メルキュールホテルミュンヘンアルトシュタット 3 つ星

お客さまの声 4.5/5 861 件のレビュー

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客室 1

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使い方?
Accor Live Limitless

入会は無料です

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メルキュールホテルミュンヘンアルトシュタット
地図で見る
+ 16 サービス

ホテルのその他の情報

  • ALLSAFE認証取得済みホテル

  • メニューが充実した朝食ビュッフェが含まれています

  • ジュース、水、ソフトドリンク、ビールが無料のミニバー(毎日補充)

  • Skyチャンネル(スポーツ、映画)の無料視聴

  • インターネットに接続されたパソコンと無料のWi-Fiをご用意

このホテルはPlanet 21に参加しており、ホスピタリティ向上のために活動しています。

ホテル館内および周辺のサービス

チェックインは15h00からです

チェックアウトは12h00です

有料サービス

サービス情報とお役立ち情報
  • オンラインチェックイン
  • Wi-Fi/インターネットアクセス
  • 公共の屋外駐車場 (周辺)有料サービス
  • ペット同伴可有料サービス
  • 完全禁煙ホテル
  • エアコン
  • ホテルスタッフが応対可能な言語
  • フロントデスクは24時間対応しています
  • アーリーチェックイン/レイトチェックアウト有料サービス
  • ランドリーサービス
  • ポーター
ケータリング
  • 朝食込み
  • 軽食と飲み物の自動販売機有料サービス
レジャーとアクティビティ
  • 自転車のレンタル (周辺)有料サービス
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  • セルフサービスのビジネスセンター
  • コピー/印刷サービス利用可能
情報メッセージ

ホテル所在地

メルキュールホテルミュンヘンアルトシュタット

Hotterstr. 4
80331 ミュンヘン
ドイツ

電話番号: +4989232590

ファックス: (+49)89/23259127

チェックインは15h00からです

チェックアウトは12h00です

  • BUS :  52,132 am Marienplatz (350m)

  • U-BAHN/SUBWAY :  U1,U2,U3,U6 U7,U8 am SENDLINGER TOR (550m)

  • U-BAHN/SUBWAY. :  U4,U5 am KARLSPLATZ (Stachus) (600m)

  • U-BAHN/SUBWAY: :  U3,U6 am MARIENPLATZ (350m)

  • NACHT/NIGHT :  N16,N27,N40 N41,N45 am SENDLINGER TOR (600m)

  • S-BAHN :  S1-S8 am MARIENPLATZ (350m)

  • TRAM :  16,17,18,27,28 am SENDLINGER TOR (600m)

  • TRAM. :  20,21,22 am KARLSPLATZ (Stachus) (600m)

  • 飛行機で

    FLUGHAFEN AUGSBURG 85km / 52.82 マイル

  • 飛行機で

    FLUGHAFEN SALZBURG 135km / 83.89 マイル

  • 飛行機で

    MUNICH FJS AIRPORT 38km / 23.61 マイル

  • 車で

    RAMERSDORF 7km / 4.35 マイル

  • 車で

    SCHWABING 5km / 3.11 マイル

  • 車で

    SENDLING 7km / 4.35 マイル

  • 電車で

    HAUPTBAHNHOF 0.8km / 0.5 マイル

  • 電車で

    OSTBAHNHOF 2km / 1.24 マイル

GPS:48.13714, 11.571127

当ホテルの客室

禁煙のメルキュール ホテル、ミュンヘン アルトシュタットは、シングルベッドまたはダブルベッド2台およびシングルベッド2台を備えたスタンダードルームを提供しています。快適なお部屋にダブルベッドまたはクイーンサイズのベッド。スーペリアスイートからの眺めを楽しみください フラウエン教会を一望できます。全80室に、エアコンと無料のWi-Fiを完備しています。親御様と同室に宿泊される4歳以下のお子様の宿泊は無料です。リクエストに応じてベビーベッドをご用意します。1泊13EURの追加料金にてペットをご同伴いただけます。

スタンダード客室、ツインベッド

  • 最大人数: 2
  • 面積: 最小 20 / 215 sq ft
  • ビュー: 街側 *

* ホテルの空室状況に応じる

  • 客室内Wi-Fi
  • 高速インターネット
  • 客室内ミネラルウォーター無料提供
  • コーヒー、紅茶、ポット
  • バスルームアメニティ(...)

