メルキュール ホテル ミュンヘン シティセンター 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 2,121 件のレビュー

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メルキュール ホテル ミュンヘン シティセンター - Image 4

説明

ホテルのその他の情報

  • チームが力を合わせ、一流のサービスと細心の注意を払って対応いたします

  • 上質な料理で評判の革新的なレストラン「Relax」で、リラックスしたお料理体験をお楽しみください。

  • 市内中心部に位置し、主要駅や観光スポットから徒歩圏内という理想的な立地

  • 無料のミニバーとWi-Fiを備えたさまざまなタイプの広々とした客室。

当ホテルの客室

ホテル所在地

メルキュール ホテル ミュンヘン シティセンター

Senefelder Str. 9
80336 ミュンヘン
ドイツ

GPS:48.137948, 11.560171

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

RELAX FOOD,DRINKS AND YOU

当ホテルのレストラン「リラックス」でゆったりとおくつろぎください。コールドカットなどの美味しいおつまみ、ワインメーカーの高品質ワイン、地ビールをお楽しみください。厳選したジンとトニックは、とりわけ自慢の味と香りです。ぜひ、いらしてください!

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  2,121 件のレビュー

トリップアドバイザーの評価  4.0/5  2,761 件のレビュー

2024エクセレンス認証

Very pleasant stay

トリップアドバイザーの評価 5.0/5

Kaehto トリップアドバイザー認証口コミ

Enjoyed a great stay at the Mercure Munich City Centre. Accor Gold status was recorded, and I received the complimentary room upgrade to a room that I can wholeheartedly call very well appointed (with modern appliances), spacious and comfortable. I chose this specific Accor property due to its location which is fantastic for long distance (airport can easily be reached by S-Bahn) travel from the Hauptbahnhof (main station) just a few steps away as well as to reach key Munich sights (e.g. Statchus and Marienplatz) on foot or by subway. Lastly, but clearly not least, very friendly and competent staff that made check-in and check-out a breeze.

Dear Kaehto, thank you for the awesome review and your stay at our place. I am glad you enjoyed your time in Munich. Let me pass your feedback to my lovely team. We hope to welcome you again. Stay healthy Sebastian

A hotel to return to next time

トリップアドバイザーの評価 5.0/5

Guide673596 ファミリー - トリップアドバイザー認証口コミ

First of all the staff was amazing. Kind, professional with a desire to help and all with a smile on his face. The room was spacious and very clean. The shower and toilet were also spacious and clean. The breakfast is full of goodness. Great cheeses, plenty of sausages, different breads, all kinds of yogurt and cornflakes, eggs made different shapes and much more. The hotel is in an excellent location for walking around

Dear Guide673596, thank you for the great review and your stay at our place. I am glad you enjoyed your time in Munich. Let me pass your feedback to my lovely team. We hope to welcome you again. Stay healthy Sebastian

Unpleasant Neighbourhood and Overpriced

トリップアドバイザーの評価 3.0/5

LotusEaterNewZealand トリップアドバイザー認証口コミ

I spent three nights in the Mercure München City Centre towards the end of September, possibly a bad time to visit due to Oktoberfest (which I didn’t wish to attend). The hotel is near the main railway station so there are good transport links to get to other places in the city, but there’s not much near the hotel itself other than the railway station and more hotels. The hotel has very retro decor, lots of green and brown, which (depending on your perspective) could seem either cosy or just dated. There is a bar and restaurant on the ground floor. I had one meal there and thought it was overpriced and very average. My room was fairly spacious and the bed was comfortable. The bathroom was also a good size, but the shower was not very good and the lighting in both the bathroom and main room was very dim. My room was on the second floor and overlooked a small courtyard, which I expected to mean that it would be quiet, but it was very noisy. My first night, I was kept awake until 3am by very loud music. On subsequent nights there wasn’t music but the sound of people working in the kitchen, coming into the courtyard to empty rubbish, including bottles which make a horrendous noise. I could also hear other hotel guests talking. The cost of the hotel was very high (which I assumed was because of Oktoberfest), but other things like the cost of laundry were also much higher than in other places I stayed. I didn’t think it was good value. Unless you want to be near the railway station to catch an early train, I would recommend staying somewhere else closer to the more interesting parts of town. Also, avoid travelling to this hotel from the airport by taxi, it is incredibly expensive (EUR120). I arrived late after a very delayed flight and got a taxi because I was tired, but I could have got a train for not much less effor and about the tenth of the cost.

Dear LotusEaterNewZealand, thank you for taking the time to share your detailed feedback. We appreciate both the positive and constructive elements of your review. We’re glad that you found our rooms spacious and comfortable, and appreciated the convenience of our central location, especially with easy access to transport links. However, we are very sorry to hear that your stay was disrupted by noise. As our hotel is located in the heart of Munich, especially during Oktoberfest, it can indeed be louder than usual due to the festive atmosphere. We understand this can be challenging for guests not wishing to participate in the event, and we sincerely apologize for the inconvenience you experienced. We’re also sorry to hear that other aspects of your stay did not meet your expectations, including the decor, the lighting, and the value of services such as the restaurant and laundry. Your comments are very important to us and we will take them into account as we strive to improve our guest experience. We aim to provide fair pricing and high quality, and it's disappointing to hear that this wasn’t reflected during your visit. Regarding the high taxi fare from the airport, we completely understand your frustration. We recommend the train as a cost-effective and efficient alternative, and we're always happy to assist guests with information on the best options for getting to and from the hotel. We appreciate your honest feedback, and while it sounds like your visit coincided with a particularly challenging time, we do hope you might consider giving us another opportunity in the future. Kind regards, Sebastian

Would definitely stay here again !

トリップアドバイザーの評価 5.0/5

cynthiagE3634BM Couples - トリップアドバイザー認証口コミ

This hotel was clean, spacious and convenient ! The staff was SO friendly and helpful and the breakfast was fantastic ! We would go down in the evenings for a drink and two evenings we ate dinner ! Again excellent meal! Would definitely stay here again !!!

Dear CynthiagE3634BM, thank you for the awesome review and your stay at our place. I am glad you enjoyed your time in Munich. Let me pass your feedback to my lovely team. We hope to welcome you again. Stay healthy Sebastian

Warm welcome

トリップアドバイザーの評価 5.0/5

Passerine Couples - トリップアドバイザー認証口コミ

Arrived late, lovely welcome, very lucky to have a hotel restaurant serving food at that time of night. Great service.

との提携 TripAdvisor

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