25hours Hotel Hamburg Altes Hafenamt

25hours Hotel Hamburg Altes Hafenamt

Tripadvisor puanı 4.5/5 397 görüş

Bir haritada görmek

Otel ekstraları

  • NENI restoran

  • The Boilerman Bar

  • Kütüphane - 25hours Hotel Altes Hafenamt'da mare Schmökerstube

  • 25hours Hotel HafenCity saunasına erişim

  • Ücretsiz yüksek hızlı WiFi

Otelin konumu

25hours Hotel Hamburg Altes Hafenamt

Osakaallee 12
20457 HAMBURG
Almanya

  • Uçakla

    BRV BREMERHAVEN AIRPORT 97km / 60,27 mil mesafede

  • Uçakla

    EUM NEUMUENSTER AIRPORT 60km / 37,28 mil mesafede

  • Uçakla

    FLUGHAFEN HAMBURG 13km / 8,08 mil mesafede

  • Uçakla

    FLUGHAFEN HAMBURG 13km / 8,08 mil mesafede

  • Uçakla

    LBC LUEBECK BLANKENSEE AIRPORT 56km / 34,8 mil mesafede

  • Uçakla

    NDZ CUXHAVEN AIRPORT 90km / 55,92 mil mesafede

  • Gemiyle

    CRUISE CENTER HC 1km / 0,62 mil mesafede

  • Trenle

    HAMBURG HBF 1km / 0,62 mil mesafede

  • Trenle

    UEBERSEEQUARTIER 0km / 0 mil mesafede

GPS:53.5422781, 9.9984229

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Özetle
Otel içi
  • Restoran
  • Tekerlekli sandalye erişimli otel
  • Klima
  • Wi-Fi
  • Kahvaltı
  • Bar
  • Toplantı odaları
Otele yakın
  • Araba parkı

NENI

A culinary mosaic of Persian, Arabic, Moroccan, Israeli and Turkish influences. The NENI classics are mixed with locally sourced ingredients. The concept of Haya Molcho and her sons is based on sharing and enjoying meals together.

Konaklama olanaklarımız

49 adet oda, eski liman reisinin anlattığı denizcilik maceralarından ilham almıştır. Özgünlük ve ayrıntılara gösterilen özen, 25hours standartlarıyla bir arada sunulur. Ücretsiz yüksek hızlı WiFi ve UE Boom Bluetooth hoparlörler mevcuttur.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

TripAdvisor Derecesi  4.5/5  397 görüş

Poor Housekeeping

Tripadvisor puanı 2.0/5

MartinKMUC TripAdvisor onaylı yorum

Housekeeping staff continuously tried to kick us out of the rooms from 8:45 AM on checkout-day (regular checkout-time is 12 noon); entry of staff into room without knocking; staff started room cleaning (before 12 PM) although haven’t checked out yet and our belongings still were in the room; dirty towels provided in rooms; a sock of a previous guest was in the room on arrival. Disappointing and inappropriate customer service after feedback was given. The interior of the hotel and the rooms is very nice and unique. Staff at the bar and in the restaurant were very friendly and obliging!

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Best Patrick Moreira General Manager

Lovely boutique hotel

Tripadvisor puanı 4.0/5

mikep318 Aileler - TripAdvisor onaylı yorum

Lovely old building converted into a boutique hotel. Helpful staff. Room was good but a bit dark plus the fan in the bathroom was quite distracting. Otherwise would have been a five star review. Might just have been our room. Fabulous breakfast

Hello mikep318 Thank you very much for your great review! We are very pleased that you enjoyed your stay with us and hope to welcome you back here in Hamburg soon! Best Patrick Moreira General Manager

Superb staff

Tripadvisor puanı 4.0/5

bernard h Solo travel - TripAdvisor onaylı yorum

I had a XL room last weekend at the Alte Hafen 25 hours in Hamburg and the service was exceptional with everyone genuinely keen to make the stay great. The bar and restaurant staff and breakfast are all highly professional and interested in the client. Food and drinks superb. There was a misunderstanding over the cleaning of my room while I was out - my fault - and it was quickly fixed with great attention and warmth by housekeeping and front desk. Excellent location too.

