ibis Thane

Customer review rating (ALL Rating) 4.1/5 658 reviews

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Description

Hotel extras

  • Close proximity to Wagle Estate

  • 5 minute drive from Viviana Mall

  • State-of-the-art meeting rooms

  • Access to OTT channels

  • Mini Library

Our accommodation(s)

Hotel location

ibis Thane

Plot - 02 Pokhran Road No 1, Thane West, .
400606 MUMBAI
India

GPS:19.2080131027, 72.9640476544

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SPICE IT

Our Spice It restaurant and bar, offers you a unique opportunity to explore Indian, Oriental and European spices - Create your own combination and watch our chefs prepare it in front of you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  658 reviews

Yes well located and it was good stay

Customer review rating 4.0/5

Ashish Business - Confirmed reviews ALL

Overall It was a good stay and I liked the place. If can be worked out on price a little ..it will be more worth.

Dear Ashish, We appreciate your comments regarding your stay at the ibis Thane and we are delighted to know that our location served your purpose and that we could provide you with a good stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, With Regards, Priyanka Pandey Operations Manager

stay was good

Customer review rating 2.0/5

S. S. Business - Confirmed reviews ALL

issue is your location not updated in google the cab driver took us to some church according to the map & the phone number mentioned on the booking, no one was picking both numbers. WIFI issue was there

Dear S. S., Thank you for taking the time to tell us about your experience at the ibis Thane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vinayak Shetty Director Guest Service

Rooms are very small, breakfast options were less, Restaurants is overpriced, No individual iron board and box in the room.

Customer review rating 1.5/5

Nick Business - Confirmed reviews ALL

As above

Dear Krishnannairvasanthak A., Thank you for taking the time to tell us about your experience at the ibis Thane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide A. superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vinayak Shetty Director Guest Service

Good Location

Customer review rating 4.5/5

Suresh N. Business - Confirmed reviews ALL

Rooms are little small but Clean

Hi Suresh, We very much appreciate your comments regarding your stay at the hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vinayak Shetty Director Guest Service

Well located

Customer review rating 4.0/5

N G. Business - Confirmed reviews ALL

Good food; good staff; clean and lively environment.

Dear Nishtha G., We very much appreciate your comments regarding your stay at the ibis Thane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vinayak Shetty Director Guest Service

Other web-users rate our hotel

  • 226 reviews 9.6/10 Location
  • 535 reviews 6.5/10 Room
  • 1,286 reviews 8.9/10 Service
  • 23 reviews 7.1/10 WiFi
  • 802 reviews 8.5/10 Food
  • 249 reviews 9.7/10 Vibe
  • 244 reviews 8.1/10 Cleanliness
  • 217 reviews 1.9/10 Comfort

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