Mercure Hotel Hamburg City 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.4/5 2.354 görüş

Mercure Hotel Hamburg City - Image 1
Mercure Hotel Hamburg City - Image 2
Mercure Hotel Hamburg City - Image 3
Mercure Hotel Hamburg City - Image 4

Açıklama

Otel ekstraları

  • Harry Potter Tiyatrosunun tam karşısındaki caddede

  • Superior, Privilege ve Junior Süit kategorilerinde geniş odalar (yaklaşık 24-44 m2).

  • Geniş bir otopark ile araç park alanlarına sahip iş ve aile oteli.

  • Yaratıcı etkinlikler için en yeni aydınlatma ekipmanına sahip yeni toplantı ve etkinlik alanı.

  • HafenCity, geçit köprüleri, şehir merkezi, tiyatrolar ve daha fazlasına yakın, merkezi konum!

Konaklama olanaklarımız

Bu otelde rezervasyon yaptırın
Oda 1

Otelin konumu

Mercure Hotel Hamburg City

Amsinckstr. 53
20097 HAMBURG
Almanya

GPS:53.545363, 10.0173

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Restoran
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

PIER - 1163

PIER_1163 Bistro'da Moin ve Ahoy! Şafakta liman henüz uyanmamışkan kendinize uygun demirleme noktasını bulabilirsiniz. Hamburg'un geleneği uluslararası klasiklerle buluşuyor: taze-yenilikçi-Hansatik "Hiss the sails!"

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.4/5  2.354 görüş

TripAdvisor Derecesi  4.0/5  1.062 görüş

Emily at Mercure Hamburg City Hotel was incredibly serviceminded

Tripadvisor puanı 4.0/5

874emirab İş - TripAdvisor onaylı yorum

Dear Emira, thank you for sharing your experience at Mercure Hamburg City Hotel. I am delighted to hear that i provided exceptional service during your stay. Me and my team are dedicated to ensuring our guests to have a comfortable and pleasant experience, even in challenging situations. Thank you for your kind words, they motivate and recognize our efforts a lot. We look forward to welcoming you back in the future. Kind Regards from Hamburg, Emily Tiedge Front Office Manager TEL 49 (0) 40 23638710 FAX 49 (0) 40 23638115 E-MAIL : Emily.Tiedge@accor.com

Good located hotel in Hamburg

Tripadvisor puanı 5.0/5

Juan M Couples - TripAdvisor onaylı yorum

Dear Juan M Carlos, thank you for sharing your positive feedback about your recent stay at Mercure Hotel Hamburg City. We are delighted to hear that you found our hotel comfortable and enjoyed our great breakfast selection. Our convenient location is indeed ideal for exploring the city. We appreciate your recommendation and look forward to welcoming you back in the future. Kind Regards from Hamburg, Emily Tiedge Front Office Manager

Decent hotel that has a mosquito problem

Tripadvisor puanı 2.0/5

groovology TripAdvisor onaylı yorum

Dear groovology, thank you for taking the time to share your feedback with us. We are delighted to hear that you appreciated the nautical theme of our hotel, along with the quality of our linens and the unique fridge in your room. It is wonderful to know that you found the breakfast enjoyable and that our bar and restaurant met your expectations. We sincerely apologize for the inconvenience you experienced with the air conditioning in your room and the mosquito issue. We take such matters seriously and have taken steps to address them promptly. I am glad to hear that our team was able to assist with the mosquito abatement, although we regret that it impacted your stay. Your feedback regarding the room view and the AC will be shared with our team for further improvement. We appreciate your understanding regarding the road work in Hamburg, and we regret any challenges it may have caused during your visit. Rest assured, we are continuously working to enhance our guests' experience. We hope that despite the issues faced, you were able to enjoy the essence of Hamburg. Should your travels bring you back to the area, we would be honored to have another opportunity to provide you with a more seamless and enjoyable stay. Until then, we wish you a nice time! Kind Regards from Hamburg, Emily Tiedge Front Office Manager

Not what I expected

Tripadvisor puanı 2.0/5

ferribeiro82 Couples - TripAdvisor onaylı yorum

Dear ferribeiro82, thank you for taking the time to share your feedback with us. We are disappointed to hear that your experience at Mercure Hotel Hamburg City did not meet your expectations. We sincerely apologize for the inconvenience you faced regarding the amenities in your room. Our team strives to ensure that all our guests have a comfortable stay, and we regret that we fell short in this instance. Your comments regarding the air conditioning and kettle availability have been duly noted for further review. Furthermore, we are disheartened to learn about the service concerns you raised. Providing exceptional customer service is a top priority for us, and we will address this matter internally to ensure that all our guests are treated with the utmost respect and professionalism. Your feedback regarding the breakfast quality will also be shared with our culinary team for improvement. We appreciate your feedback as it helps us to identify areas for enhancement. Should your travels bring you back to Hamburg, we would be grateful for the opportunity to provide you with a more enjoyable stay. Kind Regards from Hamburg, Emily Tiedge Front Office Manager

Mercure Stay

Tripadvisor puanı 4.0/5

Saniya N TripAdvisor onaylı yorum

Dear Saniyan, thank you for choosing Mercure Hotel Hamburg City for your recent stay. We are delighted to hear that you found our rooms spacious and our staff helpful. It is wonderful to know that you enjoyed our sauna facilities. Your kind words about our service are truly appreciated. Our team at the reception is dedicated to assisting all guests to the best of their abilities. We look forward to welcoming you back soon! Kind Regards from Hamburg, Emily Tiedge Front Office Manager

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 1.167 görüş 8.1/10 Konum
  • 1.751 görüş 7.2/10 Oda
  • 1.572 görüş 8.1/10 Hizmet
  • 22 görüş 6.8/10 Wifi
  • 1.270 görüş 8.4/10 Kahvaltı
  • 850 görüş 5.4/10 Konfor
  • 746 görüş 7.7/10 Hijyen
  • 432 görüş 2.7/10 Fiyatının Karşılığı

Hizmet sağlayıcı Trustyou

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