25hours Hotels ミュンヘン ザ ロイヤル バイエルン

トリップアドバイザーの評価 4.5/5 934 件のレビュー

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Bahnhofplatz 1, 80335 ミュンヘン, ドイツ

説明

ホテルのその他の情報

  • レストラン「ネニ」

  • バー「ボイラーマン」

  • 無料のサウナ

  • 無料のフィットネスルーム

  • 無料の高速Wi-Fi

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25hours Hotels ミュンヘン ザ ロイヤル バイエルン

Bahnhofplatz 1
80335 ミュンヘン
ドイツ

GPS:48.139724, 11.561639

電話番号
ファックス +49 89 904001555

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

NENI

NENI is the Molcho family's culinary concept. At NENI, everything revolves around the sharing of dishes, passion and zest for life.The restaurant serves an eclectic brand of Middle Eastern cuisine, coupled with regional influences

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

トリップアドバイザーの評価  4.5/5  934 件のレビュー

2023エクセレンス認証

Super!

トリップアドバイザーの評価 5.0/5

jmgobet トリップアドバイザー認証口コミ

Hotel is very nice. Staff super friendly and helpful. City is super cool. Restaurant is very good. We have also used hotel e bikes which were super helpful to visit the city. Breakfast is super especially since open up to 11.30! I recommend. Last thing: there are 2 lines (s1 and S8) that directly connect airport to the door of the hotel!

Dear jmgobet, thank you so much for your amazing feedback! It’s wonderful to hear that you enjoyed your stay with us and had such a great time in the city. We're especially happy that you found our team to be super friendly and helpful—we love making our guests feel at home. It sounds like you made the most of everything we offer, from the e-bikes for exploring the city to the breakfast (it’s hard to beat a relaxed morning with food until 11:30, right?). And yes, the direct connection to the airport with the S1 and S8 is such a game-changer for convenience! Thanks again for your kind words and for recommending us. We can’t wait to welcome you back to Munich soon! Royal greetings, Monique Lehmann Guest Relation Supervisor

Disgusting Hotel way overpriced no customer service

トリップアドバイザーの評価 1.0/5

Lynnemariestewart66 トリップアドバイザー認証口コミ

THE WORST HOTEL EVER STAYED IN . Way over priced , paid a lot extra for a ‘large room’ and it was tiny . Window faced brick walls .cdnt find light switches eventually in most awkward place . No sockets next to bed . No room for a comfy chair just a hard chair at tiny dresser . Cdnt reach hanging clothes rail wasn’t told there was a hook somewhere . Free mini bar is just water and non alcoholic beer !! Reception most unhelpful people ever . Cdnt care less . Wrote to CEO Christopher Hoffman to give a chance before writing this review . Just got excuses upon excuses . Litter outside front doors . Homeless people sitting on steps left teabags and food and was still there when we left after 3 days . False advertising there is no queen or king beds , it’s 2 beds pushed together to pretend it’s a big bed . Just a horrible horrible experience all over . No one interested to make better . When checking out we were asked did we have a nice time ? When we said no it was awful he just ignored me and carried on making sure he got our money . Don’t be fooled this is not as advertised . Very noisy with building work outside . Complained every day nothing was ever done . Just looked at us like we were interrupting them and looking for them to do their job . CEO never even replied was just done be an admin person that wasn’t interested in anything but excuses . Very very poor accommodation . Would not recommend to anyone .

Dear Lynnemariestewart66, Once again we're sorry to hear that your stay did not meet your expectations. As we’ve already discussed via email, we’d like to address the points you raised to provide some clarification. The room you stayed in was indeed a Large Room, as described on our booking portals. We understand that room size is subjective, but the dimensions and furnishings are transparently displayed online for all guests to review prior to booking. Regarding the light switches and sockets: they are fully functional and designed to blend harmoniously into the room’s aesthetic, which is a signature of our hotel’s style. While this may not suit everyone’s preference, they are not hidden and are easily accessible. Our minibar includes complimentary sweets, water, a Fritz-Kola, alcoholic and non-alcoholic beers. As mentioned in our previous communication, we’re always happy to accommodate requests for alternatives, which we also did during your stay. The outdoor area is public space, and while we strive to keep our immediate entrance tidy, we cannot control activity or debris in public areas. Similarly, the construction work you referenced is a city project, entirely beyond our control. Your room was located in the courtyard side of the building, which is typically quieter, and we received no complaints of noise from you during your stay. Regarding your comments about customer service, we always aim to provide a welcoming and attentive experience for all guests. While we regret that you felt otherwise, we did respond to your concerns promptly and in detail. My goal was to address your points constructively and apologize where appropriate. Lastly, Christoph Hoffmann is no longer the CEO of our company but serves in an advisory capacity. I can assure you your correspondence was taken seriously, even if the outcome didn’t align with your expectations. Once again, we are truly sorry that we were unable to meet your standards. We value all feedback, as it helps us improve, but we also believe it’s important to clarify misunderstandings where they occur. We wish you all the best in your future travels. Kind regards, Monique Lehmann Guest Relation Manager

Great hotel with personality !

