Fairmont Royal Palm Marrakech

Fairmont Royal Palm Marrakech 5 estrelas

Classificação clientes Avis (Classificação ALL) 4.6/5 656 comentários

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Extras do hotel

  • Vista deslumbrante do campo de golfe e das Montanhas Atlas

  • Hotel familiar com uma encantadora recreação infantil de 500 m² (cortesia)

  • Crianças com menos de 5 anos comem gratuitamente nos restaurantes.

  • 50% de desconto nas refeições p/crianças de 6 a 12, não aplic ao menu de refeições no quarto.

  • Campo de golfe de 18 buracos projetado pelo renomado arquiteto americano Cabell B. Robinson.

Hotel ALLSAFE. Aprovado

Localização do hotel

Fairmont Royal Palm Marrakech

Km 12 Route D Amizmiz
BP2470 MARRAQUEXE
Marrocos

  • De avião

    MARRAKECH MENARA A 8 km / 4,97 milhas

  • De trem

    GARE DE MARRAKECH A 12 km / 7,46 milhas

GPS:31.51333, -8.0518

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

Nossas acomodações

Com excepcionais espaços de estar que variam entre 72 e 310 m², nossos quartos, suítes e casas são um convite para passar um tempo de qualidade com a família ou desfrutar de momentos únicos de relaxamento em um ambiente aconchegante.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.6/5  656 comentários

Classificação no TripAdvisor  4.5/5  1.171 comentários

Certificado de excelência 2022

5 Star in every way!

Classificação TripAdvisor 5.0/5

chrisjking03 Couples - Avaliação certificada TripAdvisor

This was our first visit to Morocco and I can honestly say, based on the standards of service, amenities and amazing comfort we experienced at The Fairmont Royal Palm, we will 110% return. From the seemless and super professional check-in we experienced on arrival, followed by every staff members attention to detail (they all really care so much), we really can’t say a negative comment; and we are very seasoned travellers! Moulay Driss (the Concierge) has every detail covered if you are looking to book excursions or simply assist with your own pre-booked plans. He called ahead to most of the restaurants we visited to ensure we received a special welcome. Moulay is worth his weight in gold - the Fairmont is lucky to have him. Our days were spent relaxing by the pool and we wanted for nothing! After the superb service and treatment while having our breakfast (shout out to the really helpful and friendly Assia), we were then looked after amazingly each day by Zakaria and Abderrazak. These guys must walk 20,000 steps a day in their quest to make sure you have all you need! Finally we have to share that the rooms are really comfortable and luxurious, we had a Deluxe Garden View Suite which gave us a great opportunity to leave from the patio of our own room and walk through the gardens to the pool. We will most definitely be back - the Fairmont is most definitely a jewel in the Accor crown!

Wonderful stay, we will be back!

Classificação TripAdvisor 5.0/5

LMK2904 Couples - Avaliação certificada TripAdvisor

What a beautiful stay, 7 nights in a very spacious room, great service and weather. We loved every moment of our stay and wish we could of stayed longer. The staff couldn’t do enough for us and always went above and beyond. We arrived to the hotel late, the check in process was quick and seamless, great reception team. Moulay helped us so much during our staying, he helped organise trips, journeys and in general was so helpful! Zakaria and Abderrazak looked after us so well at the pool, so attentive and both made us feel so happy and welcome. Assia, who worked in the restaurant during breakfast was very forward thinking and looked after us very well. Overall we loved our stay, the customer experience was excellent and we hope to be back very soon. Thank you to everyone who made our trip so special.

