ibis Styles Nairobi Westlands Hotel 3 stars

Customer review rating 4.2/5 2,312 reviews

ALLSAFE approved hotel

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ibis Styles Nairobi Westlands
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+ 19 Services

Hotel extras

  • Centrally located in Nairobi

  • Safe Hotels Premium Certified, international health and safety standards

  • Free Wi-Fi that is fast and unlimited

  • A happy team that is always ready to welcome you

  • Modern, clean, comfortable and trendy spaces to sleep, dine and work at affordable prices

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 10h00

Check out up to 10h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • JOMO KENYATTAPaying
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
Leisure and activities
  • Pool (nearby)Paying
  • Fitness centre
  • Massage (nearby)Paying
Catering
  • BreakfastPaying
  • 3 Restaurant(s)
  • 1 Bar(s)
Business services
  • 7 Meeting room(s)
  • Business centre
  • Copy/print service availablePaying

Hotel location

ibis Styles Nairobi Westlands

Rhapta Road
Po Box 14746
00800 nairobi
kenya

Tel: ++254205147500

Check-in from 10h00

Check out up to 10h00

  • MATATU :  Waiyaki Way WESTLANDS

  • By plane

    JOMO KENYATTA At 21km / 13 miles - Shuttle paying

  • By train

    NAIROBI At 5km / 3 miles

GPS :-1.265591, 36.798513

Our accommodation(s)

14 m² / 150 sq.ft. Double room with a Queen-size Hypnos bed, en-suite bathroom, thermostatic Power Shower, Comfort Cooling, free WIFI, hairdryer, in-room safe, 42' Satellite TV, telephone, universal plug, USB charging ports, table and comfy chair. 16 m² / 172 sq.ft.Twin room with 2 single-size Hypnos beds, ensuite bathroom, thermostatic Power Shower, Comfort Cooling, free WIFI, hairdryer, in-room safe, 42' Satellite TV, telephone, universal plug, USB charging ports, table and comfy chair.

Standard room with 2 single beds

  • Max. number of persons: 2
  • Area: From 14 / 151 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Direct dial telephone

Standard room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 14 / 151 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Direct dial telephone

Standard room with one single bed and one double bed

  • Max. number of persons: 3
  • Area: From 15 / 161 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Direct dial telephone

Standard room with 3 single beds

  • Max. number of persons: 3
  • Area: From 17 / 183 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Direct dial telephone

Trendy room with one double bed

  • Max. number of persons: 2
  • Area: From 15 / 161 sq ft
  • Views: City View *

* Subject to availability

Trendy room with two single beds

  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft

Trendy room with one double bed and one single bed

  • Max. number of persons: 3
  • Area: From 21 / 226 sq ft

Trendy room with one double bed and a fully furnished living room

  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
Rooms

Our restaurants and bars

Kilele Nyama

Type of cuisine: Barbecue

Nairobi's most Stylish and trendiest Roast House serving the best cuts at affordable prices.

UTAMU RESTAURANT

Type of cuisine: International

Located on the ground floor Utamu Restaurant offers a wide selection of continental cuisine. We pride ourselves in excellent customer service and freshly prepared food. The restaurant has 2 outside terraces with seating and patio heaters.

Lunch

06:30 - 10:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

11:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GRAB & GO TAKE AWAY BAR

Type of cuisine: Cafe

Grab and Go Take Away Bar offers freshly baked pastries, sandwiches, salads, paninis and a wide range of drinks to dine in or take away. Tray services available to your room.

Lunch

06:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TUSKER LITE SKY BAR

Non contractual photo

A classic sports bar designed for watching the latest game and enjoying sporting events. Daily theme nights include quiz nights, game nights, comedy nights and music by our resident DJ. Happy hours available daily from 17:30 to 19.30 hrs.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 185

  • Maximum capacity: 182 people

  • Maximum banquet capacity: 64 people

Find out more

Our guest reviews for
ibis Styles Nairobi Westlands

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,312 reviews

tripadvisor

TripAdvisor Rating 4.0/5

688 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Average

Customer review rating 3.5/5

Anonymous Couples - 07/04/2021 Confirmed reviews ALL

I was overcharged the first time. They didn't even know I was a member of the loyalty program despite making my booking using the member's rate.

