Fairmont Royal Palm Marrakech 5 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.7/5 รีวิว 909 รายการ

Fairmont Royal Palm Marrakech - Image 1
Fairmont Royal Palm Marrakech - Image 2
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  • Sweeping views of the golf course and the Atlas Mountains

  • Family-friendly, hotel with an enchanting 500 sqm Kids' Club (complimentary)

  • Children under 5 years old eat complimentary at the restaurants.

  • 50% off on dining options for children aged 6-12, not applicable for the In-Room Dining menu.

  • An 18-hole golf course designed by renowned American Architect Cabell B. Robinson.



Fairmont Royal Palm Marrakech

Km 12 Route D Amizmiz

พิกัด:31.51333, -8.0518



เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

  • สระว่ายน้ำ
  • ที่จอดรถ
  • ร้านอาหาร
  • รถเข็นเข้าถึงได้
  • ฟิตเนสเซ็นเตอร์
  • Wi-Fi
  • เครื่องปรับอากาศ
  • อาหารเช้า
  • บาร์
  • ห้องประชุม
  • พื้นที่ปลอดบุหรี่ 100%
  • บริการในห้อง



100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ


เรทติ้งบน ALL  4.7/5  รีวิว 909 รายการ

เรทติ้งบน TripAdvisor  4.5/5  รีวิว 1,677 รายการ

Certificate of excellence ปี 2024

Royal Fairmont Marrakech 05-2024

คะแนนจาก Tripadvisor 5.0/5

Lindsay K รีวิวที่ได้รับการรับรองจาก TripAdvisor

Incredible! Stayed here 6 nights and I cannot speak highly enough of the experience. The whole staff was warm, friendly and hospitable. Imad, in the bar, took amazing care of us the entire time and Miri, in guest services made our stay easy and enjoyable 🤩 10/10 would recommend ❤️

A Disappointing Stay at a Supposedly 5-Star Hotel

คะแนนจาก Tripadvisor 1.0/5

Faraj I รีวิวที่ได้รับการรับรองจาก TripAdvisor

**Review of the Fairmont Royal Palm Marrakech** I would like to express my disappointment with my stay at this hotel, which, despite its 5-star ++ rating and high price of 1000 euros per night with half-board, failed to meet my expectations. Here are the main negative points of my experience: 1. **Hotel Restaurants**: - **Slow Service**: The service in the hotel's restaurants is extremely slow, which is unacceptable for an establishment of this caliber. - **Quality of the Dishes**: The dishes offered do not live up to the standards of a hotel of this category. They lack flavor and finesse. - **High Prices**: The prices are excessive given the quality of the dishes and the service. - **Reservation Required**: It is necessary to book well in advance to get a table, as the restaurants are often fully booked. This adds unnecessary stress to the dining experience. 2. **Housekeeping Service**: - **Inconvenient Timing**: Housekeeping services occur at inconvenient hours, disturbing the guests' tranquility. - **Poor Quality of Work**: The cleaning is poorly done, and the floor remains dirty after their visit, which is unacceptable for a hotel of this standard. 3. **Half-Board Option**: - This option is particularly disappointing. For the price paid, the quality and variety of included meals are very limited. I regretted choosing this package. 4. **Pool Access**: - It is almost impossible to find a sunbed around the pool after 10 AM, which is very frustrating for guests who want to enjoy this area. 5. **Insect Problem**: - Insects spoil the experience of dining on the terrace, which is supposed to be one of the hotel's highlights. 6. **Comfort of the Bedding**: - The bedding is not very comfortable; the mattresses are much too soft, affecting sleep quality. 7. **Room Assignment**: - The room assignment did not match the reservation at all. I had booked an upstairs room but was given a ground floor room. Although they corrected the mistake, it took almost 3 hours, which was a source of frustration. Despite these many negative points, I would like to mention a few positive aspects: - **Staff**: The staff are very kind and helpful, including the valets and servers. A special thanks to Abdellah for his kindness. - **Room and Bathroom**: The room and bathroom are very spacious. - **View of the Golf Course**: The view of the golf course from various points around the hotel gives a very pleasant sense of space. In summary, for a hotel at this price, you can find much better elsewhere. The services do not meet the expectations and the advertised rate. I do not recommend this establishment for a luxury and relaxing stay.

Fantastic service!

คะแนนจาก Tripadvisor 5.0/5

Lyss89 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Such an amazing day spent at the Fairmont in Marrakech. Amine and Ahmed were fantastic! They gave us some Amazing service, thank you so much! Made the day so much better, when we had lunch at the restaurant… the three courses that we had were all absolutely delicious. Thanks so much again!

Not as good as it should be

คะแนนจาก Tripadvisor 4.0/5

benjaminbB3221DT รีวิวที่ได้รับการรับรองจาก TripAdvisor

Beautiful lobby, but staff could be more receptive and warmer. Way out of town; more regular complimentary shuttle would help overcome this problem. No complimentary bottled water at departure as should be the case at a luxury property. No Chromecast on TVs. Spa costs are the same as Europe/ US, which give far lower labour costs, should not be ht case


คะแนนจาก Tripadvisor 5.0/5

Hanjae ธุรกิจ - รีวิวที่ได้รับการรับรองจาก TripAdvisor

This is definitly one of the best hotels I stayed at. It is like a private oasis with amazing Views. Staff is always friendly and helpful. Rooms are very well arranged and spacious. Breakfast is excellent and I also tried the diner restaurant (italian) and it was really good. It is an expensive hotel but still worth the price.

ในฐานะที่เป็นพันธมิตรกับ TripAdvisor


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