知道她為您的入住增添了更多美好回憶。我們期待在不久的將來再次歡迎您光臨薩沃伊酒店。此致，敬禮！品質助理 史泰西‧斯通

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其他网络用户评价我们的酒店

  • 563 评论 9.7/10 位置
  • 1,024 评论 8.5/10 房间
  • 2,127 评论 9.4/10 服务
  • 734 评论 8.4/10 食物
  • 566 评论 9.2/10 氛围
  • 397 评论 8.5/10 设施
  • 308 评论 7.9/10 舒适度
  • 276 评论 8.4/10 酒吧和饮品

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