Dear Xavier, We very much appreciate your comments regarding your stay at ibis Styles Nairobi Westlands. It is always a pleasure to receive feedback. Our Front Office team leader is in receipt of your feedback for re- training with the team. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you again soon. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Amazing Stay

Customer review rating 5.0/5

Sawyer M. Friends - 05/04/2021 Confirmed reviews ALL

Hey Guys, Everyone needs a staycation at Ibis. I could write a book but i'll be brief. Its indeed a home away from home. Sad it was a short weekend but i'm looking forward to getting invited again. I loved the rooms, the food and the fact that room service is free. Maybe next time i can get a bigger room with slippers and bathrobe. Loved loved the experience. Thank you Ibis totally recommendable

Dear Sawyer, it was indeed a pleasure to welcome you to ibis Styles Nairobi Westlands. We look forward to welcoming you again, we'll have something special for you when you visit next. Karibu tena. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Good stay

Customer review rating 5.0/5

Khalid A. Couples - 03/04/2021 Confirmed reviews ALL

Best Hotel.. I really enjoyed the stay...Coming back soon again

Dear Khalid, We very much appreciate your comments regarding your stay at ibis Styles Nairobi Westlands. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magical journey with us. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Good stay

Customer review rating 5.0/5

Lungisani S. Solo - 30/03/2021 Confirmed reviews ALL

Well organised

Dear Lungisani, We very much appreciate your comments regarding your stay at ibis Styles Nairobi Westlands. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magical journey with us. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Good stay

Customer review rating 3.5/5

Steve Couples - 30/03/2021 Confirmed reviews ALL

Price friendly but small rooms and didnt like the upper restaurant

Dear Stephen, We very much appreciate your comments regarding your stay at ibis Styles Nairobi Westlands. It is always a pleasure to receive feedback. I will share your comments with our team. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you again. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Great Stay

Customer review rating 5.0/5

Joseph W. Couples - 29/03/2021 Confirmed reviews ALL

Awesome place. Clean great food, great support

Dear Joseph, We very much appreciate your comments regarding your stay at ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Hight Standards Maintained

Customer review rating 4.5/5

M. C. Solo - 28/03/2021 Confirmed reviews ALL

When making reservations for accommodation, my first stop is always an Ibis Styles Hotel. Definitely I do price and value comparisons at other hotels but find myself coming back to an Ibis Styles. As a repeat guest, it's comforting to know that my expectations of service and a comfortable stay be will be met .

Dear Collins, We very much appreciate your comments regarding your stay at ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Very perfect And Excellently lovely to stay

Customer review rating 5.0/5

Ambrose O. D. Solo - 25/03/2021 Confirmed reviews ALL

Its a Wow experience that's why I love coming back to Ibis

Dear Ambrose, We very much appreciate your comments regarding your stay at ibis Styles Nairobi Westlands. It is always a pleasure to welcome you and we look forward to more opportunities to make you feel welcome. Karibu tena. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Good stay

Customer review rating 5.0/5

John Couples - 21/03/2021 Confirmed reviews ALL

My stay cation was simply the best, served by professional staff who are very kind to everyone

Dear John, We very much appreciate your comments regarding your stay at ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…
Customer review rating 2.5/5

Greenbacks Friends - 21/03/2021 Confirmed reviews ALL

The booking process was slow,had to wait for a long period of time.The water in the rooms should be in plenty.

Dear Godwin, Thank you for taking the time to tell us about your experience at the ibis Styles Nairobi Westlands. I am sorry that your experience did not meet expectations; please allow me to express my sincerest apologies. At ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate steps to address the concerns raised regarding the booking process to future occurrence. We appreciate your sharing your feedback and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Comfy and beautiful

Customer review rating 4.0/5

Nigel M. N. Business - 21/03/2021 Confirmed reviews ALL

It wasn't my first time, I usually stay there almost every 7 weeks. It's a beautiful comfy hotel with dedicated staff, and it is well-located. The ambiance in the rooms, and the fabric of bedding is super; you can sleep till kingdom come. My only issue is there's always a group of hippy and rowdy youngsters around the lobby as they wait for the lift to get to the bar at the rooftop, especially on Fridays. I wish you could devise another access to the bar for them that doesn't involve them coming by the hotel lobby, as they can be a turnoff for guests trying to checkin or lounging by the TV area. Overall though, it's a nice hotel. Also, get a swimming pool. It will be a game changer.

Dear Nigel, We very much appreciate your comments regarding your stay at ibis Styles Nairobi Westlands. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magical journey with us. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Good location

Customer review rating 4.0/5

Kc Business - 20/03/2021 Confirmed reviews ALL

Good location if you want to stay in Westland. Very clean and suitable for business stay if budget is a consideration. The roof top restaurant is nice for a relaxation drink at the end of a tiring day.