スタンダード客室、ダブルベッド 1 台

  • 最大人数: 2
  • 面積: 最小 18 / 194 sq ft
  • ビュー: 街側 *

* ホテルの空室状況に応じる

  • 客室内Wi-Fi
  • 高速インターネット
  • 客室内ミネラルウォーター無料提供
  • コーヒー、紅茶、ポット
  • バスルームアメニティ(...)

スタンダードルーム、ダブルベッド1台、1階

  • 最大人数: 2
  • 面積: 最小 17 / 183 sq ft
  • ビュー: 街側 *

* ホテルの空室状況に応じる

  • 客室内Wi-Fi
  • 高速インターネット
  • 客室内ミネラルウォーター無料提供
  • コーヒー、紅茶、ポット
  • バスルームアメニティ(...)

スタンダード客室、シングルベッド 1 台

  • 最大人数: 1
  • 面積: 最小 15 / 161 sq ft
  • ビュー: 街側 *

* ホテルの空室状況に応じる

  • 客室内Wi-Fi
  • 高速インターネット
  • 客室内ミネラルウォーター無料提供
  • コーヒー、紅茶、ポット
  • バスルームアメニティ(...)
客室

お客さまの口コミ
メルキュールホテルミュンヘンアルトシュタット

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ 4.5/5

861 件のレビュー

tripadvisor

トリップアドバイザーの評価 4.0/5

1,712 件のレビュー

2020 トリップアドバイザーのエクセレンス認証
2020エクセレンス認証

Top!

トリップアドバイザーの評価 5.0/5

emieur Solo travel - 21/10/2020 トリップアドバイザー認証口コミ

Top! I know why I always prefer Accor! I can expect a certain standard and I am almost never dissappointed! I highly recommand this hotel! The rooms are nice and cklean, the Staff really nice and accommodating!

Dear guest, Thank you for staying at Mercure Hotel Munich Alstadt and for sharing your fantastic comment on your recent visit to our hotel. I am delighted to learn how much you enjoyed your stay. I am looking forward to the pleasure of welcoming you again soon. Best regards Nonthiya BUAUBOL -Front Office-

More than 3star hotel

トリップアドバイザーの評価 5.0/5

lora2626794 15/09/2020 トリップアドバイザー認証口コミ

Great location in the center of the old town, excellent breakfast with fresh orange juice and salmon .Comfortable bed and pillows. Nice service . Protecting of Covid -19 on a higher level It’s just earth for this money.

Dear guest, Wow!! Thank you so much for this amazing review. It is our first priority that our guests feel comfortable and welcome. The colleagues in breakfast, housekeeping and reception do their best every day to make the stay of our guests as pleasant as possible. We hope to welcome you back soon. Nonthiya BUAUBOL -Front Office-

Great Hotel. I would recommend this Hotel to everyone.

トリップアドバイザーの評価 5.0/5

frajhns Couples - 13/08/2020 トリップアドバイザー認証口コミ

My wife and I stayed 4 nights and we had a great room. The first Hotel that I have ever stayed in that had a ice cold mini bar. The employees were very friendly and courteous. Rooms were clean and the bed was comfortable.

Dear guest, Wow!! Thank you so much for this amazing review. It is our first priority that our guests feel comfortable and welcome. I am delighted to learn how much you enjoyed your stay. We are looking forward to the pleasure of welcoming you again soon. Nonthiya BUAUBOL -Front Office-

A fairly good hotel in central Munich

トリップアドバイザーの評価 4.0/5

Giampluzzi Solo travel - 23/07/2020 トリップアドバイザー認証口コミ

Nice and competent staff, good welcome. Rooms are modest, but good enough for a 3 stars hotel. Breakfast was ok, but quite uncomfortable due to Covid emergency. All in all a good choice for a short stay.

