Sofitel Dubai The Obelisk

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Sofitel Dubai The Obelisk 5 estrelas

Classificação clientes Avis (Classificação ALL) 4.6/5 2.209 comentários

Hotel ALLSAFE. Aprovado

Sofitel Dubai The Obelisk
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Descrição

Extras do hotel

  • Um impressionante hotel em forma de obelisco, um marco de Dubai e um destino em si mesmo

  • 595 quartos e suítes de hotel com vistas espetaculares de Dubai

  • Cinco restaurantes e bares com dois chefs famosos

  • Destino de lazer com o Sofitel SPA com L'Occitane, Soleil Pool e Lounge e AstroKids Club

  • Parte do famoso complexo urbano WAFI de Dubai e diretamente ligado ao WAFI Mall

Nossas acomodações

Atenção aos detalhes, toque Art Deco e um casamento de culturas e patrimônio são marcas não só da arquitetura e design gerais do Sofitel Dubai The Obelisk, mas dos 498 luxuosos quartos e suítes, além de 97 apartamentos mobiliados e com serviço.

Localização do hotel

Sofitel Dubai The Obelisk

Wafi, Sheikh Rashid Road, Umm Hurair 2
30904 DUBAI
Emirados Árabes Unidos

Tel: +971 4 324 9999

Fax: +971 4 324 9495

  • De avião

    DUBAI INTERNATIONAL A 4 km / 2 milhas - Transporte pagamento

  • De avião

    DUBAI INTERNATIONAL A 4 km / 2 milhas - Transporte gratuito

  • De carro

    EXIT NO 56B A 0 km / 0 milhas

  • De trem

    DXB HEALTHCARE CITY A 0 km / 0 milhas

GPS:25.23115, 55.318746

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Piscina
  • Estacionamento
  • Traslado
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

Avaliações dos nossos hóspedes para
Sofitel Dubai The Obelisk

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.6/5  2.209 comentários

Classificação no TripAdvisor  5.0/5  1.164 comentários

Certificado de excelência 2022

Wonderful stay

Classificação TripAdvisor 5.0/5

tomgeeroms Família - Avaliação certificada TripAdvisor

We visited Dubai for two occasions: the expo 2020 and my parents' wedding anniversary. Beforehand I booked an airport transfer through the hotel. A driver was waiting for us at DXB at 7:00 and brought us to the hotel. Upon arrival we were greeted by a very friendly receptionist who directed us towards the 51st floor, the club Millésime, for an early check-in (due to my Platinum Status at ALL). There, we were welcomed by Rachelle who offered us a breakfast while she was arranging the check-in procedure. In my parents' room, the hotel had arranged a surprise for their wedding anniversary. The overall service at the hotel is amazing; from the club (during afternoon tea and apéro chic), to breakfast at La Veranda and Soleil, the pool bar. Also worth mentioning is the superb Asian restaurant, Taiko. Their Oma Kase is wonderfull!

Dear Tomgeeroms, We'd like to thank you for your positive review of Sofitel Dubai The Obelisk during your recent stay, and we're delighted to hear that we exceeded your expectations right from the moment you made first contact with our team. We're happy to hear you had a wonderful time during your stay with us and we appreciate for highlighting the most important aspects of our hotel's colleague service as the most memorable experience for you. Please know that your great comment will be sent along to member of our team. Once again, we appreciate you for sharing your experience with us, and we look forward to serving you again in the future. Sincerely, Sofitel Dubai The Obelisk

Perfect stay

Classificação TripAdvisor 5.0/5

meem98 Avaliação certificada TripAdvisor

Nothing to complain of! It was excellent. We enjoyed great service, welcome, food and room features. Would definitely recommend to other travelers. Many thanks to our hosts who have been wonderful at their job.

