伦敦黑衣修士桥诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 2,321 评论

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伦敦黑衣修士桥诺富特酒店 - Image 1
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46 Blackfriars Road, 46 Blackfriars Road, SE1 8NZ 伦敦, 英国

描述

酒店其他优惠

  • Green Key Certified Hotel

  • 从酒店步行 15 分钟可达圣保罗大教堂、泰特现代美术馆和伦敦眼

  • 位于南岸，非常适合探索文化和享用美食

  • 提供设施齐全的会议室和免费无线网络。设有 182 间时尚客房和 10 间无障碍客房

  • 室内温水泳池、桑拿房和健身中心

我们的客房

酒店位置

伦敦黑衣修士桥诺富特酒店

46 Blackfriars Road, 46 Blackfriars Road
SE1 8NZ 伦敦
英国

GPS:51.505157, -0.104709

电话
传真 +44 20 7633 2650

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

JAMBOREE FOODFEST & BAR

Jamboree Foodfest 菜单将为您带来一段不可多得的美食之旅。体验 Raging Bull、在 The Jerk 跳舞或跟随 Morris Major 纵情狂欢。体验悠闲的氛围

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  2,321 评论

TripAdvisor 评级  4.4/5  3,679 评论

卓越奖 2025

Wonderful staff

Tripadvisor 评级 5.0/5

AZMG 经 TripAdvisor 认证的评论

This is my second review of Novotel London Blackfriars. I felt it was needed to commend and applaud the wonderful people working here who we feel went above and beyond to reassure us when we experienced issues with our cards. The front desk staff working during our stay (Rami, Peter, Panos) were all so acommodating and helpful in suggestions on how to manage the problem. We had some nice chats while waiting, and even though it took several days to resolve, there was never any time we felt they weren't doing what they could to help and assured us that things would work out just fine. So a BIG thank you goes out to them and we will of course return in the future.

Thank you for your wonderful feedback and for recognising Rami and Panos for their efforts. We’re delighted to know our team provided such great support and reassurance during your stay. Your loyalty means a lot to us, and we look forward to welcoming you back to Novotel London Blackfriars in the near future. Katie Walsh Guest Service Manager

Great staff

Tripadvisor 评级 4.0/5

Ida C 经 TripAdvisor 认证的评论

We ate dinner at the hotel and the staff was very nice. Sanja, who served us, was exceptionally nice and helpful. It was a great experience.

Thank you for dining with us and for your wonderful comments! We’re so happy to hear that Sanja and the team made your visit such a great experience. I’ll be sure to pass along your praise — it will mean a lot to them. We look forward to seeing you again soon! Katie Walsh Guest Service Manager

Lovely stay

Tripadvisor 评级 4.0/5

Bal1612 经 TripAdvisor 认证的评论

We have just returned from a lovely stay at this hotel. It is ideally placed with easy access to tube station and walking distance to main attractions. Room was spotlessly clean. Beds were the most comfortable I’ve slept in at a hotel. Staff were friendly and helpful. Only reason for 4 stars is that we had a few issues with the restaurant where we heard kitchen staff moaning about us as we had a few questions about the menu. Highlighted to the waiting staff and escalated to manager which was dealt with efficiently. I would absolutely stay here again but would choose to eat elsewhere next time.

Thank you for taking the time to share your feedback. We’re delighted to hear you enjoyed your stay, appreciated our convenient location, spotless rooms, and found the beds so comfortable. I’m very sorry to learn of your experience in the restaurant and appreciate you bringing it to our attention. I’m glad to hear the matter was handled promptly by the team, and please rest assured your comments will be shared with our restaurant management for further review. We truly appreciate your kind words about the hotel and staff, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future. Katie Walsh Guest Service Manager

Inflexible and disappointing service

Tripadvisor 评级 2.0/5

KatyIkeda 经 TripAdvisor 认证的评论

I booked a day use room for my 7th wedding anniversary, as we couldn't commit to overnight accommodation due to childcare, with the central reservations team over the phone, and requested the possibility of a room with a balcony, as it was supposed to be a surprise for my husband. The lovely gentleman said that it shouldn't be a problem and would put the request on my booking and then signed me up for the Accor rewards scheme. Unfortunately, I didn't receive my reservation confirmation, so I contacted the front desk and was told by the receptionist that they never sell the balcony rooms for day use, which doesn't make much sense - working in hotels myself for over 20 years, and having dealt with day use rooms, all rooms are available for an additional charge as long as there is availability at the time. I was then informed by the Duty Manager, Katie, that this is something they never do, and she was happy to cancel the reservation, despite the discussion I'd had with central reservations. Not the response I was expecting, and extremely inflexible. It's one thing if the room actually wasn't available, but to be told that, regardless of availability and willingness to pay extra, they wouldn't offer it for day use is frankly disappointing.

Dear Katy, Thank you for sharing your feedback. I am truly sorry that your experience did not meet your expectations, especially on such a special occasion. Unfortunately, incorrect information was given to you by the central reservations team regarding the availability of our balcony rooms for day use. To clarify, the room type you requested is not available to book for day use — this applies across all booking channels, including directly with the hotel, on our website, and through central reservations. Please be advised that the room types available for day use are fixed and do not change based on additional payments or upgrades. Regardless of any willingness to pay extra, only the designated room categories are offered for day use, without exception. I understand you may have had a different experience at another hotel, but this is our policy here. I understand how disappointing this must have been, and I encourage you to contact the Accor central reservations team directly to share your concerns about the information you received. I will also be following up with them to ensure such misunderstandings are avoided in the future. As I mentioned during our conversation yesterday, I apologize that we were unable to accommodate your request, as it is not possible under our current policy; therefore, a cancellation was offered as an alternative. Thank you again for your understanding, and please feel free to reach out if you require anything further. Kind Regards, Katie Walsh Guest Service Manager

Excellent stay

Tripadvisor 评级 5.0/5

philkay2017 经 TripAdvisor 认证的评论

Went for Rememberance Sunday as hubby was marching in the parade. Excellent hotel. Clean, friendly had everything and more! The shower with the frosting glass was awesome!

Dear Philkay Thank you for sharing your experience with us. It’s wonderful to hear that you chose to stay with us for Remembrance Sunday and that your husband’s participation in the parade made it a special occasion. I’m glad you found the hotel clean, friendly, and well-equipped, and it’s great to know you enjoyed the shower with the frosted glass it’s a favorite feature of many of our guests! We hope to welcome you and your family back to Novotel London Blackfriars again soon. Warm regards, Rami El Kalaani Front Office

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其他网络用户评价我们的酒店

  • 1,542 评论 9.7/10 位置
  • 1,754 评论 7.7/10 房间
  • 1,781 评论 8.9/10 服务
  • 27 评论 7/10 上网
  • 962 评论 8.3/10 早餐
  • 838 评论 7.4/10 舒适度
  • 776 评论 7.3/10 清洁度
  • 504 评论 7/10 游泳池

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。