Mövenpick Marrakech 5 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.5/5 รีวิว 2,403 รายการ

Mövenpick Marrakech - Image 1
Mövenpick Marrakech - Image 2
Mövenpick Marrakech - Image 3
Mövenpick Marrakech - Image 4

รายละเอียด

ความพิเศษของโรงแรม

  • Located in Marrakech city centre, L'Hivernage district

  • Contemporary oasis setting

  • Three restaurants and bars

  • Direct access to the Palais des Congrès Marrakech

  • Spa, heated swimming pools, Yoga Studio and kids club

ที่พักของเรา

สถานที่ตั้งโรงแรม

Mövenpick Marrakech

Avenue Mohammed Vi Hivernage
40000 MARRAKECH
โมร็อกโก

พิกัด:31.6244222, -8.0157307

บริการโรงแรม

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

ในสถานที่
  • สระว่ายน้ำ
  • ที่จอดรถ
  • ร้านอาหาร
  • รถเข็นเข้าถึงได้
  • ฟิตเนสเซ็นเตอร์
  • Wi-Fi
  • เครื่องปรับอากาศ
  • อาหารเช้า
  • บาร์
  • ห้องประชุม
  • พื้นที่ปลอดบุหรี่ 100%
  • บริการในห้อง

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.5/5  รีวิว 2,403 รายการ

เรทติ้งบน TripAdvisor  4.6/5  รีวิว 5,226 รายการ

Certificate of excellence ปี 2024

Terrible service

คะแนนจาก Tripadvisor 2.0/5

Nanna G รีวิวที่ได้รับการรับรองจาก TripAdvisor

Beautiful and stunning hotel, but truly terrible service - Queuing for an hour to check in - Room service impossible to get in touch with - Rude reception - Expression of lack of trust of customers by some staff - Much too expensive for that sort of service

Mövenpick Marrakesh

คะแนนจาก Tripadvisor 4.0/5

Sightseer39834103922 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Currently staying here . First impression of the hotel is very positive.. hotel is lovely and staff are very welcoming but service by the poolside is diabolical .. you have to wait more than 30/40mins to place food or drinks orders. Only one staff serving the entire pool area while 6/7 staff standing around manning the sit in area . Even when you request to place an order numerous times , no one comes . Breakfast gets chaotic at weekends and it’s evident on the staffs faces . Very abrupt and stressful vibes . No menu online on display or available for restaurants . It’s very disappointing as I had really liked the hotel on day one .

Dear Guest, Thank you for taking the time to share your detailed feedback. We are pleased to hear that your first impression of the hotel and our welcoming staff was positive. However, we sincerely regret the delays and challenges you experienced with poolside service, breakfast, and restaurant information. Please rest assured that your observations have been shared with the relevant departments to improve service efficiency and overall guest experience. Your feedback is invaluable in helping us enhance our standards. We hope to have the opportunity to welcome you again and provide a seamless and enjoyable stay that reflects the true quality of Mövenpick Marrakech. Kind regards, Anas Kasmaoui Guest Relations Manager

A large grand Hotel as you enter - then into quite tired rooms and corridors

คะแนนจาก Tripadvisor 3.0/5

mfree2018 รีวิวที่ได้รับการรับรองจาก TripAdvisor

This hotel was booked for us by our agent as a luxury 5 star hotel, superior room with balcony. We wanted it just for our last night close to the airport before our departure. When we initially arrived it was very luxurious as we entered, large and well very grand and 5 star. Then we arrived in what we can only describe as a 3 star room, carpet worn in places (as they also were in the corridors upstairs). The 'balcony' had two chairs and a table, but area too small to use comfortably. Very busy everywhere, expected in such a large hotel, however it was being woken from 4am onwards by people noisily arriving/departing in corridor outside, then the peacock on a roof top opposite started their very distinct calling every few mins for hours on end. Breakfast buffet style in the very large dining room had very good choices, however again very busy trying to get things that had to be replaced, staff were doing a very good job on that however it was such huge demand by so many people. I certainly wouldn't stay again.