Dear Kok, We very much appreciate your comments regarding your stay at ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Well licatwd

Customer review rating 3.5/5

Abdirahman I. Business - 18/03/2021 Confirmed reviews ALL

Overall it was great. Neat, elegant, clean, comfort quiet, secure etc. Food wasn't exciting thoough. Fresh fruits not so fresh . Plus all fruit juices were processed and packed fruits. Not fresh

Dear Abdirahman, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. It is always a pleasure to receive feedback. I will share your comments with our team, this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you again. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Well located, great facilities and amenities

Customer review rating 3.5/5

Janes Business - 17/03/2021 Confirmed reviews ALL

Good. Was rather disappointed when I skied to interchange breakfast for lunch with top up but reception declined. Also not nice to request for payment in dollars yet no change is available. Otherwise all ok.

Dear James, We very much appreciate your comments regarding your stay at ibis Styles Nairobi Westlands. It is always a pleasure to receive feedback. It serves as a tool to improve our guests experience. I understand your disappointment when breakfast could not be switched with lunch, this is because our room rates are packaged on bed and breakfast or room only. We have provided the option to take a room only rate if one is not interested in breakfast. Other meals are charged directly from the menu. Where possible we execute guest's request, however, in this case, lunch is accounted for differently hence why we are not able to switch breakfast for lunch. Thank you again for sharing your experience, we hope to welcome you again soon. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Perfect Stay

Customer review rating 5.0/5

Sylvia Couples - 17/03/2021 Confirmed reviews ALL

I loved that everything was done exactly how I wanted it, considering I was surprising my partner , YOU OUTDID YOURSELVES

Dear Sylvia, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. Happy to hear that the surprise went perfectly as planned. We look forward to hosting you in future. Thank you again for sharing your experience. Sincerely, Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Excellent

Customer review rating 4.0/5

K. Solo - 10/03/2021 Confirmed reviews ALL

Your staff are friendly, welcoming and lovely

Dear Benson, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Good stay

Customer review rating 5.0/5

Victor S. Couples - 09/03/2021 Confirmed reviews ALL

Actually the receptionists were at the top of their game; very patient and willing to answer. The rooms were well organized and the ambiance was satisfactory.

Dear Victur, We very much appreciate your comments regarding your stay at ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Fair Price

TripAdvisor rating 4.0/5

houseofishara 11/11/2020 TripAdvisor review

Remember to pack your own amenity pack some essential items can cost you ! If solo avoid the rooms with adjoining doors. Had my 'neighbors' woke me up at 2:00am after such a long work day. Breakfast was ok My late check out was not communicated....Housekeeper doing her job woke me up again :(

Dear Tripadvisor member, my team and I are very grateful to have received your constructive feedback and kind review of your recent stay at ibis Styles Westlands. I will work with my teams and leaders and use your kind comments to retrain in order that we can grow stronger in our future customer services. Thank you for sharing, my sincere apologies that we did not provide you with a perfect stay. Hoping to welcome you back soon where we can assure you of the changes.

Excellent spot to Stay in Nairobi

TripAdvisor rating 5.0/5

Letravels20 10/02/2020 TripAdvisor review

I would highly recommend Ibis Style Westlands, especially for solo travellers. It is located in a good part of town where I felt safe walking around during the day. Centrally located near a couple of malls. Service was great, clean modern rooms and good food. No complaints at all, would stay here again

Thank you for taking the time to review and recommend to our future guests ibis Styles Westlands. I am delighted that my team provided you with such an excellent and memorable stay. I am pleased to note that the hotels location was to your expectations, and that you found the food and beverage offerings we have at ibis Styles to your enjoyment. My team and I look forward to making you feel welcome again within Accor Hotels for your next stay.

What luxury

TripAdvisor rating 5.0/5

richardh7208 05/02/2020 TripAdvisor review

I stayed at Ibis Styles and was pleasantly surprised at the high standard of the accommodation. It was a bit like 5 star and I enjoyed the stay. My room was extremely welcoming. The food was yummy. The front desk service was very friendly and shuttle to airport was on time. Would recommend anyone to stay.

Thank you so much Richard for sharing your kind recommendations and review of ibis Styles Westlands, I am very pleased to read that our rockstar team provided you with a luxurious stay experience. We trying appreciate receiving your comments, I have shared your feedback with my team, as this will keep them highly motivated as we look forward to welcoming our next guests. Hoping to welcome you in the future to Accor Hotels.

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