伦敦滑铁卢诺富特酒店

客户意见评级 (ALL 评级) 4.4/5 1,838 评论

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伦敦滑铁卢诺富特酒店 - Image 1
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伦敦滑铁卢诺富特酒店 - Image 4
113 Lambeth road, SE1 7LS 伦敦, 英国

描述

酒店其他优惠

  • 187 间现代客房，提供连通房

  • 位于伦敦市中心，方便前往旅游景点

  • 在一天的观光之后到桑拿房放松身心

  • 酒店酒吧和餐厅供应国际美食

我们的客房

酒店位置

伦敦滑铁卢诺富特酒店

113 Lambeth road
SE1 7LS 伦敦
英国

GPS:51.494861, -0.118287

电话
传真 +44 20 7793 0202

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

GOURMET BAR

在诺富特犒劳您的味蕾。在轻松的环境中享用各种简约却正宗的当地和国际美食。无论您想要吃饭还是只是享用饮品，我们的餐厅都能为您提供只在诺富特酒店才能享受的额外服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  1,838 评论

TripAdvisor 评级  4.0/5  3,992 评论

Little bit of shut eye needed.

Tripadvisor 评级 4.0/5

ghy99 Solo travel - 经 TripAdvisor 认证的评论

Having to attend another high powered meeting in London and therefore being able to escape the clutches of my older wife I revisited the Novotel . The proximity of Waterloo is just dandy . Breakfast staff are very welcoming but porridge should be available as should a nut mixture ,both of which are essential for lowering cholesterol. I didn’t like having to pay a deposit as though I may run off with the hairdryer. I do like the small gym. I would have liked welcome biscuits . My only gripe is that,parents with young children seem to frequent the hotel and it is challenging to sleep when the parents do not attempt to stop their progeny shouting on the corridors. I’m sure Legoland is great fun but I don’t want to be informed of this at ten thirty pm ! Ciao !

Dear Ghy99, Thank you for sharing your feedback. We're glad to hear you enjoyed the proximity of our hotel to Waterloo and that our breakfast staff made a positive impression on you. We also appreciate your suggestions regarding porridge and a nut mixture, which we will certainly consider for future menu offerings. We understand your concerns about the deposit policy, and we apologize for any inconvenience this may have caused. Regarding the noise from young children, we sincerely regret that this affected your sleep, and we will look into ways to address this to ensure a more peaceful environment for all our guests. Thank you again for your valuable input, and we look forward to welcoming you back in the future. Best regards, Novotel London Waterloo

Be aware that they charge you extra after you check out without your notice !

Tripadvisor 评级 1.0/5

cengizk921 经 TripAdvisor 认证的评论

It is totally unacceptable that hotel charged 50 GBP as room damage and cleaning fee almost after 1,5 hours we checked out and although we stayed as 2 +1 child we paid triple fee . Please be careful this hotel can use your credit card to charge their expenses as they did to us . Proof is attached.

Comfortable bed, quiet room poor shower

Tripadvisor 评级 3.0/5

Charlotte B 商务住宿 - 经 TripAdvisor 认证的评论

Polite staff Quick check-in and out Quiet room Comfortable bed slept quite well Poor shower really not powerful No hair conditioner No body lotion In a four star hotel expected better amenities Would use this hotel again but it wouldn't be my first choice I didn't eat in the hotel or drink in the bar so cannot judge these.

Dear Charlotte B, Thank you for taking the time to share your feedback. We’re glad to hear that you had a smooth check-in and check-out experience, and that you enjoyed the quiet room and comfortable bed during your stay. We sincerely apologize for the inconvenience you experienced with the shower and the lack of certain amenities. Your comments are very important to us, and we will certainly look into improving the water pressure in the shower and reviewing our amenities to ensure they meet the expectations of all our guests. We truly appreciate your feedback and would love to welcome you again in the future. Warm regards, Novotel London Waterloo Team

No sooner arrived no sooner wanted to leave!!! Unfriendly for family except if you want your family Holiday turn crisis

Tripadvisor 评级 1.0/5

Amély T 经 TripAdvisor 认证的评论

No sooner arrived no sooner wanted to leave!!! If you are a family of 5 do not book this hotel which is not kids friendly at all!!! And proposed separated 2 bedrooms, with Little 3 children who can not sleep alone when the 2 rooms are not twins but separated by others clients’ bedrooms!!! I never see that!!! We used to travel with our 3 kids and we never, never knew this situation !!! Even the e-mail i sent to the hotel before our Check in! Even when you arrives very early in the morning and Asked especially for communicated rooms ( before the Check out of rooms … so easy for the staff to organise the availability …) and asked again and again all day!!!! The perfect 10 years birthday of my first kid we hope, is turning to a nightmare with family crisis!!! My husband is sleeping alone and me I sleep in the middle of my three kids with no place at all, no confort!!! « It is like this! »That’s the answer!! And no availabily all around hotels!!! In adition, rooms are not so clean, no attention at all !!!

Lovely hotel, friendly staff, great room... Appalling breakfast

Tripadvisor 评级 3.0/5

Jason L 商务住宿 - 经 TripAdvisor 认证的评论

The hotel was great, but the breakfast was horrendous. I arrived before 7am, so less than 30 mins before breakfast started. I decided to treat myself to a non-health breakfast, but the bacon, sausages and beans were all stone cold. They were under heat lamps, but didn't make a difference. Also they had the cheapest, reconstituted orange juice.. Not at all the breakfast to start you day with

Dear Jason, Thank you for your feedback. We are delighted to hear that you found our hotel, staff, and room to your liking. We sincerely apologize for the disappointment you experienced with the breakfast service. Your comments are valuable to us, and we will address this matter with our team to ensure a better experience for our guests in the future. We appreciate your constructive feedback and hope to have the opportunity to welcome you back for an improved stay. Warm regards, Novotel London Waterloo

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其他网络用户评价我们的酒店

  • 1,261 评论 9.3/10 位置
  • 1,338 评论 7.2/10 房间
  • 1,292 评论 8.2/10 服务
  • 19 评论 7.1/10 上网
  • 802 评论 7.1/10 早餐
  • 609 评论 6.8/10 清洁度
  • 603 评论 7/10 舒适度
  • 399 评论 5.1/10 食物

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。