Dear Meem98, Greetings from Sofitel Dubai The Obelisk. First of all, we would like to express our sincere gratitude for the beautiful review you left during your recent travel to Sofitel Dubai The Obelisk, and we are pleased to learn that we were able to meet your holiday expectations. I am thrilled to know that we were able to surpass your expectations in terms of hospitality and service, and I will ensure that your remarks are forwarded to the team members you specifically highlighted. Thank you once again for choosing Sofitel Dubai The Obelisk for your trip, and we hope to have the opportunity to serve you again in the future. Sincerely, Sofitel Dubai The Obelisk

Modern, clean, professional superb staff

Classificação TripAdvisor 5.0/5

weechuan Negócios - Avaliação certificada TripAdvisor

This is my third time at obelisk, the staff were amazing as always. From the warm welcome by Jhoy and Novi at the club Millesime, the suite upgrade by Haifa and late check out arrangement by Amoun, the breakfast crew Vishnu, Rachelle and the day team of Daria, Charm providing excellent attention and service throughout our stay. thank you! Second time to Taiko… for the month of December they have evening happy hour for club millesime guests, Don’s divine cocktails and yummy selection of treats from the taiko food menu were most impressive. Ended up having dinner with my colleagues after happy hour. We had the tasting menu which was beautifully presented and the experience was as pleasant as the previous time for me. The staff were amazing and the DJ was pumping out catchy mixes in the background. We had a really good time. Special thanks to Thazin and Naged for taking good care of us! Rooms were spacious and clean.

Dear Mr. Wee Chuan Lim, Greetings from Sofitel Dubai The Obelisk. Thank you very much for the time you spent to share your personal impressions of your recent experience with our hotel. We very much appreciate your feedback regarding your recent stay at the Sofitel Dubai The Obelisk and It is always a pleasure to receive positive feedback from our guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we very much look forward to having the opportunity to serve you again in the future. Sincerely, Ammar Hilal Managing Director Sofitel Dubai The Obelisk

The best hotel I've ever stayed at

Classificação TripAdvisor 5.0/5

LH_travel_the_world Avaliação certificada TripAdvisor

No words can describe this hotel! The best I've ever stayed at! We were so amazed by everything that on our last day we decided to extend our stay! Loved the breakfast and the breakfast area, the pool, the room, even the coffee! The staff go above and beyond to help you and offer you the best they can!

Dear LH_travel_the_world, Greetings from Sofitel Dubai The Obelisk. We'd like to thank you for your beautiful feedback and review after your recent stay at Sofitel Dubai The Obelisk. We're glad to hear that we exceeded your expectations and very hrilled to hear you enjoyed every moment of your stay with us. Thank you as well for emphasizing the greatest features of our hotel's facilities as well as dining offering. Thank you once again for sharing your experience with us, and we hope to serve you again in the future. Sincerely, Ammar Hilal Managing Director Raffles Dubai & Sofitel Dubai The Obelisk

Stunning views from Club Lounge along with normal excellent service

Classificação TripAdvisor 4.0/5

d2jlr Avaliação certificada TripAdvisor

We love staying at The Obelisk Dubai.... although the prices have doubled since last year so we stay for shorter periods! Due to being ALL Diamond helps with access to Exec Floor and free breakfasts on weekends. The staff are always friendly especially William behind the bar along with Butlers Vishnu & Ramish Exec Floor Manager Rachelle and also Charm. At the pool Bishna was always helpful throughout every day we spent poolside along with the pool manager Mahmoud. Looking forward to returning between Xmas & New Year along with our Granddaughters and enjoying the comforts of our suite.

