Hotel 25hours Hamburg HafenCity

Hotel 25hours Hamburg HafenCity

Classificação TripAdvisor 4.5/5 2.092 comentários

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Extras do hotel

  • restaurante heimat

  • Harbour Sauna

  • Biblioteca - mare Schmökerstube no 25hours Hotel Altes Hafenamt

  • Clubfloor para relaxar

  • Mare kiosk

Localização do hotel

Hotel 25hours Hamburg HafenCity

Ueberseeallee 5
20457 HAMBURGO
Alemanha

GPS:53.5414631, 9.9984652

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião
Próximo da propriedade
  • Estacionamento

heimat

Depois de uma longa viagem, você chegou em casa. O restaurante é a sala de estar da área e o local de encontro para os hóspedes do hotel e vizinhos. No seu prato, você encontrará refeições habilmente preparadas e simples feitas com ingredientes regionais.

Nossas acomodações

As 170 cabines com decoração marítima e características como escadas de navegador ficam em 5 andares. As diferentes cabines contam histórias de nostalgia e desejo de viajar. Todos os quartos têm WIFI de alta velocidade e caixa de som Bluetooth UE Boom.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação no TripAdvisor  4.5/5  2.092 comentários

Great location, fun hotel!

Classificação TripAdvisor 5.0/5

CameronSeven Couples - Avaliação certificada TripAdvisor

100 percent recommend staying here when you visit Hamburg. Perfect location for sightseeing on foot, visiting Elbi or getting around on public transport. The hotel ticks all the usual boxes but also has some great USBs such as a free minibar, kettle, and free filter coffer 7 tea, vinyl room, and photo booth.

Dear CameronSeven Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best, Patrick Moreira General Manager

Back to its best

Classificação TripAdvisor 5.0/5

figbat Negócios - Avaliação certificada TripAdvisor

Visit number 4 here for me - the last visit was OK but felt a bit less charming. Well this visit put the smile right back on my face. They have lightly updated the place since I was last there, but kept most of what made it great. The room was nice, lovely little details all over the place, a FREE MINI BAR! The hotel public spaces are chic and stylish, without being pretentious. The Vinyl Room and lounge on the first floor are uber cool. I ventured a little further afield this time and found it's an easy 20 minute walk to the Alster area, where there is lots to do - the immediate vicinity of the hotel is quite quiet although food and shopping options are available, and the impressive Speicherstadt is 5 minutes walk.

Hello figbat Thank you very much for your great review! We are very pleased that you enjoyed your stay with us and hope to welcome you back here in Hamburg soon! Best Patrick Moreira General Manager

Awesome, but not perfect.

Classificação TripAdvisor 4.0/5

AlexeyProk Solo travel - Avaliação certificada TripAdvisor

Amazing hotel. This hotel by itself is a sight to see. Complementary mini bar and game room are great. Design and customer service are superb. I can't give it 5 stars because the leather seat in the room was dirty and I don't want to know what happened on it. I only noticed dirt during day light. When I brought it up it was cleaned within hours. Cleaning staff mentioned that it is old. Well just toss it out then and it looked much better after cleaning. Parking was another issue. It is paid parking but it is a survival game being very limited. Due to construction it was hard to find and can be stressful.

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best Patrick Moreira General Manager

Quirky hotel - just not my taste

Classificação TripAdvisor 3.0/5

G-Mac1987 Negócios - Avaliação certificada TripAdvisor

This hotel is a bit quirky. Not my cup of tea, but I’m sure some people might think it is cool. Room was fine. Bed was comfy. Shower was excellent. Now for the negatives: Reception staff are rude Not the hotel’s fault, but there is a massive construction site across the road. Does not make for very good views out your window. No room service until 18:00 - I arrived around 14:00 having had no lunch. My plan was to start working as soon as I got to my room and order some room service. This was not possible. Is this normal in Germany? Breakfast doesn’t start until 07:00 – I was getting picked up at 07:00 on Saturday morning. On the Friday night, I asked reception if there was anything they could do for me? Let me in early? Put a croissant in a bag for me? And this was the response I was met with – “Errrm, you could just wait until 07:00 and have your breakfast then” in a very snarky tone. I was actually taken aback by how rude she was. Absolutely horrendous customer service. The next morning at 06:45, after accepting I wouldn't be eating anything prior to my pick-up, I asked if it would be possible to grab a quick coffee. They couldn't even offer that. In my experience of hotels, breakfast at 07:00 is late. People start their day a lot earlier than that. To not be not be able to buy a coffee before 07:00 is shocking, especially when there are no coffee facilities in the rooms.

Dear G-Mac1987 Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Best Patrick Moreira General Manager

Fun decor, nice amenities, and helpful staff

Classificação TripAdvisor 4.0/5

lseiser Couples - Avaliação certificada TripAdvisor

Stayed at the hotel for a weekend visit in Hamburg with our dog. Lower priced for the weekend we visited than comparable hotels, and we were not disappointed in the choice. The nautical themes of the rooms is done well and in a fun manner. We love the little perks provided in each room like the free mini bar, bag to use during your stay, and bluetooth speaker. Further, they have water bottles & towels at the hotel entrance for runners; the staff even allowed me to borrow a towel and water bottle to take with me to a local gym. The only downside of the room was that the shower had some mold in it. The best part of our stay was the hotel staff. We were able to check in early (around 10am), which was a huge perk because we had our dog with us, so we were able to keep her in the room and visit an extra museum during our stay. At the end of our trip, we also we able to have late check out! This significantly extended what we could fit into the weekend. The staff were also very friendly with our dog and provided useful information about dog-friendly areas. The location was good for what we needed. It was a 30+ minute walk to the main harbor area, but very close to the minature wonderland museum and the Maritime museum. Plenty of shops and grocery stores in the area for last-minute needs.

Hello lseiser Thank you very much for your great review! We are very pleased that you enjoyed your stay with us and hope to welcome you back here in Hamburg soon! Best Patrick Moreira General Manager

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 460 comentários 8.7/10 Localização
  • 629 comentários 7/10 Quarto
  • 555 comentários 8.7/10 Serviço
  • 11 comentários 7.5/10 Wifi
  • 383 comentários 8.1/10 Café da manhã
  • 321 comentários 9.3/10 Atmosfera
  • 185 comentários 4/10 Limpeza
  • 173 comentários 6.5/10 Custo-Benefício

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