Dear guest, Thank you for the positive and constructive feedback. I am very pleased that you enjoyed your stay with us even with some legal safety requirements. We are looking forward to the pleasure of welcoming you again soon. Nonthiya BUAUBOL -Front Office-

Hotel Mercure Munich Altstadt

トリップアドバイザーの評価 5.0/5

gordanatzgc7874 Business - 27/02/2020 トリップアドバイザー認証口コミ

he hotel is in a great location. I took the room downstairs, which was modernly decorated, very clean and quiet. The staff is very friendly, the breakfast is excellent and very varied, and the mini bar is free of charge daily. The hotel has no additional facilities, but everything is compensated for by the excellent location in the city center. We also managed to park our car in the small parking garage below the hotel. Great choice, we will definitely be back again!

Dear guest, Thank you so much for this wonderful review. It is our first priority that our guests feel comfortable and welcome. I am delighted to learn how much you enjoyed your stay. We are looking forward to the pleasure of welcoming you again soon. Nonthiya BUAUBOL -Front Office-

Good hotel

トリップアドバイザーの評価 4.0/5

sammantoufe Business - 20/02/2020 トリップアドバイザー認証口コミ

The only problem was 2 clients accidently coming into my room at night as u was sleeping. Apparently it was a check-in mishap. Was quite freaky so i couldn't sleep well that evening because of this...

My stay at the Mercure Munich Alstadt

トリップアドバイザーの評価 3.0/5

Global61805607062 01/02/2020 トリップアドバイザー認証口コミ

I complained about the shower in the bathroom which was not working properly. The water temperature was hot then cold, hot, cold, hot, cold,... and taking a shower is impossible. The reception was not helpful at all and insisted that nothing can be done until tomorrow but no action was taken the next day. My booking was for two rooms (4 adults) and I asked for a late checkout at 1pm instead of 12 noon. On checking out, I was told in a rudely by the receptionist that I did not ask for late check out for 2 rooms. This may be a small misunderstanding but she made it sound like I have caused a big inconvenience. I will not stay in the hotel again in my next trip to Munich and do not recommend it to my colleagues.

Dear Global61805607062, many thanks for your review. We used the time during COVID and cleaned the whole water lines in the hotel. The low water pressure is now solved. We are very sorry about the behave of the front desk staff, will make sure that I will speak to my colleagues. Hope you had a safe journey. Best regards, Matthias FISCHER -General Manager-

in the heart of munich

トリップアドバイザーの評価 4.0/5

rfleaca Family - 17/01/2020 トリップアドバイザー認証口コミ

Great location, amazing for the price, very nice staff, breakfast very good and various, nice ambiance. Free minibar :) The only negative is that the bathroom is a little "tired", the bathtub (used for shower) did not drain properly, she shower hose itself have some leakage, so half of the water you use to wash yourself is lost. Overall, It is a worth to stay hotel

Dear guest, Thank you so much for this great review. It is our first priority that our guests feel comfortable and welcome. We will gladly take your criticism regarding the bathrooms seriously and will check it. We are looking forward to the pleasure of welcoming you again soon. Nonthiya BUAUBOL -Front Office-

Home away from home

トリップアドバイザーの評価 5.0/5

eileenyap123 Couples - 07/01/2020 トリップアドバイザー認証口コミ

Very good location to old town. I can walk to everywhere. The breakfast is amazing and the staff are very nice and helpful. I recommend this hotel to everyone whose top priority is location and convenient

Dear eileenyap123, Thank you so much for your great feedback and staying with us. We are happy to read that the location of our hotel, the facilities and the service provided by our team met your expectations and needs. We are looking forward to welcome you again in Munich. Best regards Nonthiya BUAUBOL -Front Office-

Great location, great staff, great stay.