Dear D2jlr, Greetings from Sofitel Dubai The Obelisk. Thank you for taking your time to share with us your recent visit to our hotel We do our utmost to ensure that our guests can enjoy an enriching experience in an unrivaled setting and with an excellent service, and as the result of it, we would like to thank you for providing us with this feedback. We are glad that the team in Club Millesime was helpful and able to meet your requirement during your stay with us. Rest assured your great feedback will be share with them. Once again, we thank you for sharing your experience with us, and we look forward to welcome you back in the future. Sincerely, Ammar Hilal Managing Director Raffles Dubai & Sofitel Dubai The Obelisk

Great hotel excellent staff

Classificação TripAdvisor 5.0/5

martinwright38 Avaliação certificada TripAdvisor

Although this hotel is new, the staff are excellent and appear to have worked together for years. The executive lounge is very good, with great views over Dubai with food and drinks to match. We were booked in by Daria who explained the hotel perfectly and made sure we were able to take part in afternoon tea that was about to end. William also in the lounge was excellent and made our stay at the Obelisk a memorable one. Our room was large and had a good view over Dubai Creek. Breakfast in the main restaurant was busy however the offering was extensive of great quality with no shortages. Despite the size of the hotel all the staff were able to meet customers needs without any issues. The pool area is good with a great team that supply the towels and umbrellas with an availability of beds all day. Although we have stayed in Dubai many times, this was our first visit to this hotel and as a result of the quality and staff will return in the future.

Dear Martinwright38, Greetings from Sofitel Dubai The Obelisk. We'd like to thank you for your positive review of Sofitel Dubai The Obelisk during your recent stay, and we're delighted to hear that we exceeded your expectations. We're happy to hear you had a wonderful time during your stay with us and we appreciate for highlighting the most important aspects of our hotel's colleague service. Please know that your valuable suggestions will be sent along to a member of our team. Once again, we appreciate you sharing your experience with us, and we look forward to serving you again in the future. Sincerely, Ammar Hilal Managing Director Raffles Dubai & Sofitel Dubai The Obelisk

Modern and Comfortable

Classificação TripAdvisor 5.0/5

Weechuan_lim_diamond Negócios - Avaliação certificada TripAdvisor

Good: - The views from the club are superb. - the breakfast was generous - the room was spacious and beautifully presented - staff were attentive and welcoming. Thank you HasHir at the lounge for taking good care of us on arrival. To improve - the opening times of the gym and pool should be from 6am - show the approx waiting time for the lifts to arrive on the display screens when entering destination level

Dear Weechuan_lim_diamond, Greetings from Sofitel Dubai The Obelisk. Thank you very much for the time you spent to share your personal impressions of your recent experience with our hotel. We very much appreciate your feedback regarding your recent stay at the Sofitel Dubai The Obelisk and It is always a pleasure to receive positive feedback from our guest. We've taken note of your concerns, and we've passed along your comments to the relevant departments. Please know that we will take the necessary steps to resolve the issue and enhance our service. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we very much look forward to having the opportunity to serve you again in the future. Sincerely, Ammar Hilal Managing Director Raffles Dubai & Sofitel Dubai The Obelisk

Unexpected!

Classificação TripAdvisor 3.0/5

mak5432021 Negócios - Avaliação certificada TripAdvisor

I have been staying at this Sofitel for a while now, but last time my experience was not that good! Although I asked for early check in ( I was not able to check in till 4:00 P.M) Joe was nice and tried to help, but it didn't help much as I was in hurry and wanted to check in to catch up my meeting. Moreover, I asked for help with my luggage and it took them 30 minutes to send someone ( an issue I faced with them many times before)!!!

Dear mak5432021, Greetings from Sofitel Dubai The Obelisk. Thank you for taking the time to tell us about your experience at the Sofitel Dubai The Obelisk. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At the Sofitel Dubai The Obelisk, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We've taken note of your concerns about your experience and please rest assured that we will take the necessary steps to address the problem. Once again, we appreciate and thank you for taking the time to share with us your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ammar Hilal Managing Director Raffles Dubai & Sofitel Dubai The Obelisk

Excellent

Classificação TripAdvisor 5.0/5

HenriquePCS Negócios - Avaliação certificada TripAdvisor

Amazing staff! Breakfast was delicious. The Club Lounge at the 51 floor is worth every penny - and it is free for ALL Platinum members. Forget the Sofitel Downtown, this is currently the best hotel in Dubai