Dear Guest, Thank you for sharing your detailed feedback regarding your recent stay. We are pleased to hear that you appreciated the grandeur of our hotel and the variety offered at breakfast. However, we sincerely regret that your room and corridor conditions, as well as the noise disturbances, did not meet your expectations for a 5-star experience. Please be assured that your comments have been shared with the relevant teams to address these issues and improve our overall guest experience. We truly value your feedback, as it helps us enhance our services and facilities. We hope to have the opportunity to welcome you back in the future and provide a stay that better reflects the high standards of Mövenpick Marrakech. Kind regards, Anas Kasmaoui Guest Relations Manager

Great Hotel, Great Location, Great Value, Great Staff.

คะแนนจาก Tripadvisor 5.0/5

juzzak รีวิวที่ได้รับการรับรองจาก TripAdvisor

My wife and i have just been to the Movenpick Marrakech for the 3rd time and once again it was a superb stay and great value for money. The Hotel and grounds are immaculate, the breakfasts are great and the staff are really helpful, attentive and cannot do enough for you. The location is only 10 mins via Taxi from the Medina so you can have the hustle and bustle then escape back to the hotel to chill. We were staying at the hotel to celebrate my wifes birthday and Anas Kasmaoui (guest relations manager) was brilliant. Not only did he upgrade our room but also arranged for a Cake in the room when we got in. I would also like to mention Ghali ( Reception ) who could not have been anymore helpful and arranged for us to get the room a little earlier. Both Anas and Ghali are a credit to the Movenpick team and examples of why this is a lovely place to stay. Definitely Recommend a Visit Justin & Theresa

Dear Justin & Theresa, Thank you so much for taking the time to share your wonderful feedback following your third stay at Mövenpick Marrakech. We are thrilled to hear that once again you had a superb experience and enjoyed our hotel, grounds, breakfast, and attentive staff. It was our pleasure to celebrate your wife’s birthday and we are delighted that the room upgrade and cake made your arrival special. Ghali and I are especially grateful for your kind words and will be proud to share them with the team. We truly value your loyalty and look forward to welcoming you back for another memorable stay in Marrakech. Warm regards, Anas Kasmaoui Guest Relations Manager

Good 4 star with great location in Marrakech

คะแนนจาก Tripadvisor 4.0/5

Flyer117706 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Good 4 star hotel in Marrakech with right location , not far from old town . Situated in Hiverage , surrounded by lots of restaurant . 2 swimming pool , great breakfast and pool bar and restaurant . MFF cafe was excellent .

Dear Flyer117706, Thank you for sharing your valuable feedback following your stay at Mövenpick Hotel Mansour Eddahbi Marrakech. We are delighted to hear that you appreciated our location, pools, breakfast, and the atmosphere of MFF Café. We truly value your kind comments and hope to have the pleasure of welcoming you again soon for another enjoyable stay in Marrakech. Warm regards, Anas Kasmaoui Guest Relations Manager

ในฐานะที่เป็นพันธมิตรกับ TripAdvisor

การให้คะแนนโรงแรมของเราโดยผู้ใช้เว็บไซต์อื่น

  • 957 ความคิดเห็น 9.4/10 ทำเล
  • 1,875 ความคิดเห็น 7.8/10 หัองพัก
  • 5,343 ความคิดเห็น 8.9/10 บริการ
  • 23 ความคิดเห็น 6/10 อินเทอร์เน็ต
  • 1,483 ความคิดเห็น 9.4/10 อาหารเช้า
  • 998 ความคิดเห็น 9.6/10 อาณาบริเวณ สุขภาพ
  • 895 ความคิดเห็น 7.7/10 ความสะอาด

สนับสนุนโดย Trustyou

สถานประกอบการอื่นของเราที่อยู่ใกล้เคียง

ดูโรงแรมทั้งหมดของเราใน มาร์ราเกช