Novotel Melbourne South Wharf

Unter dem zweiten Bett wurde schon länger nicht mehr gesaugt. Sachen wurden einfach auf die Koffer geworfen und nicht wieder zurückgelegt. Das Duschgel blieb über mehrere Tage leer. Insgesamt war die Leistung des House Keeping so semi gut. Das Frühstück war unterdurchschnittlich. Das nächstgelegene Pan Pacific bot sehr viel mehr.

Well this is a fine place to stay if you are attending a conference at the expo centre no doubt, but don't eat at Mr Carpano and don't try ordering room service My dinner at Carpano i ordered the Goats Cheese Ravioli, couldn’t tast any goats cheese and it arrived cold My steak arrive at the same time as my entree and was cold on arrival, the carrots where grossly undercooked and the asparagus was raw. The staff tried their best and were polite I expect better from a Novatel hotel

Zimmer sind gut, Check in sehr freundlich

Check in was easy enough, its a bit annoying to go through 3 escalators just to get to reception though. Room was clean but smaller then I expected, 2 bottles of water are given in the rooms. There is only a tiny fridge that doesn't get very cold so if you are needing to store things then this fridge wont do. The customer service and staff at reception were extremely unfriendly and unwilling to help, I had been booked as a platinum member and asked for late checkout which they charged me $50 for and after that we had discovered that we had been locked out anyway at the normal checkout time and had to spend an hour trying to fix it which wasted our extra time anyway, one staff member did call out a manager to try and fix this and he was ruder then they were. I am not sure that I would return here after our experience.

What a great place to stay. The room was clean, bed was so comfortable and the sheets lovely quality. The bathroom was very clean. Rooms are a little small, but lots of hanging space. The location was perfect, so easy to access Southgate very reasonable cost and recommend.