Hello Bernard Thank you very much for your great review! We are very pleased that you enjoyed your stay with us and hope to welcome you back here in Hamburg soon! Best Patrick Moreira General Manager

Not for travelers with basic expectations.

Tripadvisor puanı 2.0/5

StEw115 İş - TripAdvisor onaylı yorum

Stayed for a three night trip in HH and can under no circumstances recommend this hotel for business trips. 1. Check-In The hotel did not recognize my Accor Status (despite of the ~30% stake Accor holds in the group) and I have not received either of the granted benefits. I booked the largest room they have so an upgrade was not possible anyway but I asked for a large bed instead of twin beds (as they ate commonly given to solo travelers in Germany in some hotels). This request was not granted. Apart from that Check-In was ok; the gentleman was polite. 2. Room The room is overly designed. This is ok to me as long as it provides a minimum of things I need in a hotel. They provide: - a bicycle (in the room!) - a bag (in case you forgot your bag?!?) - 13 books to chose from in case HH gets boring, - a globus, - a Bluetooth player (which did not work) - a free minibar (which would be free at my Accor level anyway) - filter coffee I get it. They want to provide a new design approach an “hip” environment. But what’s the point if I cannot even get a razor kit (asked for one, they provided the razor but no shaving cream?!?) or make myself a coffee without spending endless times figuring out how that filter coffee thing works? They make the room only upon request (covid times, common approach and therefore ok). But when they make it, they forget to refill used up items. Also, it took them 7 hours to make the room from me asking them until it was finally done (seven!). Sleeping quality was not good due to the bed being a twin bed rather than the hoped for double bed. 3. Breakfast The spread is good, the quality great. They make things upon request but you have to actively approach them to find that out. Service is ok, they seem to safe on professionals and engage interns only which was at times a bit rude but I am not someone who minds that too much. 4. Restaurant The Restaurant serves “Tel-Aviv” style food. If you like it, I think it’s a good place to go to. It’s commonly packed with outsiders but the hotel grants a place for in-house guests. 5. Bar The Bar is ok; they serve strange beers and low to lower mid-level spirits. But the staff is nice and if you dilute your whiskeys with sugar and other stuff the drinks quality does not matter anyway. The bar is always packed, expect waiting. 6. Conclusion If you are a tourist with not much expectations and want to be in a posh show-off place in Hafencity; go here. If you are a Traveller with basic requirements to sleep quality, service and easy access to restaurant and bar, don’t go here ever.

Hello Thank you for your review! Best Patrick Moreira General Manager

Great base for Hamburg Christmas Markets

Tripadvisor puanı 5.0/5

CHPANDA TripAdvisor onaylı yorum

A refreshing surprise. Everything worked. A convenient base for exploring the many Hamburg Christmas markets. The large room on the top floor was spacious, airy and bright with natural lights through the two skylights. Comfortable bed. Good shower and toiletries. The NENI restaurant was lovely - great food, drinks and staff. My favourite person was the cuddly Schlafschaf.

Hello CHPANDA Thank you very much for your great review! We are very pleased that you enjoyed your stay with us and hope to welcome you back here in Hamburg soon! Best Patrick Moreira General Manager

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Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 192 görüş 9.3/10 Konum
  • 274 görüş 7.7/10 Oda
  • 221 görüş 8.1/10 Hizmet
  • 143 görüş 9.6/10 Otel Ambiyansı
  • 125 görüş 8.3/10 Kahvaltı
  • 84 görüş 8.5/10 Otel Donanımları
  • 81 görüş 8.3/10 Konfor
  • 43 görüş 4/10 Hijyen

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