Rixos The Palm Hotel & Suites 5 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.8/5 รีวิว 1,904 รายการ

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East Crescent Plot 40, Palm Jumeirah, 18652 ดูไบ สหรัฐอาหรับเอมิเรตส์, 8808 ดูไบ, สหรัฐอาหรับเอมิเรตส์

รายละเอียด

ความพิเศษของโรงแรม

  • สปาและศูนย์ดูแลสุขภาพ

  • ศูนย์ออกกำลังกายที่มีอุปกรณ์ครบครัน

  • Outdoor swimming pools

  • Private Beach

  • กีฬาริมชายหาดและกีฬาทางน้ำ

ที่พักของเรา

สถานที่ตั้งโรงแรม

Rixos The Palm Hotel & Suites

East Crescent Plot 40, Palm Jumeirah, 18652 ดูไบ สหรัฐอาหรับเอมิเรตส์
8808 ดูไบ
สหรัฐอาหรับเอมิเรตส์

พิกัด:25.12174, 55.15351

โทรศัพท์
แฟกซ์ +971 4 368 6697

บริการโรงแรม

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

ในสถานที่
  • สระว่ายน้ำ
  • ที่จอดรถ
  • ร้านอาหาร
  • รถเข็นเข้าถึงได้
  • ฟิตเนสเซ็นเตอร์
  • Wi-Fi
  • เครื่องปรับอากาศ
  • อาหารเช้า
  • บาร์
  • บริการในห้อง

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.8/5  รีวิว 1,904 รายการ

เรทติ้งบน TripAdvisor  4.8/5  รีวิว 11,204 รายการ

So happy to be with Rixos the palm :)

คะแนนจาก Tripadvisor 5.0/5

Indira T รีวิวที่ได้รับการรับรองจาก TripAdvisor

Everything was amazing! Perfect hotel with perfect service! Alina and Karina, thank you very much! ))))))))))))))))

Superb resort

คะแนนจาก Tripadvisor 5.0/5

overmarsirl รีวิวที่ได้รับการรับรองจาก TripAdvisor

Travelled as family of 4 aduts and 3 kids and stayed for 5 nights in early December. Pros: 1. Stayed in the 3 bed apartment and found it to be excellent, loads of space and very comfortable 2. All inclusive package worked out great. Food + drinks are of a very high standard, and the fruit + ice cream stands during the day were a treat 3. Water park tickets + transfer is a great perk to avail of 4. On site restaurants were all excellent, particularly enjoyed the steak restaurant 5. Loads of staff who were all very friendly and did a great job Cons: 1. Nothing really, a bit far out for visiting the various Dubai tourist attractions but you know that in advance

Irem and sport classes

คะแนนจาก Tripadvisor 5.0/5

Barbora K รีวิวที่ได้รับการรับรองจาก TripAdvisor

So beautiful morning lessons of Yoga with Irem. And all other classes in Exclusive Sports Club. Profesional! Thank you!

Dear barborak2026, Thank you very much for sharing your lovely feedback 🌞 We are delighted to hear that you enjoyed the morning yoga sessions with Irem and the classes at our Exclusive Sports Club. Your kind words about the professionalism of our team mean a lot to us, and we will be sure to pass your appreciation on to Irem and the sports team. We truly hope to welcome you back soon for many more energizing and beautiful mornings at Rixos The Palm Hotel & Suites. Warm regards, Guest Relations Team Rixos The Palm Hotel & Suites

Great family hotel

คะแนนจาก Tripadvisor 5.0/5

RAustin10 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Fantastic break especially for families. Couldn't get over how amazing and attentive all the staff were from the minute we arrived. Buffets a little repetitive but very very good . Steak restaurant was fantastic. We had a 4 year old and 6 month old and had no issues at all. Kids club and events were a hit. Outside bodrum bar is a great setting for evening drinks with live music. All drinks are premium and branded. Also coffee is made correctly everywhere in the hotel which I was very pleased about.