Dear HenriquePCS, Greetings from Sofitel Dubai The Obelisk. Thank you very much for the time you spent to share your personal impressions of your recent experience with our hotel. We very much appreciate your feedback regarding your recent stay at the Sofitel Dubai The Obelisk and It is always a pleasure to receive positive feedback from our guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we very much look forward to having the opportunity to serve you again in the future. Sincerely, Ammar Hilal Managing Director Raffles Dubai & Sofitel Dubai The Obelisk

TERRIBLE

Classificação TripAdvisor 1.0/5

Maria Jesus G Avaliação certificada TripAdvisor

We booked a room with panoramic views and the windows were really dirty. Bad fulfillment of the protocol against Covid. Dirty lobby. Room service at 18:00h. Nice reception, the only good positive issue.

Dear Maria Jesus G, Greetings from Sofitel Dubai The Obelisk. Thank you for taking the time to tell us about your experience at the Sofitel Dubai The Obelisk. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At the Sofitel Dubai The Obelisk, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We've taken note of your concerns about your experience and we want to learn more about your unfortunate experience with us, by inviting you to please write us at email hb197-am@sofitel.com . Please rest assured that once we receive the details of your unfortunate experience, we will take the necessary steps to address the problem. Once again, we appreciate and thank you for taking the time to share with us your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ammar Hilal Managing Director Raffles Dubai & Sofitel Dubai The Obelisk

Wedding Anniversary Stay

Classificação TripAdvisor 5.0/5

iainbalfour77 Avaliação certificada TripAdvisor

We had a wonderful stay at the Sofitel The Obelisk. We were in a Luxury Club Room on the 21st Floor with a stunning view of the Burj and Downtown. The room was immaculate and the staff throughout were incredibly welcoming, from reception to the team in the Brasserie. I would highly recommend the hotel!

Dear Iainbalfour77, Greetings from Sofitel Dubai The Obelisk. Thank you very much for the time you spent to share your personal impressions of your recent experience with our hotel. We very much appreciate your feedback regarding your recent stay at the Sofitel Dubai The Obelisk and It is always a pleasure to receive positive feedback from our guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for sharing your experience, and we very much look forward to having the opportunity to serve you again in the future. Sincerely, Ammar Hilal Managing Director Raffles Dubai & Sofitel Dubai The Obelisk

Comfortable hotel

Classificação TripAdvisor 4.0/5

Mohammed68Alshamisi Avaliação certificada TripAdvisor

Since my first stay in the sofitel obelisk i loved the hotel for its location and how comfortable it is .staff are so friendly and helpful.I was so frustrated in my last stay as i was given a smaller room than the one i expected and booked and it needed so much time to be changed to be bigger room .Other than that the hotel ambience and service is so wonderful.

Dear Mohammed68Alshamisi, Greetings from Sofitel Dubai The Obelisk. We very much appreciate your review regarding your stay at the Sofitel Dubai The Obelisk. It is always a pleasure to receive positive and constructive feedback. We will share your feedback with our team and we are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back soon in the future. Sincerely, Ammar Hilal Managing Director Raffles Dubai & Sofitel Dubai The Obelisk

Could of been much better

Classificação TripAdvisor 2.0/5

tijnar1 Avaliação certificada TripAdvisor

From the onset of checking in, the room at time of booking was described as 1 king bed and 1 double but during checkin was informed that it was 2 single beds so I had to pay 300 more to upgrade the room. In the room fridgerator and sound system did not work and when I requested to fix it, they did not untill i had to follow up multiple times. Childrens play area not open yet and many maintenance people walking around making it uncomfortable. Adult pool and food service was good. Breakfast was brilliant and highlight of our stay. During checkout duty manager apologized and promised to write me an email and offer me free upgrade and a better stay but to date received nothing. Very poor at maintaining commitments.

Amazing stay at a stunning hotel

Classificação TripAdvisor 5.0/5

David G Avaliação certificada TripAdvisor

Stayed for one night with a friend and we had an amazing time. We esp loved the pool area as the drinks and food are reasonably priced. Breakfast was another highlight of our stay. Cannot wait to return to the Sofitel Obelisk.

