Novotel Dubai Al Barsha

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Informacja

Novotel Dubai Al Barsha 4 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 842

hotel certyfikowany ALLSAFE

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Opis

O hotelu

  • Bezpłatna sieć WIFI w całym hotelu.

  • SPA InBalance by Novotel i zewnętrzny basen

  • Bezpłatny transport w ciągu dnia do pobliskich sklepów i na plażę

  • 10 nowoczesnych sal konferencyjnych

  • W odległości spaceru od stacji metra Mashreq

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

Lokalizacja hotelu

Novotel Dubai Al Barsha

W pobliżu stacji metra Mashreq, Sheikh Zayed Road Barsha 1
POB 450011 DUBAI
Zjednoczone Emiraty Arabskie

Telefon +971 4 304 9000

Faks +971 4 304 9100

Kontaktowy adres e-mail

  • DUBAI METRO:  RED Sharaf DG

  • Samolotem

    AL MARKTOUM (DWC) W 41km / 25 mil

  • Samolotem

    DUBAI INT (DXB) W 30km / 18 mil

  • Samolotem

    DUBAI INTERNATIONAL AIRPORT W 24km / 14 mil - Płatne transport

  • Samolotem

    DUBIA INTL AIRPORT W 22km / 13 mil - Płatne transport

  • Pociągiem

    SHARAF DG W 0km / 0 mil

Pozycja GPS:25.112416, 55.188687

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Podsumowanie
Na miejscu
  • Basen
  • Parking
  • Transfer
  • Restauracja
  • Podjazd dla wózków
  • Centrum wellness
  • Klimatyzacja
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne

Nasze pokoje

Pokoje w hotelach Novotel charakteryzują się przestrzenią, nowoczesnym wystrojem i przystosowalnością, przez co stanowią doskonałe lokale do mieszkania, spełniające wszelkie potrzeby gości. 357 pokoi, 19 apartamentów, 89 całkowicie wyposażonych apartamentów, bezpłatny pobyt dla 2 dzieci do lat 16 dzielących pokój z rodzicami.

Opinie naszych gości

Opinie gości dotyczące hotelu
Novotel Dubai Al Barsha

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.3/5  Liczba opinii: 842

Ocena TripAdvisor  4.5/5  Liczba opinii: 3 077

Piękny duży pokój

Ocena klientów 4.0/5

Katarzyna Rodziny - Opinie potwierdzone ALL

Hotel bardzo ładny i zadbany. Pokoje fajne duże i przestrone codziennie sprzątane (raz lepiej raz gorzej) Super lokalizacja . Miejsce parkingowe zawsze było dostępne. Piękne widoki z okna. Na minus na pewno jedzenie ciężko znaleźć coś dla siebie, dość monotone i często bardzo pikantne brakowalo chociazby zwyklych frytek dla dzieci... brak jakiegokolwiek jedzenia przystosowanego dla dzieci. Do tego nieraz trzeba stać i czekać żeby wejść do restauracji bo jest full osób (niestety wpuszczane są też osoby z poza obiektu ogromny minus ! Uwazam ze w pierwszej kolejności powinny byc obslugiwane osoby zameldowane w hotelu. )

Drogi Krzysztofie, Dziękujemy za poświęcenie czasu na podzielenie się z nami swoją opinią na temat pobytu w hotelu Novotel Dubai Al Barsha. Jest nam niezmiernie przykro, że nie spełniliśmy Twoich oczekiwań, jeśli chodzi o jedzenie w ogóle; dlatego proszę przyjąć nasze najszczersze przeprosiny za to. W ramach sieci Novotel dokładamy wszelkich starań, aby każdemu gościowi zapewnić najwyższą jakość usług, dlatego opinie, które przedstawiasz są dla nas niezwykle ważne. Zapewniamy, że już podejmujemy odpowiednie kroki, aby rozwiązać problem i uniknąć jego powtórzenia się w przyszłości. Jesteśmy wdzięczni, że podzieliliście się z nami swoimi doświadczeniami i mamy nadzieję, że w niedalekiej przyszłości będziemy mieli okazję zaprezentować wysokiej jakości usługi. Z poważaniem, Alina Zapopadko Kierownik hotelu