Dear RAustin10, Thank you very much for taking the time to share your detailed and positive review of your family stay with us 😊 We are truly delighted to hear that you had a fantastic break and that our team’s attentiveness from the moment of arrival made such a positive impression. It is wonderful to know that the facilities suited your family so well, especially traveling with a 4-year-old and a 6-month-old, and that the Kids Club and events were a real highlight. We appreciate your constructive note regarding the buffet variety and are pleased to hear that the overall quality met your expectations. Your kind comments about the Steak Restaurant, Bodrum Bar atmosphere, live music, premium beverages, and our coffee standards are especially appreciated. Thank you once again for choosing Rixos The Palm Hotel & Suites. We sincerely look forward to welcoming you and your family back for another memorable stay. Warm regards, Guest Relations Team Rixos The Palm Hotel & Suites

Family vacation - relaxing break away

คะแนนจาก Tripadvisor 5.0/5

Itsroshni รีวิวที่ได้รับการรับรองจาก TripAdvisor

We stayed at Rixos The Palm in September as a family of four adults (twins, mum and grandma). Earlier in the year, we had spent a few days at Rixos Bab Al Bahr, which we thoroughly enjoyed. We decided to try the Palm, and like the Bab Al Bahr we were not disappointed, and our stay was truly memorable. We stayed in a family suite, which offered an incredible amount of space and storage, and was ideal for our group. Although our room was not newly renovated, like some of the others, it was still beautifully furnished, comfortable, and well equipped with most of the things we needed to ensure our stay was comfortable. A few special requests were made, e.g. for a wheelchair for our grandma, an extension to some university work etc., which were promptly accommodated for by the wonderful guest relations team (Anel and Tumar). The rooms were well stocked with snacks and drinks in the mini bar, L’Occitaine products, amenity kits, coffee machines, and more. Although the weather was extremely hot, the rooms were well air-conditioned, and there were plenty of shaded or indoor areas around the resort to cool down when needed.  There were activities running throughout the day, with some thoughtfully moved indoors due to the heat, ensuring guests could still participate comfortably. The main pool area was more lively compared to the other pools. This was where the fruit and ice cream stands were, providing refreshments throughout the day until 5pm. We stayed mainly near the Breeze Bar pool, which was much quieter for those who just wanted to relax and read – perfect for the four of us. A special mention to Wilson and his team for being so incredibly attentive around the Breeze Bar Pool (expanded further below). Food-wise, there was a lot of variety from breakfast to dinner with options to choose from two buffet restaurants, Italian and Steakhouse. They even had a vegan/vegetarian menu for those who wanted to place specific orders. We largely stuck to the buffet and Italian restaurants as our group were all vegetarian, and the other speciality restaurants had limited options. However, the hotel no doubt could accommodate any special requests. My brother and I went to the Bodrum restaurant and the team specially made a soya veggie burger despite it not being on the menu, which was incredible! We were quite fortunate that the newly renovated Turquoise restaurant (buffet) opened the first week of our stay, which was less busy than the main buffet restaurant. There was an abundance of choice, including different types of curries, naan, rice, and pickles, which our grandma (Indian) really appreciated. The food in part did get repetitive as the menu did not change much daily, however, the Chefs were more than accommodating of our special requests (special mention to Chef Onur in the Turquoise Restaurant, who went above and beyond for this). Breakfast was especially a highlight for me, as I was spoiled with Turkish eggs daily. The evenings were relatively quiet at the hotel, with instrumentalists playing in L'Olivio, the Steak Restaurant, and the main buffet restaurant. For us this was fine as the heat tired us out, and we enjoyed playing board games or watching a film in the room. The rooms had apple play which was perfect for streaming films to, and unwinding for the evening.  What truly stood out, however, was the staff. Nearly every interaction was met with genuine warmth and professionalism. The team consistently went above and beyond, showing kindness, care and compassion, and always serving guests graciously. It genuinely felt as though nothing was too much trouble. We would like to make special mention of the following team members who made our stay particularly memorable: L’Olivo Restaurant: Seikh, Sangeeth, Rajan, Artemio and Pradip We visited the restaurant quite a few times during our visit. We are quite particular when It comes to our pizza order, and the chefs were more than understanding of our requests (special thanks to guest relations for arranging this for us during every visit) by our last visit all of the team knew our orders for drinks and food! The team were caring, attentive, and became like family to us.     Breeze Bar: Wilson, Janaka, Khem and Vibin The guys at the Breeze Bar were incredible (individuals who made our stay extra special are mentioned below). They really cared for us during our stay, especially our grandma. They ensured we had a bed ready for her in the morning, kept her well hydrated, provided snacks and handed out iced face towels and They genuinely went above and beyond, and became like family to us. A La Turca: Suman, Imtiaz and Sharazar Turquoise: Zhun, Artemio, Yusuf, Khant, Lakshita, Vyshak, Chef Onur, Anudi, Nabir, Shafqat, Rashid, Vineeta, Elvira and Begain The team in the Turquoise restaurant were such gracious hosts, attended to us with genuine care and compassion – by the end of our trip the team felt part of our family. The wait staff knew our drinks orders from morning-evening, and the Chefs were always accommodating of any special requests. The service in the restaurant was incredible, and the team are a huge credit to Rixos. NOTE/TIP: The hot drinks in Turquoise are prepared to a much higher standard and care than the patisserie in the lobby! Housekeeping: Madhu and Mahendar Cleaned and maintained our rooms daily and ensured we had enough amenities during our stay. Guest Relations Team: Milana, Anel, Tumar and Anastasiia The guest relations team could not do enough for us, checking in daily and sharing the schedule for the day, attending to our special requests and resolving any queries. Both Anel and Tumar are a credit to the Rixos team. Each of these individuals contributed to making our stay feel personal, welcoming and genuinely special. We would happily return and highly recommend it to anyone seeking a break in Dubai. The Pros: • Incredibly attentive, kind, gracious, and compassionate employees. They are a true credit to Rixos. • Food is great, particularly the salads, curries, and pizza. The chefs are accommodating of every diet, and provide a variety of cuisines. Fruit stand and ice cream were great! • Accessible routes/accommodating of those with mobility impairments. • Cool boxes around the pool to keep drinks cold. Ice cream and fruit stand were incredible. Areas for development: • Food does get quite repetitive as the menu is the same daily – potentially introduce themed days or rotate the menu every other day to introduce variety? • Housekeeping/Maintenance can take a while to maintain/resolve issues e.g. water was leaking from the bathroom in the ceiling of one of the bedroom bathrooms and this was resolved at 2am. • Some staff were rather pushy/insistent with us leaving reviews early during our stay, despite our reassurance we would leave a review upon return home. I’m not sure if this is pushed by the hotel, but it can be off-putting and dampen the stay a little bit.    • Jacuzzi area near the Breeze Bar needs some refurbishment as many of the jets were not working. • Staff in the patisserie in the lobby need to stop overfilling hot drinks in the takeaway cups, unfortunately myself and quite a few others got burnt from scalding drinks. The staff were disappointingly not very nice after I got burnt, and made us feel uncomfortable to get hot drinks from there for the rest of our stay. Tips: • Pre-book any restaurants you want to try before your trip – email the hotel beforehand. • Notify the hotel in advance of any special requests. They will be more than accommodating. • You can request for a clothes horse to dry clothes on the balcony. • Treat the staff with genuine care and respect. They work day and night to ensure guests are comfortable. Remember they are human too and deserve to be treated with respect.We did sadly see some guests mistreat the staff, despite their genuine efforts and hard work.