Dear David, Thank you for choosing Sofitel Dubai The Obelisk and for sharing your valuable feedback. We are pleased to hear that your stay with us was splendid and that you enjoyed our facilities. It is great to know that you were satisfied with the quality of food and drinks you had in the Soleil Pool &Lounge, as well as the variety of food choice for breakfast. We wishing you a wonderful day ahead and will look forward to welcoming you again. Regards, Omar Souab General Manager

Great service

Classificação TripAdvisor 4.0/5

Pioneer42465926042 Negócios - Avaliação certificada TripAdvisor

Thanks Roxanne, Baha, and Fatima for excellent service The opportunity is very neat Has direct access to Wafi mall for last minute shopping:) Spa facilities is amazing with high skilled therapists Quality food with good value for money I would highly recommend

Dear Pioneer42465926042, Thank you for your choosing Sofitel Dubai The Obelisk and for sharing your valuable feedback. We are delighted to know that you have enjoyed your recent experience with us and were satisfied with our SPA facilities, the quality of food in the restaurants, as well as the quality of overall service. Rest assured that Roxanne, Baha, and Fatima Zahra will be well recognized for the outstanding quality of their delivery. We wishing you a wonderful day ahead and look forward to welcoming you again. Regards, Omar Souab General Manager

wonderful, very nice, and warming staff

Classificação TripAdvisor 5.0/5

Discover293767 Avaliação certificada TripAdvisor

was for work and with my family. loved the service, truly felt like home. thank you to all from front desk, swimming pool staff, room service and the great car services. room is wide and swimming pool + swimming pool temperature wonderful.

Dear Discover293767, Thank you for choosing Sofitel Dubai The Obelisk and for sharing your valuable feedback. We are glad to hear that you have enjoyed your recent stay with us and were satisfied with the quality of service you received from our ambassadors. We will share your positive comments with our team, and we believe that they will serve as encouragement to all of our colleagues for continuous improvement. Thank you again for sharing your experience and we look forward to welcoming you back soon. Regards, Omar Souab General Manager

MOHDCIROMA 2021 January

Classificação TripAdvisor 5.0/5

MLC2 Negócios - Avaliação certificada TripAdvisor

An awesome structure made even more iconic by what hits the eye several minutes before I arrived...an Obelisk seemingly floating in a void. This brand new hotel is situated in a most aesthetically appealing neighborhood that’s interlinked with luxury apartment blocks, majestic symbols of ancient Egypt, another monumental hotel adjacent, a health eco system and a one stop mall called Wafi. All this in a location that straddles “old” and “new” Dubai. The thoughtful vision behind what is probably the last piece of the jigsaw as repressed in the Sofitel obelisk could not have been by accident. The interior does not disappoint either. Majestic entrance and lobby ushers one into intertwined lounges, cafes , restaurants and the reception and the bank of state of the art elevators are just behind an imposing wall waiting to whisk one up to the splendid rooms and suites within 50floors. A further floor lands one on an executive lounge that’s a joy to behold for its unmatched views and the splendor comfort and quality of service offered by its very warm and welcoming team. The rooms and suites are top notch in all ramifications and a pleasure to luxuriate in. This hotel will be the toast of Dubai...undoubtedly. I give kudos to the lovely team on the 51st floor. Madonna is a joy to meet. Exceptional warmth and so helpful as is her colleague Charm. William at the bar always made my evenings so memorable with his helpful suggestions on the best drinks and mixes. My 23 year old daughter who came to visit was especially enthralled with his mock tails and also the quality and taste of food served over happy hour. Salute to Vishnu a top notch butler and all the waiters. Pls keep it up. In room dining, Laundary and housekeeping all score a 5* on my scorecard. Francis and his colleague at the concierge and valet section deserve top commendation for their courtesy professionalism and knowledge. I’m looking forward to my next stay in March.

