Hotel i Apartamenty Rixos The Palm 5 gwiazdki

Ocena klientów (Ocena ALL) 4.8/5 Liczba opinii: 3 103

Hotel i Apartamenty Rixos The Palm - Image 1
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Opis

O hotelu

  • Spa i centrum wellness

  • Dobrze wyposażone centrum fitness

  • Outdoor swimming pools

  • Private Beach

  • Sporty plażowe i wodne

Nasze pokoje

Lokalizacja hotelu

Hotel i Apartamenty Rixos The Palm

East Crescent Plot 40, Palm Jumeirah, 18652 Dubai, UAE
8808 DUBAJ
Zjednoczone Emiraty Arabskie

Pozycja GPS:25.12174, 55.15351

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.8/5  Liczba opinii: 3 103

Ocena TripAdvisor  5.0/5  Liczba opinii: 9 997

Certyfikat Doskonałości 2024

Was sad to leave this fabulous hotel with amazing facilities and service

Ocena na stronie TripAdvisor 5.0/5

Claire C Couples - Opinia zatwierdzona w TripAdvisor

This is a fabulous, quality hotel. The food and service in the restaurants were exceptional. The service in Bodrum deserves a special mention as the staff were so friendly and helpful. The food in the Italian and the steakhouse was outstanding. The rooms have been recently renovated, were spacious and clean with a lovely balcony view of the palm. If I had one criticism I would say that the pool bar could do with a refurb to be more aesthetically pleasing. We didn’t have children with us but the kids club looks absolutely amazing with lots of fun activities taking place. Overall a fabulous stay and would definitely like to return.

Great family holiday

Ocena na stronie TripAdvisor 5.0/5

L S Opinia zatwierdzona w TripAdvisor

Beautiful hotel with wonderful staff. It’s our 2nd time coming to stay here. Can’t fault anything. Special mention for Sarah in the cake shop near reception. Sarah is amazing very sociable and wonderful with children. The life guard called Confidence was absolutely amazing, she made the kids pool area so much fun and all the kids loved her. Perera in housekeeping was excellent . He looked after us so well and made my daughter’s birthday very special. He does a fantastic job.

Dear E115EJls , Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay with us for the second time. It’s great to know that Sarah in the cake shop, Confidence at the pool, and Perera in housekeeping made such a positive impact on your experience. We’re proud to have such dedicated team members who go above and beyond for our guests. We can’t wait to welcome you back for another special visit! Best regards , Rixos the palm management

Rixos hotel - great staff and family oriented

Ocena na stronie TripAdvisor 5.0/5

Jennifer M Opinia zatwierdzona w TripAdvisor

Just back from a week staying at Rixos! It’s a great hotel for families with lots to do and great pools and facilities! The staff make the place they really go out of their way to make sure you enjoy your stay! Pool staff super attentive and Edie pictured here a lifeguard are very protective of the children, fun and vigilant. Great stay highly recommend

Dear jennifermE5971UA , Thank you so much for your wonderful review! We're thrilled to hear that you and your family had a fantastic week at Rixos. It's great to know that you enjoyed the pools and facilities, and we truly appreciate your kind words about our attentive staff, especially Edie. We strive to create a safe and enjoyable environment for all our guests, and it's rewarding to hear that our team made such a positive impact on your stay. We hope to welcome you back for another memorable visit soon! Best regards , Rixos the palm management

5 star resort in some regards but 3 star in others.

Ocena na stronie TripAdvisor 3.0/5

Nick W Opinia zatwierdzona w TripAdvisor

We stayed here for 6 nights in October 24, travelling as a family with children aged 10 and 8. Arriving early hours, we were greeted well and check in was smooth and easy. We opted for a Senior suite and in advance had requested an extra bed in the living room (our children are boy and a girl and didn’t want them to share a double). On arrival to the room, the bed wasn’t there and so we had to requests this again (which is not what you need at 3am). It was quickly resolved. First, the positives - the staff everywhere are great. The food, in every buffet and a la carte was expectional. Loads of choice and great quality. The AI drinks was also great with lots of choices and branded drinks. The pools were good. The downsides - loungers by the pool are routinely taken by towels left before breakfast. Trying to find a subbed is a nightmare because of it. We had numerous issues with our suite - a safe that broke twice, a leaky sink and a step to the balcony that had broken and was dangerous. The sink was repaired swiftly as was the safe - but it broke again. Our room (1407) overlooked reception and the bay. 2 nights out of 6 were woken by yacht parties at 2am/3am with huge PA systems. A seperate night were work at 2am by a delivery truck that was so loud, the noise travelled 4 floors up and through patio doors. The kids clubs - whilst good for younger kids, there was little for our children to do. Pool table is in the bar, which only opens at 3pm. Overall - some good, some bad points.l but for a holiday that cost over £12k in total (including excursions), I’m not left with any wow factor for an alleged 5 star resort on The Palm.

Great Atmosphere and Staff, but Room Needs Improvement

Ocena na stronie TripAdvisor 4.0/5

Evlw14 Opinia zatwierdzona w TripAdvisor

Overall, the hotel is lovely, with very friendly and welcoming staff. The drinks were high quality, and we enjoyed them a lot. On the downside, our room could have been cleaned better, and even after speaking to reception, we had no hot water or proper water pressure. It’s a nice hotel, but with a few improvements, it could be even better.

Dear evez441 , Thank you for your feedback! We’re glad to hear you enjoyed our friendly staff and high-quality drinks. We sincerely apologize for the issues you encountered with your room and the water pressure. Your comments are invaluable, and we will address these concerns with our team to ensure a better experience in the future. We appreciate your suggestions for improvement and hope to welcome you back for an even better stay! Best regards , Rixos The Palm Management

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

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  • 2 840 Liczba opinii 9.3/10 Jedzenie
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  • 953 Liczba opinii 8.7/10 Klimat
  • 804 Liczba opinii 9/10 Czystość

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