Hôtel Mercure Nantes Centre Passage Pommeraye 4 stars

Customer review rating (ALL Rating) 4.4/5 998 reviews

Hôtel Mercure Nantes Centre Passage Pommeraye - Image 1
Hôtel Mercure Nantes Centre Passage Pommeraye - Image 2
Hôtel Mercure Nantes Centre Passage Pommeraye - Image 3
Hôtel Mercure Nantes Centre Passage Pommeraye - Image 4
2 Rue Boileau, 44000 NANTES, France

Description

Hotel extras

  • In the tranquil pedestrian streets of the city center

  • Breakfast with local produce

  • 10 minutes from the train station and 20 minutes from the airport

  • Direct access: Congress Center / La Beaujoire exhibition center

  • Paid car park 160 yds away (Graslin)

Our accommodation(s)

Hotel location

Hôtel Mercure Nantes Centre Passage Pommeraye

2 Rue Boileau
44000 NANTES
France

GPS:47.214108, -1.560276

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

POMMERAYE

After a day of work or visiting Nantes, relax in our lounges and enjoy a selection of local beers or white wines, including the famous Muscadet!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  998 reviews

TripAdvisor Rating  4.5/5  849 reviews

Certificate of excellence 2023

Shabby, disappointing

Customer review rating 2.0/5

Sophie Solo - Confirmed reviews ALL

I have stayed here several times and the hotel is very tired, shabby. The breakfast is very disappointing- it used to be really lovely. Now its fruit from a tin and cheap butter. The crepes are from a packet. The coffee is undrinkable from a poor quality machine. Pastries horrible. Also I left a mouth guard (cost €400!) in a glass in the bathroom of my room and they threw it in the bin.

Good location, large room and lovely staff

Customer review rating 4.5/5

Alex Couples - Confirmed reviews ALL

Great location, just a few minutes walk from where the Uber dropped us off. Little seating area in lobby area. Room was large, bathroom fine, shower great pressure. Coffee machine in room - yeah. Staff lovely and helpful. All good except the wifi was terrible - absolutely woeful

Horrible bathroom 410

Customer review rating 1.0/5

Anonymous Couples - Confirmed reviews ALL

Dirty toilet, you can see shits building up at the bottom and under the seat. Shower drain not working, it was clogged!

Monsieur, Nous vous remercions d'avoir pris le temps de nous écrire à la suite de votre séjour. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, notamment dans la salle de bain, et nous vous prions d’accepter nos plus sincères excuses. Vos retours sont précieux et nous permettent de nous améliorer et d'offrir une meilleure expérience à nos clients. Soyez assuré que les mesures nécessaires seront mises en œuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour.

Very good location, comfortable, good value

Customer review rating 4.5/5

Stephen L. M. Couples - Confirmed reviews ALL

Well located hotel, close to all attractions. Helpful and friendly staff. Comfortable room (on the small side).

We are pleased to read your comments. We are delighted that you and our staff enjoyed your stay. We are truly sorry for this inconvenience in the bathroom. We will not fail to pass on the information to resolve the malfunction. As for the size of the room, we also have larger privilege rooms. We remain available to meet your needs for your next reservation.

Perfect Location

Customer review rating 4.5/5

Jill C. Families - Confirmed reviews ALL

We had a nice stay with 2 rooms for 2 nights. Rooms were well appointed however it would have been nice to have water bottles provided. When we arrived we were overcharged and ripped off by our taxi driver from the airport. The man at the front desk of the hotel helped us and took our photo of the license plate to report the driver to the proper authorities.

Dear guest, thank for this good review. See you next time.

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Other web-users rate our hotel

  • 399 reviews 9.2/10 Location
  • 539 reviews 6.7/10 Room
  • 514 reviews 8.9/10 Service
  • 9 reviews 6.9/10 WiFi
  • 223 reviews 8/10 Breakfast
  • 199 reviews 8.8/10 Vibe
  • 155 reviews 7.4/10 Amenities
  • 136 reviews 5.7/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.