Dear MLC2, Thank you for choosing Sofitel Dubai The Obelisk and for sharing your very heartwarming feedback. It is great to hear that your arrival experience was grand, alongside the impressive 9 meter wide Horus, the Falcon in our lobby. We are so delighted to know that you have enjoyed the comfort of your spacious room/suite with its luxury amenities and had the opportunity to rediscover breathtaking view of Dubai through our outstanding Club Millesime, where you have received excellent service from our ambassadors such as Madonna, Charm, William , and Vishnu. It is always pleasure to receive such inspiring feedback from our valued guests as we believe that it serves as an encouragement to all of our colleagues for continuous improvement. Thank you once again for sharing your experience on Trip Advisor. We wishing you a wonderful day ahead and we are looking forward to welcoming you in March. Regards, Omar Souab General Manager

Tip top

Classificação TripAdvisor 5.0/5

martin s Avaliação certificada TripAdvisor

We booked for 2 nights and ended up staying 7 nights. The Pool area is great as is the Lounge on the 51st floor- great views. All the staff are excellent. The Wafi Mall next door is small but has quite a few things in it, or just get a cab to the huge Dubai Mall. Will definitely come back.

Dear martin s, Thank you for choosing Sofitel Dubai The Obelisk and for sharing your valuable feedback. It is great to know that your stay with us was Magnifique and that you have enjoyed our facilities, We are pleased to know that you had the opportunity to rediscover the stunning view of Dubai through our outstanding Club Millésime where you received the excellent service from our ambassadors. We wish you a wonderful day ahead and look forward to welcoming you back soon. Regards, Omar Souab General Manager

A few terrible club and hotel staff

Classificação TripAdvisor 3.0/5

347890790 Avaliação certificada TripAdvisor

I have to say the hotel is new and with that comes cleanliness and nice modern rooms. However some of the staff at the property definitely do not have the mentality "the customer comes first" . Club is hit and miss, concierge know very little about what is going on ie we have been at hotel for a month and they have no clue about tourist visa extensions set out by UAE govt apart from what we research and tell them!!? Snacks and drinks for breakfast can take 45 mins from order to actually come to your table so it definitely isn't the best customer service. Kids club which we have been using is open 9-9pm bieber they can just at any point is closing at 730pm tonight advising you at 6:00pm without much notice at all. The prison head is kids club is definitely not trained and activities are not followed according to plan and its really boring activities. I'm not sure the staff hired for 6th are the best. Lifeguards say its not our responsibility if anything happens, kids shouldn't be left alone and it's parents supervision only!! Mentality of staff is horrible in many ways... Then some people get 30%off food and beverage, long term stays for 1.5 months the heads said 25% off max, all club friends are getting 30% and staying much less time than us... Unbelievable!!!?? Cleaners change constantly but they are very good and listen to what you say. In room dining staff is medicoe at best getting orders wrong depending on who answers the phone, one fellow is quite difficult. I would say the hotel is nice, stag definitely need training in a huge way, I'm thinking leaders are great for all divisions to all be pretty poor concierge, club, in room dining, concierge, just cleaners are very good overall.

Fantastic staff

Classificação TripAdvisor 5.0/5

aminali1 Avaliação certificada TripAdvisor

I originally checked in for 4 nights in 2nd week of January with my family but as I kept extending my tickets,I kept extending the stay at the Sofitel. Hotel is new and modern but the service from all the staff was excellent, from Reception to the main restaurant. The breakfast was great and the breakfast staff provided a very personal service and were dressed very smart. Will definitely use this hotel again for our city stay in Dubai as we are regular visitors to Dubai

Dear aminali1, Thank you for choosing Sofitel Dubai The Obelisk and for sharing your very heartwarming feedback. It is such a pleasure to hear that you have enjoyed your recent stay with us and were delighted with the quality of service you received from our outstanding team. We wish you a wonderful day ahead and look forward to welcoming you back soon. Regards, Omar Souab General Manager

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