Dear Itsroshni, Thank you sincerely for taking the time to share such a detailed, thoughtful, and heartfelt review of your family stay at Rixos The Palm Hotel & Suites. We are truly honored that you chose to stay with us again after your experience at Rixos Bab Al Bahr, and we are delighted to know that your time on The Palm was memorable and relaxing for your entire family. It is wonderful to read how much you appreciated the spacious Family Suite, the comfort of the room, and the care taken to accommodate your special requests. Your kind words about our Guest Relations team—especially Anel, Tumar, Milana, and Anastasiia—mean a great deal to us, and we will proudly share your feedback with them. We are especially touched by your recognition of so many team members across our restaurants, Breeze Bar, housekeeping, and culinary teams. Your appreciation of their warmth, professionalism, and genuine care truly reflects the spirit we strive to deliver every day. The personal mentions of Wilson and the Breeze Bar team, Chef Onur, and the teams at L’Olivo, Turquoise, A La Turca, and Housekeeping will be shared with great pride—they are indeed a credit to Rixos. Thank you also for your constructive feedback regarding menu variety, maintenance response time, the Jacuzzi area, review requests during the stay, and your experience at the lobby patisserie. Please be assured that your comments have been shared with the relevant departments, as they are invaluable in helping us improve and refine the guest experience. Your practical tips and thoughtful note about treating staff with kindness are deeply appreciated. We could not agree more, and we are grateful for guests like you who recognize and value the dedication of our team. It would be our absolute pleasure to welcome you and your family back again in the future. Until then, thank you once again for your trust, your warmth, and your recommendation. Warmest regards, Guest Relations Team Rixos The Palm Hotel & Suites

ในฐานะที่เป็นพันธมิตรกับ TripAdvisor

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