Hotel i Apartamenty Rixos The Palm 5 gwiazdki

Just a fab location. Great staff. Super welcoming. Any questions or queries answered promptly by guest services. Very relaxing. Very hot ! Great pool bar. Superlative pool staff. Never had issue getting a lounger. Selection of restaurants excellent. Menus and food quality very good. All round motto is "you get what you pay for", it's worth every penny.

Rixos The Palm Dubai is a fantastic choice for a luxury getaway. The all-inclusive experience makes everything seamless, The beachfront location offers stunning views of the persian Gulf, and the resort’s spacious rooms are beautifully designed. Whether you're relaxing by the oasis-themed pool or enjoying live entertainment, the atmosphere is vibrant yet peaceful. Definitely a place worth visiting for a memorable stay

Stayed as a family of four in a junior suite which was more than sufficient in size for us. The set up is a bedroom and a living room with a sofa bed for one child and an additional single bed wheeled in for the second child. The bathroom has two sinks which worked well for us with a teenage daughter! We booked the a la carte restaurants 20 days in advance in line with hotel policy. Food was superb, although we found the service in the Italian restaurant slow. The buffet offer is great and some mornings, we just grabbed a pastry and coffee from the reception patisserie. When having a pool day, we did this at Bodrum pool. The lifeguards were so attentive of the in pool activity which felt reassuring. The one area of the holiday which could have been improved was the level of service managed at the Bodrum pool bar. There was no clear service plan and it did feel like the waiters went repeatedly to certain guests rather than visiting areas row by row, section by section. It was therefore not easy to be served and empty drink glasses were not routinely collected. This does not change our rating of the hotel and we will definitely be returning but think the management team should observe this across a day to fully understand the slight shortfall here. The service in the Sports Bar was always amazing with Christy on duty-an absolute asset to the hotel. We visited the waterpark at the Atlantis and arrived for 9am by taxi which meant we got on loads of rides without extensive queues. The guest relation team were rather cold towards our questions about the tickets and towels and it may be helpful if there an information sign about this on the guest relation desk if they are asked a lot if questions about this. We did an excursion with the buggys at a UNESCO Heritage Site with ZerZura, which we would definitely recommend. The hotel has some great touches in some of their guest offerings such as the carnival, football events and evening shows which really enhanced the holiday experience and we absolutely loved an evening drink at Bodrum watching thr sunset. All in all a stunning all inclusive hotel.

For the third time in this hotel. Reat place for family days off in Dubai. Everything is great. Sports club team is very energetic and devoted! Katerina as a trainer is great! Kids club is also very cool, children demand going there for master classes and shows.

Just returned from a 6 night stay at this wonderful hotel as a couple. What a stunning location on The Palm this hotel has; beautiful sandy beaches with tropical fish swimming in the clear blue sea. A panoramic view of all the ‘key sites’ in Dubai, as well as the best outdoor swimming pools and landscaping of any hotel we’ve ever been in. On arrival we were greeted warmly by the reception staff, despite it being 3.00 am in the morning, offered complimentary room service as we had booked an overnight room, and taken on a tour of our room by a lovely staff member who made us feel so welcome. The first birthday surprise greeted us in the room with a special cake, and fizzy fruit juice in our spacious lounge area. I could ‘wax lyrical’ about the whole experience, but have to mention the whole staff who go above and beyond to make your stay memorable, from reception, to the porters, cleaners, waiters, guest relations, and reception all were warm welcoming and kind. I was not prompted by staff to mention them, but instead asked for their names so I could highlight our ‘key’ friends - in Ala-turca where we chose to have every breakfast and lunch - Akil and Osama who were so brilliant with us every day, especially my husband’s birthday where they arranged another lovely birthday surprise. And our dedicated cleaner Hasitha Perero(hope I’ve got that right) who cleaned our room beautifully and arranged a perfect ‘birthday’ display on our bed and yet another cake! All restaurants were excellent - we were amazed at the choices offered and quality of foods in each. Hats off to all the chefs. We booked 3 a la carte evening meals before travelling and were delighted with each. One special memory will be the evening in Bodrum where we sat overlooking the bay eating delicious sea food. Then the doors were opened to so that we could view a stage where a great band from South Africa performed some amazing music. Absolutely loved this hotel as you can tell, would highly recommend to all.