诺富特艾巴莎酒店 4 星

客户意见评级 (ALL 评级) 4.2/5 1,379 评论

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位于 InsuranceMarket 地铁站对面, Sheikh Zayed Road Barsha 1, POB 450011 迪拜, 阿拉伯联合酋长国

描述

酒店其他优惠

  • 整个酒店都提供免费无线网络

  • InBalance 诺富特水疗中心和室外游泳池

  • 提供前往附近购物中心和海滩的每日免费穿梭巴士接送服务

  • 10 间最先进的会议室

  • 步行即可到达 InsuranceMarket 地铁站

我们的客房

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酒店位置

诺富特艾巴莎酒店

位于 InsuranceMarket 地铁站对面, Sheikh Zayed Road Barsha 1
POB 450011 迪拜
阿拉伯联合酋长国

GPS:25.112416, 55.188687

电话
传真 +971 4 304 9100

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.2/5  1,379 评论

TripAdvisor 评级  4.5/5  4,602 评论

Lovely Christmas lunch

Tripadvisor 评级 5.0/5

Jodie B 经 TripAdvisor 认证的评论

Christmas lunch was good, various options made it hard to decide on what to eat but it was lovely, Harshi and team was prompt with service

Hotel recommendation

Tripadvisor 评级 5.0/5

Mic J 经 TripAdvisor 认证的评论

Good rooms with the most Services , security, waiters not forgetting the cleaners who do the great job in making sure everything is OK in rooms we really appreciate everyone in the hotel it was a pleasure being in your hotel...hopefully we come again next year or soon.cheers guys I highly recommend the hotel

Good front desk but overall lot of room for improvement

Tripadvisor 评级 2.0/5

RajeshC76 经 TripAdvisor 认证的评论

Our experience at Novotel Al Barsha was mixed, with one clear standout and several disappointing aspects. Khusboo at the front desk was an absolute delight and deserves special mention. She was warm, friendly, and genuinely helpful. She provided us with excellent guidance on tourist spots, handled our complaint regarding room size and amenities with empathy, and clearly explained the paid upgrade option—which we chose. The suite we moved into was very spacious and comfortably met our family’s needs. Her attitude and professionalism truly reflected what hospitality should feel like. Unfortunately, beyond the front desk, the experience declined significantly. In-room service was particularly poor. Simple requests such as clearing empty plates took excessively long—about 1.5 hours on the first day and around 45 minutes on the second. This is well below expectations for a hotel of this category. The food & beverage experience at the buffet restaurant was the most disappointing. Staff were generally unfriendly, rarely smiled, and showed little proactive service. There were long queues at the tea and coffee machines, no table service for beverages, and guests were never asked if they would like tea or coffee. Over a six-night stay, the breakfast buffet was largely repetitive, with almost no variation. On one occasion, we requested to speak with the restaurant manager during breakfast and were told he was on leave. The following day, we were informed that he was “busy.” When we asked if he could spare just two minutes, the server casually suggested that we try to find him ourselves while exiting the restaurant. This level of indifference was quite surprising and frankly unacceptable. In summary, Khusboo at the front desk was the sole bright spot in an otherwise underwhelming stay. While the upgraded suite was comfortable, the overall service—especially in-room dining and F&B—needs serious improvement. At present, except for the front desk experience, most other aspects are easily avoidable.

Best

Tripadvisor 评级 5.0/5

anilbhatianilbh 经 TripAdvisor 认证的评论

We visit al barsha novotel 365 for lunch.delicies food helpful staff.specialy HARSHI best service. We will come back again.

Disappointed

Tripadvisor 评级 3.0/5

RGD111 经 TripAdvisor 认证的评论

The staff at Novotel al Barsha are extremely friendly and helpful. Special mention to Trinity at the pool bar for her professionalism and politeness. I have stayed several times at this hotel because of its convenient location. The public areas are very pleasing and clean. However, the bedrooms need refurbished especially the bathroom. The grouting in the tiles in the shower is filthy and no attempt is made to clean it. This is very unhygienic. Additionally, the carpets are dirty and need replaced. Over the years the variety of food in restaurant 365 has diminished , especially evening dinner, with one area which used to provide grilled meat and vegetables now non-operational. Very disappointing. Also, if you enjoy swimming the two pools are really lovely and clean but unfortunately, because of the high buildings receive only partial sun during summer and practically none in winter. All in all I’m afraid the negatives outweigh the positives and I would not recommended this hotel to my friends. Nevertheless I applaud the staff and would give them five stars but not the hotel in general.

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其他网络用户评价我们的酒店

  • 1,344 评论 9.7/10 位置
  • 2,465 评论 7.3/10 房间
  • 4,927 评论 9.3/10 服务
  • 31 评论 9/10 上网
  • 1,466 评论 7.3/10 清洁度
  • 914 评论 8.1/10 早餐
  • 624 评论 6.2/10 舒适度
  • 112 评论 9.7/10 运动休闲

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