The Retreat Palm Dubai - MGallery by Sofitel 5 gwiazdki

Ocena klientów (Ocena ALL) 4.8/5 Liczba opinii: 391

The Retreat Palm Dubai - MGallery by Sofitel - Image 1
The Retreat Palm Dubai - MGallery by Sofitel - Image 2
The Retreat Palm Dubai - MGallery by Sofitel - Image 3
The Retreat Palm Dubai - MGallery by Sofitel - Image 4

Opis

O hotelu

  • Blisko centrum Nakheel Mall, parku wodnego Aquaventure i The Pointe

  • Kompleks wellnessowy all inclusive

  • Kompleksowe programy i pakiety wellness

  • Zdrowa żywność i napoje, w tym dania wegańskie i paleo

  • Codzienne zajęcia wellness i fitness

Nasze pokoje

Zarezerwuj ten hotel

Lokalizacja hotelu

The Retreat Palm Dubai - MGallery by Sofitel

Palm Jumeirah, The Palm Jumeirah, PO Box 118237
Dubai
Zjednoczone Emiraty Arabskie

Pozycja GPS:25.139515, 55.142383

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Sale konferencyjne
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.8/5  Liczba opinii: 391

Ocena TripAdvisor  4.7/5  Liczba opinii: 5 263

Relaxing and luxurious

Ocena na stronie TripAdvisor 5.0/5

Reda A Opinia zatwierdzona w TripAdvisor

Noticeable Improvements During Second Stay

Ocena na stronie TripAdvisor 4.0/5

DominikS3317 Solo travel - Opinia zatwierdzona w TripAdvisor

Dear DominikS3317, Thank you very much for returning to The Retreat Palm Dubai MGallery by Sofitel and for taking the time to share such a thoughtful and detailed review of your second stay. We are truly delighted to know that your overall experience was more positive this time and that you noticed several meaningful improvements. It’s particularly heartening to hear that our new WhatsApp guest service, the enhanced check-in process, and our personalized in-room touches contributed to a more seamless and enjoyable visit. Your comments regarding areas still needing refinement are equally appreciated. We apologize for the lack of proactive communication regarding the Booking.com dining discount and for the inconsistencies in water service during meals. These points have been shared with our relevant teams, as we are committed to further enhancing clarity and attentiveness in guest interactions. Thank you also for highlighting the issue with the parrot and your spa experience. We understand how important a peaceful and undisturbed environment is, especially during moments of relaxation, and we will certainly re-evaluate how and when optional treatments are introduced during spa sessions. We are pleased to know you enjoyed the Turkish restaurant, the spa facilities, and the tranquillity of our beach and pool areas. Your note about the limited sea swimming area and the seabed discomfort has been noted, and we will explore ways to improve this experience further. Once again, we sincerely appreciate your insightful feedback. We hope to welcome you back for a third stay, where we aim to provide an even more seamless and enriching experience. Yours sincerely, Samir Arora General Manager

Fantastic holiday

Ocena na stronie TripAdvisor 5.0/5

Tomáš S Opinia zatwierdzona w TripAdvisor

Dear D8657FPtom_s, Thank you so much for your wonderful review. We are absolutely delighted to hear that you had such a fantastic holiday with us at The Retreat Palm Dubai MGallery. It is truly heartwarming to know that you enjoyed our tasty and healthy food, and that our team made a positive impression with their kindness and hospitality. Your kind feedback means so much to us and we are so pleased to know that we helped make your stay special. We wait to welcome you back for another brilliant stay in the future. Yours sincerely, Samir Arora General Manager

Quiet business stay

Ocena na stronie TripAdvisor 5.0/5

harmony d Opinia zatwierdzona w TripAdvisor

Dear HarmonyLNH, Thank you so much for your wonderful review and for taking the time to share your experience at The Retreat Palm Dubai MGallery by Sofitel. We are delighted to hear that your stay was both productive and relaxing, and that you found the hotel quiet, well-equipped and perfectly suited for your business and leisure needs. It is especially rewarding to know that after seven years, you still find the property looking brand new—that truly means a lot to us. A special thank you for recognizing Tarek at the reception; we are so pleased he was able to support you effectively during your stay. Your kind words will certainly be shared with him and the rest of the team. We greatly appreciate your five-star ratings across all aspects and look forward to welcoming you back again soon. Yours sincerely, Samir Arora General Manager

Lovely hotel in Palm Dubai

Ocena na stronie TripAdvisor 5.0/5

Jacqueline P Opinia zatwierdzona w TripAdvisor

Dear jacquelinepQ3716TG, Thank you for your kind words about The Retreat Palm Dubai MGallery by Sofitel. We are delighted to hear that you found our hotel lovely and enjoyed the intimate atmosphere, breathtaking views and the delicious offerings from our breakfast buffet and restaurants. Your compliments about our team's helpfulness and friendliness are truly appreciated, as we strive to provide exceptional service. We are also glad that you found our location convenient for exploring Dubai, including the shuttle service to Mall of the Emirates. We understand the importance of a peaceful environment, and we encourage guests to select rooms that enhance their experience, particularly those facing the beach and Marina. We look forward to welcoming you back for another relaxing stay in the future. Yours sincerely, Samir Arora General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 735 Liczba opinii 8/10 Lokalizacja
  • 1 481 Liczba opinii 8.5/10 Pokój
  • 2 669 Liczba opinii 9.1/10 Obsługa
  • 15 Liczba opinii 7.6/10 Internet
  • 763 Liczba opinii 8.6/10 Czystość
  • 608 Liczba opinii 8.8/10 Plaża
  • 483 Liczba opinii 9/10 Klimat
  • 374 Liczba opinii 8.3/10 Śniadanie

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