Prince villa

Classificação TripAdvisor 5.0/5

Sandy K Família - Avaliação certificada TripAdvisor

The Hotel is a beautiful resort set in acres of land, an unexpected oasis. We stayed at the Prince Villa and we were blown away by the beauty of the Villa- 7 showers, our own private pool and garden. It was perfect and the most relaxing holiday I have had. We had a complimentary bottle of Moët on arrival with an abundance of fruit and nuts. The fridge had water and this was replenished daily. In the evening our beds were turned down and more bedside water provided. Moroccan tea was delivered to our Villa each afternoon. A lovely touch. Achraf and Sonae were our housekeepers and they gave us a better sound system, balls and inflatables for the pool. They were amazing and made our stay memorable. Miri, our butler was attentive and respectful, all our requests for help and advice were fulfilled to the highest standard. He was well informed and saw to every needs. We had our very own ‘Ask Miri!’ Breakfast was well stocked and eggs made to order. All the staff were respectful and happy to help. The Fairmont is out of the main district and although there are daily shuttles to the old and new Medina we did end up spending a lot of money on taxis when going out to eat in the evening. The hotel taxis are very expensive - £80 return trip! We did find a great taxi driver on the last day who organises exercising and trips and we would recommend him and his brother- the only downside was that he supports Barcelona FC! His name is Hassine Abdou. He can be hired for the day or the evening. We booked him for the evening and it cost £30 return, he waited until we had finished our meal and came to pick us. He also sorts airport transfers. I would use him again. The hotel restaurant was very quiet and expensive- some items were not in the menu and this was disappointing. We had to return the food as it wasn’t hot enough and I think it was just put in the microwave to heat again- we weren’t offered a discount or a complimentary drink which was disappointing considering the amount of money we spent. The waiters were as helpful as they could be especially as half the items weren’t available. I think this is an area that needs more attention because the rest of the hotel is absolutely amazing. A visit to the gym is a must as it has its own pool too, we wish we had time to play tennis on the courts but we were relaxing too much! We will return to do more sightseeing as this was a holiday to relax and chill around our own private pool.

Superb Experience

Classificação TripAdvisor 5.0/5

johnthanf Avaliação certificada TripAdvisor

My family had the most amazing holiday at Fairmont! The staff are great at attending to your needs and making sure you are comfortable and satisfied. Our pool side experience was great thanks to Zakaria. Breakfast was super, they remembered what coffee and tea we ordered and prepared it as we are about to sit, many thanks to Hassan and Faycal. Overall it's a great place with nice food and an amazing staff!

Dear John It is a real joy to hear that we were able to create such a memorable and perfect - the highest compliment there is! - stay for you and your beloved ones. At Fairmont Royal Palm Marrakech, this is exactly what we aim for: to give our lovely guests the feeling of not spending "just" a short vacation but a completely inspirational sabbatical. Above all, it is so meaningful to us when our guests highlight that they find the service to be incredible. This means a lot.That you found our staff to be attentive of course always brings a smile to the face, including for the special mention to the pool and the team at breakfast you so enjoyed. We hope to have the pleasure of another visit, perhaps end of this year! I think everyone will be needing a nice get-a-way after these difficult 2 years. In the meantime, stay safe, and be well. Kindest regards, On behalf of Chadi Chemaly General Manager

50th Birthday trip!

Classificação TripAdvisor 5.0/5

Alfielou Couples - Avaliação certificada TripAdvisor

Fabulous stay for my birthday. The service at the pool was the best I’ve ever encountered.! Zachariah Abderrazak was so attentive, making sure we had plenty of cold water and that the umbrellas were positioned perfectly. Our junior suite was spacious and comfortable. We hope to return for another stay.

Dear Guest What a marvelous review – thank you very much for sharing your thoughts about your stay at The Fairmont Royal Palm with the TripAdvisor community. Thank you for taking the time to tell us about your experience at the Fairmont Royal Palm Marrakech. Thrilled that you found the staff to be not only courteous, friendly, but ever ready to go over and beyond whatever request, especially Abderazzak & Zakaria And of course: with us, as your enthusiastic words made my whole team and me feel even more grateful to be able to be hosts to such lovely guests as you were. We were delighted to learn how Fairmont Marrakech quickly became a second home for you which is precisely what we always imagine it to be: a warm, welcoming and caring place for guests – or rather: for our Fairmont family members from around the world. We are already looking forward to welcoming you back. Sincerely, On behalf of Chadi Chemaly General Manager

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 87 comentários 8.9/10 Localização
  • 144 comentários 8.7/10 Quarto
  • 343 comentários 8.6/10 Serviço
  • 57 comentários 9.6/10 Conforto
  • 49 comentários 8.2/10 Café da manhã
  • 31 comentários 3.7/10 Custo-Benefício
  • 29 comentários 5.6/10 Limpeza
  • 18 comentários 9.7/10 Centro de Bem-Estar/Spa

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