トリップアドバイザーの評価 5.0/5

Sharon H M Solo travel - 23/12/2019 トリップアドバイザー認証口コミ

The location can't be beat since it's in Old Town and you can be in the Marienplatz and other locations in minutes. For farther distances, U and S systems are in the Marienplatz and easily taken. I was there for 9 nights and did not rent a car because I knew I wouldn't need one. I took one day trip to Salzburg by walking to the main train station and taking the train. The cleaning staff was particularly conscientious about keeping the room clean and in tip top shape so it was a pleasure returning to the room after a long day of shopping and sightseeing. A small refrigerator was in the room and they left some complimentary water and coke each day, which was a lifesaver. The office staff was wonderfully friendly and very helpful about getting me where I wanted to go. December was a great time to visit Munich and be able to go to the Christmas markets. Breakfast was included and the breakfast buffet was quite large and had something for everyone. If you needed to depart the hotel before breakfast began, they even offered to pack you a lunch. I am a 65 year old female and chose to go alone on this trip so that I could see what I wanted to see. This was the perfect choice of hotel for my solo trip but would also be a great place for business travelers or a family. I will definitely be staying here again!

Dear Sharon H M, Thank you so much for your great feedback and staying with us. We really appreciate your comments and will forward your review to our staff as well. Great to hear that you enjoyed your stay with us and that you experienced our friendly staff and great service throughout your stay. It is our first priority that our guests feel comfortable and welcome. We are looking forward to welcome you again in Munich. Best regards Nonthiya BUAUBOL -Front Office-

Nice but very small hotel in the centre of Munich

トリップアドバイザーの評価 4.0/5

737heatherk Couples - 09/12/2019 トリップアドバイザー認証口コミ

Our woo. Had a separate sleeping nook, which barely fit a queen bed. This is not unusual in Europe, it was very clean and the breakfast was excellent, as was the free mini bar. We had to inch sideways to get into bed!

Dear guest, Thank you so much for your very positive feedback. We are very glad that you enjoyed to staying with us. We hope to welcome you back soon. Nonthiya BUAUBOL -Front Office-

Convenient location

トリップアドバイザーの評価 5.0/5

tracywale2019 Couples - 18/11/2019 トリップアドバイザー認証口コミ

Hotel was in a convenient location to Marienplatz's tourist area...Hotel room had very good heating requirements, but would have liked larger bath towels. Excellent Reception & Breakfast service...Would highly recommend this Hotel for a vacation in Munich.

Dear guest, Thank you so much for this wonderful review. It is our first priority that our guests feel comfortable and welcome. I am delighted to learn how much you enjoyed your stay. We are looking forward to the pleasure of welcoming you again soon. Nonthiya BUAUBOL -Front Office-

Nice location, kind service

トリップアドバイザーの評価 5.0/5

Jean-Bernard T Couples - 06/11/2019 トリップアドバイザー認証口コミ

Since our son lives in Munich, we visit the city at least 2 times a year. And every time we return to the Mercure because its nice location (very close to the cultural center and the shops) and the very good service (best breakfast in the city).

Dear Jean-Bernard T, Thank you so much for your feedback and staying with us. We are very pleased that we can convince you anew every time. We are looking forward to welcome you again in Munich. Best regards Nonthiya BUAUBOL -Front Office-

Excellent location but fails in room servicing

トリップアドバイザーの評価 3.0/5

Raymond S Business - 21/10/2019 トリップアドバイザー認証口コミ

Excellent location and fantastic breakfast. Only problem is the replenishment of bathroom necessities such as shower gel. Both shower gel units were empty and never replenished during my stay! Luckily I had a spare shower gel sachet.

Perfect location for exploring Munich

トリップアドバイザーの評価 5.0/5

Therese S Friends getaway - 16/10/2019 トリップアドバイザー認証口コミ

Really enjoyed our 4 night stay at the Mercure. You can get there easily from the airport on the S Bahn. Remember, most US credit cards do not work in the ticket machines, it's a 12 EUR ride, have cash ready. 4 min walk from Marienplatz to hotel. Rooms are an OK size for Europe, a bit dated, but comfortable. Very quiet at night. Free drinks, incl beer, in minibar ;-) Breakfast is absolutely amazing, smoked salmon, fresh bread, müesli, yogurt, a giant machine that produces freshly pressed orange juice. They even packed us a box-breakfast to go when we had to leave before 6:30AM on our last last. Hope to be back.

