伦敦黑衣修士桥诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.6/5 2,330 评论

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描述

酒店其他优惠

  • Green Key Certified Hotel

  • 从酒店步行 15 分钟可达圣保罗大教堂、泰特现代美术馆和伦敦眼

  • 位于南岸,非常适合探索文化和享用美食

  • 提供设施齐全的会议室和免费无线网络。设有 182 间时尚客房和 10 间无障碍客房

  • 室内温水泳池、桑拿房和健身中心

我们的客房

酒店位置

伦敦黑衣修士桥诺富特酒店

46 Blackfriars Road, 46 Blackfriars Road
SE1 8NZ 伦敦
英国

GPS:51.505157, -0.104709

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

MAM

Jamboree Foodfest 菜单将为您带来一段不可多得的美食之旅。体验 Raging Bull、在 The Jerk 跳舞或跟随 Morris Major 纵情狂欢。体验悠闲的氛围

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  2,330 评论

TripAdvisor 评级  4.4/5  3,685 评论

卓越奖 2025

Excellent Option for Business Meetings

Tripadvisor 评级 5.0/5

hayleyjbacon 经 TripAdvisor 认证的评论

VISIT DATE: TUE 09/12/2025 VISIT TIME: 14:00 - 17:00 VISIT TYPE: Business Meeting Have attended this branch of Novotel a couple of times now for meetings, so can only review the standard of the meeting room, rather than accommodation and, as I’m not responsible for bookings, unsure of costs, but as an attendee, I have been impressed with the staff and set up. On arrival, the hotel has an attractive, step -free, entrance, with reception desks to the left and a nice looking bar area to the right. Staff have always been very friendly and helpful when approached for assistance. The meeting rooms are on the first floor, which can be accessed by the stairs or lifts, making it accessible. There are a number of lifts, all good sized, so unlikely to have issues if attending in a wheelchair. On that note, the main entrance to the hotel has a revolving door… they have a regular door to the left of this, but I think staff must have to open it as I didn’t see any obvious signage, though I might have missed it. On getting to the first floor, you find yourself in a lobby with areas to sit and work / network, with the meeting rooms around. This is where the tea / coffee station is and there is also a machine for fancy coffee. All the rooms are a good size and can be configured to your requirements. Acoustics in the rooms are good and each has its own heating controls, and set up for connection of laptops. Toilets are spacious and there is an accessible toilet. The meeting management team are based in an office in the lobby so easy to get help with anything. Overall, this is a nice environment for meetings and I enjoy coming here.

Dear Hayley, Thank you very much for taking the time to share such a detailed and thoughtful review of your meeting experience with us. We are delighted to hear that you have consistently been impressed with the meeting facilities, accessibility, and the support provided by our team. It is great to know that you found the meeting rooms well equipped, comfortable, and flexible, and that the lobby areas and refreshment facilities added to a positive networking environment. We especially appreciate your comments regarding accessibility and staff helpfulness, as these are very important to us. Thank you once again for your kind feedback. We look forward to welcoming you back for future meetings at the hotel. Kind regards, Katie Walsh Guest Services Manager

Amazing

Tripadvisor 评级 5.0/5

supriobanerjee 经 TripAdvisor 认证的评论

Amazing experience and consistently great courtesy people like Hansel, the front office supervisor, who makes the check in process a breeze. Feels like coming back home. Thanks and keep it up

Dear Guest, Thank you for your amazing feedback. We are delighted to hear that you had such a positive experience and that Hansel made your check-in smooth and welcoming. We will be sure to share your kind words with him and the team. We truly appreciate your loyalty and look forward to welcoming you back again very soon. Kind regards, Katie Walsh Guest Services Manager

Not as good as usual standards

Tripadvisor 评级 2.0/5

138andrewn 经 TripAdvisor 认证的评论

Have stayed here about 5 times now and all other times have been 5/5, this time though I am leaving disappointed, The temperature of the rooms is low at 21 with signs around hotel telling you why this is great... if it was great you wouldnt need the signs, the air con in room does work though however you need to set it to 30 for heat to come out and warm up the room, the biggest issue has been that for 3 days I have had to run the cold tap so that the shower gets hot, they did try to fix the problem but couldn't and no offer of another room just thats the best they can do..... When its cold an wet outside you want a nice room to come back too an for the cost you would expect more hence the 2 star review The staff are great, location is great , very clean and friendly, i still like sgaying here. The family room main bed is really good the child's bed is basically a hospital trolley its ok I suppose They advertised brand new tvs and media hub, which my daugheter wanted for Netflix and me for the football on Now tv, Yet the tv has no smart features when we asked why they said its controlled by a centre in Solihull and have no idea, having freeview tv does not count as a media hub!!!

