ibis Styles Nairobi Westlands 3 stars

Customer review rating (ALL Rating) 4.3/5 726 reviews

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Description

Hotel extras

  • Centrally located in Nairobi

  • Safe Hotels Premium Certified, international health and safety standards

  • Free Wi-Fi that is fast and unlimited

  • A happy team that is always ready to welcome you

  • Modern, clean, comfortable and trendy spaces to sleep, dine and work at affordable prices

Our accommodation(s)

Hotel location

ibis Styles Nairobi Westlands

Rhapta Road, Po Box 14746
00800 NAIROBI
Kenya

GPS:-1.265591, 36.798513

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  726 reviews

TripAdvisor Rating  4.5/5  1,606 reviews

Certificate of excellence 2023

Nice stay

TripAdvisor rating 5.0/5

Crispin M TripAdvisor review

Best place in Westlands to be!rooms are small but service is top notch.5 star experience keeps me coming back!came to the rooftop to watch a game and was with the help of faith K ..decided to try out other services and true to it the service was amazing.

Dear 604crispinm, Thank you very much for sharing this great review of your recent stay at ibis Styles Westlands. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. On the other hand we would like to thank you for your kind words towards our staff, especially regarding the reception. As all of them work very hard, striving to surpass guest expectations, we will definitely pass on your satisfaction with their services. They will surely celebrate that you wrote that they were very nice and most helpful. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind Regards, Front office manager, Faith Misigoh.

Nice stay

TripAdvisor rating 5.0/5

Jairus o TripAdvisor review

Lovely stay.ibis is stylish and modern gives the vibe .I really enjoyed my stay here!thanks to the amazing hostess at the restaurant,the always smiling faith k at the reception and kevin at the reception offered exemptional service.will definitely be back!

Dear jairuso2024, Thank you very much for sharing this great review of your recent stay at ibis Styles Westlands. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. On the other hand we would like to thank you for your kind words towards our staff, especially regarding the reception. As all of them work very hard, striving to surpass guest expectations, we will definitely pass on your satisfaction with their services. They will surely celebrate that you wrote that they were very nice and most helpful. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind Regards, Front office manager, Faith Misigoh.

nice stay

TripAdvisor rating 5.0/5

Erasto C TripAdvisor review

lovely stay at ibis styles. always a pleasure! nice service at utamu restaurant for the breakfast.. the food was amazing. lovely reception with warm pple, both faiths were amazing,faith k helped me so much with my flight details though I thought was a bother but went the extra mile. really appreciate it.

Dear 614erastoc, Thank you very much for sharing this great review of your recent stay at ibis Styles Westlands. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. On the other hand we would like to thank you for your kind words towards our staff, especially regarding the reception. As all of them work very hard, striving to surpass guest expectations, we will definitely pass on your satisfaction with their services. They will surely celebrate that you wrote that they were very nice and most helpful. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind Regards, Front office manager, Faith Misigoh.

Good experience

TripAdvisor rating 5.0/5

P4375NLmikeo TripAdvisor review

I had a lovely time at Ibis .the ambience was amazing.Amazing service and very much thanks to Faith Kwamboka for the warm welcome and ensuring my stay at ibis was pleasant ,from making reservations,to checking me in ,to answering the phone calls ..really made me feel at home. Till next time ibis.

Dear P4375NLmikeo, Thank you very much for sharing this great review of your recent stay at ibis Styles Westlands. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. On the other hand we would like to thank you for your kind words towards our staff, especially regarding the reception. As all of them work very hard, striving to surpass guest expectations, we will definitely pass on your satisfaction with their services. They will surely celebrate that you wrote that they were very nice and most helpful. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind Regards, Front office manager, Faith Misigoh.

Good services from great stuff goes by the name Kevin

TripAdvisor rating 5.0/5

amani i TripAdvisor review

Wonderful place to spend your time, whether it be vacation, business trip or family trip. High level of good customer care and service. Nice food and drinks. Surely you won’t regret spending your time in Nairobi. Looking forward to visit this place one more time. Cheers

Dear 802amanii, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. On the other hand we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind regards, Front office manager, Faith Misigoh.

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Other web-users rate our hotel

  • 345 reviews 9.4/10 Location
  • 851 reviews 6.7/10 Room
  • 1,567 reviews 9.4/10 Service
  • 26 reviews 7.7/10 WiFi
  • 397 reviews 3.2/10 Comfort
  • 356 reviews 8.9/10 Cleanliness
  • 277 reviews 8.9/10 Breakfast
  • 263 reviews 9.6/10 Vibe

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