Dear guest, Wow!! Thank you so much for this amazing review. It is our first priority that our guests feel comfortable and welcome. The colleagues in breakfast, housekeeping and reception do their best every day to make the stay of our guests as pleasant as possible. I am so glad that we were able to prepare such a nice and relaxed stay for you. We hope to welcome you back soon. Nonthiya BUAUBOL -Front Office-

Two Day Stopover in Munich

トリップアドバイザーの評価 4.0/5

TheTurners_16 Couples - 06/10/2019 トリップアドバイザー認証口コミ

This hotel was in a great location, everything is in easy walking distance but in a quiet area. 30 minute train ride direct from Airport, 5 minute walk to hotel from station. Staff were very friendly and attentive and were helpful with directions and recommendations. We had the comfort room which was clean and spacious on the top floor. The breakfast was very good with lots of choices, even fresh squeezed orange juice which was a nice touch. Breakfast Staff are very friendly and efficient. There is also a free minibar with water, soft drink and beer and the bowl of apples on the front desk was appreciated. I noticed in one of the other reviews that the people talked about not getting breakfast with an early checkout but I saw a sign in the lift that offered a packed breakfast in the case of an early check out, so best to check that out at reception. I highly recommend this hotel.

Dear TheTurners_16, Thank you so much for your great feedback and staying with us. As it is our aim to give our guests the best possible start to the day, we attach great importance to a breakfast that is fresh, varied and of high quality. Great even if this is appreciated. It is our first priority that our guests feel comfortable and welcome. We are looking forward to welcome you again in Munich. Best regards Nonthiya BUAUBOL -Front Office-

Excellent

トリップアドバイザーの評価 5.0/5

FaymieLi Solo travel - 05/10/2019 トリップアドバイザー認証口コミ

Despite the room was small, free mini bar drinks and breakfast sang loud. Breakfast was the best I had for my entire trip this year, many options to choose from and nice food. Staff were very helpful. Location was great with walking distance to the old town and shopping street.

Dear guest, Thank you very much for the excellent rating and the great remarks on the breakfast and the staff. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. We are looking forward to welcome you again in Munich. Best regards Nonthiya BUAUBOL -Front Office-

Oktoberfest trip

トリップアドバイザーの評価 5.0/5

George H Couples - 03/10/2019 トリップアドバイザー認証口コミ

Excellent location, close to shopping and restaurants. Rooms are small but clean. Breakfast is excellent with so many choices. Location was a quick taxi ride to the Oktoberfest. walking distance to underground train.

Dear guest, Thank you so much for this wonderful review. I am delighted to learn how much you enjoyed your stay. We are looking forward to the pleasure of welcoming you again soon. Nonthiya BUAUBOL -Front Office-

Great Stay in Munich

トリップアドバイザーの評価 5.0/5

Robert D Couples - 02/10/2019 トリップアドバイザー認証口コミ

What a great stay in Munich we've just completed. The Mercure Munich Altstadt hotel is in a fantastic location, just a one-block walk from the famous Marianplatz area with its great shopping, restaurants, and history. The hotel is affordable with comfortable and clean rooms, great helpful staff, and a perfect breakfast experience. We'll definitely be back.

Dear guest, Thank you very much for the excellent rating and the great remarks on the breakfast and the staff. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay We hope to see you again in Munich. Best regards Nonthiya BUAUBOL -Front Office-

nice hotel, one staff member needs customer service training

トリップアドバイザーの評価 3.0/5

JudieRT Couples - 27/09/2019 トリップアドバイザー認証口コミ

The service at check-in was Horrible. We had requested a room WITHOUT steps on our reservation, but we given a room that required steps (husband has a medical condition and can't lift suitcases up stairs!). We went back to the front desk and asked nicely to be move and the lady said no, didn't even try to find another room. It is an old hotel, on each floor one side has steps, and the other side does not have have steps, so there should have been one room we could have moved to. The check out lady was very pleasant and apologized for the check in lady. The room was tiny but clean. The breakfast buffet was one of the best on our trip. The location is great for walking around old town.

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