Dear Guest, Thank you for taking the time to share your feedback and for your continued loyalty to the hotel. We are genuinely sorry to hear that this stay did not meet the high standards you have experienced with us previously. We apologise for the discomfort caused by the room temperature, heating controls, and the ongoing hot water issue in the shower. We understand how frustrating this must have been, especially during colder weather, and we regret that we were unable to fully resolve the matter or offer a room move at the time. Your comments regarding the family room bed configuration and the media hub functionality have also been noted, and we appreciate you highlighting the disappointment caused by the TV features not meeting expectations. That said, we are pleased to hear your kind words about our staff, cleanliness, and location, and we truly value your honest and balanced feedback. Please be assured that your comments have been shared with our management and maintenance teams for review, as this is not the level of experience we aim to provide. We do hope to have the opportunity to welcome you back and restore your confidence in us during a future stay. Kind regards, Katie Walsh Guest Services Manager

There is a need for improvement

Tripadvisor 评级 4.0/5

Jannaly 经 TripAdvisor 认证的评论

I stayed two nights at the hotel. The location is good, close to few tube stations, the staff was very friendly, the room spacious, the swimming pool and gym really good. Free water, tee, coffee and cookies in the room. The bar staff were also great. In overall, it was a nice, welcoming atmosphere in the lobby. But, there is a need for improvement: first, the room carpet had lots of stains that can be removed easily, similar in the bathroom, limescale everywhere, the shower was weak and difficult to adjust, either is too hot or too cold. The queen double bed had two mattresses, never seen that before and even mattress was comfortable you could feel the gap between. Those little things can be and should be fixed in a four star hotel. Therefore one star less. I would come again but not for the price I paid this time, almost 300£ per night.

Dear Jannaly, Thank you for sharing your feedback. We are pleased to hear that you enjoyed our location, friendly staff, spacious room, and facilities, as well as the welcoming atmosphere throughout the hotel. We are sorry to learn that aspects of the room condition and shower did not meet expectations, and we appreciate you bringing this to our attention. Your comments have been shared with the relevant teams, as these details are important to us and should reflect our four-star standards. Thank you again for your honest review. We hope to welcome you back and provide a better experience in the future. Kind regards, Katie Walsh Guest Services Manager

Wonderful staff

Tripadvisor 评级 5.0/5

AZMG 经 TripAdvisor 认证的评论

This is my second review of Novotel London Blackfriars. I felt it was needed to commend and applaud the wonderful people working here who we feel went above and beyond to reassure us when we experienced issues with our cards. The front desk staff working during our stay (Rami, Peter, Panos) were all so acommodating and helpful in suggestions on how to manage the problem. We had some nice chats while waiting, and even though it took several days to resolve, there was never any time we felt they weren't doing what they could to help and assured us that things would work out just fine. So a BIG thank you goes out to them and we will of course return in the future.

Thank you for your wonderful feedback and for recognising Rami and Panos for their efforts. We’re delighted to know our team provided such great support and reassurance during your stay. Your loyalty means a lot to us, and we look forward to welcoming you back to Novotel London Blackfriars in the near future. Katie Walsh Guest Service Manager

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其他网络用户评价我们的酒店

  • 1,556 评论 9.7/10 位置
  • 1,761 评论 7.6/10 房间
  • 1,797 评论 8.9/10 服务
  • 27 评论 7/10 上网
  • 968 评论 7.9/10 早餐
  • 839 评论 7.4/10 舒适度
  • 786 评论 7.1/10 清洁度
  • 505 评论 6.9/10 游泳池

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