トリップアドバイザーの評価 5.0/5

emjerri トリップアドバイザー認証口コミ

We went as a family to Munich for the Oktoberfest. We found this cool hotel online and booked our rooms! We were not disappointed! We loved how unique the hotel is-loved the bar and Restaurant and overall great vibe - great location for easy access to trains etc. Everyone was so nice and helpful!

Dear emjerri, Wow, thank you so much for your amazing review! We're thrilled to hear that you and your family had such a great time at our hotel during Oktoberfest—it’s always such a special time in Munich, and we're so glad we could be part of your experience. It’s wonderful to know you enjoyed the unique vibe of our hotel, as well as the bar and restaurant—we put a lot of love into creating a place that feels special, and your kind words truly mean the world to us. Our location really does make exploring Munich easy, and we're so happy you found it convenient. Most importantly, we're glad our team could help make your stay even better. We hope we can welcome you back again soon—whether it’s for another Oktoberfest or just a spontaneous trip to enjoy the city’s charm. Until then, take care, and thanks again for sharing your experience! Warm regards, Monique Lehmann Guest Relation Supervisor

Funky and Comfortable

トリップアドバイザーの評価 5.0/5

christopheroS6038KC トリップアドバイザー認証口コミ

Very funky hotel, different than what we are used to. Yet, comfy room with very kind and attentive staff. With with one wooden wall it smelled like you were walking into a cottage. NENI Restaurant was quite delicious. We would return for sure.

Dear christopheroS6038KC, Wow, thank you so much for your amazing review! It’s fantastic to hear that you enjoyed the funky vibe of our hotel. We're thrilled that you found your room comfy and appreciated the unique touch of the wooden wall—bringing a little cottage charm to the city! And of course, we’ll make sure to pass on your kind words to our team. They’ll be so happy to know their efforts made your stay even better. And NENI, so glad you enjoyed the delicious flavors there. We can’t wait to welcome you back for another visit. Until then, take care and keep exploring! Warm regards, Monique Lehmann Guest Relation Supervisor

MEGA - Super Location!

トリップアドバイザーの評価 3.0/5

ppickelstone トリップアドバイザー認証口コミ

Good Afternoon, I stayed at the Royal Bavarian Hotel from the 10th of Oktober until the 12th of Oktober 2024, and again from the 29th Oktober until the 30th Oktober 2024. The Location is MEGA- absolutely great, only Minutes away from the Main Train Station, and within walking distance to the Deutsche Theater, Bayerischen Stadt Theater, the Pedestrian Zone, and many Restaurants and Shopping Centers. It is also next to the Main Central Post Office, which was positive for mailing Post Cards, but also extremely negative and scary as many young men- all sorts of people rally around the Post Office- all thoughout the Day and night, sitting on the Stairs to the entrance to the Hotel. At night this was not positive as many of those hanging around, begged for Cigarettes, or money. The Rooms are designed with the minimum- a big Bed, but not much else. There is also a Sauna, but I was unable to use it. Breakfast at a cost of 30Euros, was not bad. On account of the Location- the Straßen Bahn across from the Hotel, and the proximity to all of the Venues, I will definitely choose this Hotel, although it is lacking on many issues. Thanks!

Dear ppickelstone, thank you so much for taking the time to share your detailed feedback with us. It’s great to hear you enjoyed our prime location in the heart of Munich and appreciated being so close to the main train station, theaters, shopping spots, and dining options. We’re thrilled our central setting added convenience to your stay and made it easy for you to explore all that Munich has to offer. We understand your concerns about the surrounding area near the post office and public square. Unfortunately, as this is a public space, it’s not directly within our control. However, we are committed to the safety and comfort of all our guests, so please know that we have security personnel on-site every afternoon and throughout the evening to help ensure a welcoming environment. As for the room design, we aim to create spaces that balance comfort with a unique minimalist style, focusing on what our guests need most, like a big, comfortable bed. All room details and amenities are transparently shared across booking platforms to give an accurate picture of what each room offers. We're sorry to hear you weren’t able to enjoy the sauna this time—if you return, our team would be happy to assist you in making the most of all our facilities. Lastly, we’re glad you enjoyed breakfast and found value in it, as we strive to offer a varied selection to start your day right. Your comments on areas for improvement are truly valuable, and we’ll certainly consider them as we work to make every guest's experience the best it can be. Thank you again for your kind words and honest insights. It would be our pleasure to welcome you back to the Royal Bavarian in the future, and we’re here to help make your next stay even better! Warm regards, Monique Lehmann Guest Relation Supervisor

との提携 TripAdvisor

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