The Retreat Palm Dubai - MGallery by Sofitel 5 ดาว

Very nice Service, many thanks to Ahmed and the hole Retreat-Team! A lovely Place to make hollyday! We will be back again ! The Dinner is deliciouse ! And the happy Birthday surprice was really nice. My son enjoyed it! The room is very clean, and was tidy up every day!

Ahmed has read our wishes from our eyes and served us excellently. Many thanks! We'd love to come back. Highly recommended for families. The food selection are excellent and everything is delicious. A hotel for rest and relaxation !!!!!!!

The Retreat - what an absolutely amazing place ! I have just returned from a wonderful 8 day stay at the retreat together with my teenage son. The hotel is absolutely beautiful and it is staffed by very very dedicated and caring kind and friendly personal. Great care is given to detail and one even receives a lovely welcome healthy juice and small welcome gift on arrival after check in . We had a deluxe room with balcony with partial sea view - which was perfect. The room was spacious and well air conditioned - which given the intensity of the heat outside ( the nighttime temperature did not dip below 26 degrees and in the day it went up to 42) was much appreciated - it was good to have a cool space to retreat to ! The room is very tastefully designed with a generous bathroom, comfy beds, desk, ironing board hairdryer etc) The food is excellent & varied and is very healthy and delicious. I am not a vegan but I do really appreciate that they had several vegan dishes for those who are ( in addition to some astonishingly good vegan desserts - which one just had to try ) To my delight there was also to a wide variety of very delicious fish seafood dishes in addition to meat dishes etc and more western style food for those teenagers traveling with parents are less adventurous when it comes to food (!) My son and I had half board so ate twice a day at the restaurant and this was perfect for us . I appreciate the flexibility that we were given to decide on a daily basis if we wanted breakfast and dinner or we wished breakfast and lunch . Thus we could adjust depending on our plans. Great ! The service was simply outstanding from absolutely everyone. When my son had a wound in his ear betaine was swiftly produced and a a member of staff from the wellness center came to ensure that it was properly cleaned and after checked that it was healing well. To the tireless team in housekeeping to Ghizlane and all of her her welcoming colleagues in the restaurant, the upbeat and chatty poolside and beach team & lifeguards to the informative and helpful reception team to the gallant and patient doormen and indeed all those who we did not see often but whose excellence we were able to enjoy - a resounding and heartfelt thank you from us both. If I should critic anything it would be just one thing- and that due to the floats and net used to mark off the hotel's stretch of water - when the tide was low (during my stay in the morning around 7 -9 am ) the water in the hotel's beach/ stretch of sea had a slimy sediment like film on the surface and as such looked dirty and was unpleasant to swim in. When one compared visually with the water in that of the neighboring hotel which did not have such a clumpy barrier whose water looked very inviting - while the sea water at the Retreat the water did not look good at low tide. This was a shame and put me off a doing a swim training before the heat got too intense .

Good experience with Mr Amgad 🥳🥳🥳🥳 We spent a good time I just want to say how impressed I was with the staff at this hotel. From the moment I arrived, they were warm, helpful, and genuinely kind. Every interaction—from the front desk to housekeeping—felt personal and professional. They went out of their way to make sure I was comfortable and had everything I needed. It’s rare to find a team so dedicated and welcoming. Thank you for making my stay so pleasant!

Amazing place , very peaceful, relaxing. Pool and beach is super nice and clean , the drinks and food and the team there are amazing. We met with the manager Amgad who informed us about Accor app for discounts which is super nice. we really enjoyed our day there