Mieszane uczucia

Ocena klientów 3.5/5

Krzysztof Pobyt służbowy - Opinie potwierdzone ALL

Był to ponowny pobyt w tym hotelu i niestety jesteśmy rozczarowani - na 8 dni pobytu 4 razy prosiliśmy o ręczniki które zabrano podczas sprzątania. Śniadania na bardzo średnim poziomie.

Drogi Gościu, Dziękujemy za poświęcenie czasu na podzielenie się najnowszymi wrażeniami z hotelu Novotel Dubai Al Barsha. Miło nam słyszeć, że byli Państwo ogólnie zadowoleni z pobytu. Niestety wygląda na to, że nie spełniliśmy wszystkich Twoich oczekiwań. Z pewnością przyjrzelibyśmy się temu. Twoja opinia jest dla nas bezcenna, ponieważ każdego dnia pracujemy nad poprawą. Dziękujemy za poświęcenie czasu na podzielenie się swoimi obawami i mamy nadzieję, że dasz nam szansę, aby lepiej Ci służyć. Z poważaniem, Alina Zapopadko Kierownik hotelu

Nice Place, Friendly Staff

Ocena na stronie TripAdvisor 5.0/5

sadeddinali1972 Opinia zatwierdzona w TripAdvisor

I got a free upgrade to my room. The receptionist had offered me an executive suit as while I was booking a normal room. The upgrade was offered and not requested which makes a big difference. I felt very special and this was because I am a Diamond All member. I has also been offered a welcome drink and a free access to the soft drinks in the room mini-bar with daily refilling. Welcoming pale of sweets has been delivered to my door step. The staff is very friendly and welcoming and the hospitality was outstanding.

Dear Sadeddinali, Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to share your review. I am glad to hear that we have met your expectations. I am confident that your feedback will be an encouragement to all of our associates as we continually improve the quality of our services. Thank you again for sharing your experience and we hope to welcome you back again soon. With much appreciation, Alina Zapopadko Hotel Manager

Dubai Trip

Ocena na stronie TripAdvisor 5.0/5

patbernard2021 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Excellent Hotel. Personnel are courteous and professional. Food and Room Service are excellent. Gym has a nice assortment of equipment and the hours are convenient. Hotel is within walking distance of the Emirates Mall. Great Place to stay. Highly Recommend.

Dear Pat Bernard, Thank you for choosing to stay at Novotel Dubai Al Barsha and for sharing your review. I am pleased to hear that you enjoyed your stay and we really appreciate your recommendation. The team and I look forward to welcoming you again in the near future. Sincerely, Alina Zapopadko Hotel Manager

Novotel Al Barsha

Ocena na stronie TripAdvisor 4.0/5

KishoreUttamchandani Opinia zatwierdzona w TripAdvisor

Great location. Very close to Mall of the Emirates. Reasonably priced. Very nice breakfast. Staff were very nice. Gym was well equipped (although I never used it). Would strongly recommend this hotel if you are looking for a reasonably priced decent hotel.

Dear KishoreUttamchandani, Thank you for choosing to stay at Novotel Dubai Al Barsha and for sharing your review. I am pleased to hear that we have met your expectations and we really appreciate your recommendation. The team and I look forward to welcoming you again in the near future. Sincerely, Alina Zapopadko Hotel Manager

Good Hotel for the budget

Ocena na stronie TripAdvisor 4.0/5

OnAir826362 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Well organized hotel, fairly clean. Same limited menu in all restaurants and room service. Pillows are uncomfortable and was not able to reduce the AC temperature, either freezing or Off. staff are very kind and always ready to help.

Dear Guest , Thank you for choosing to stay at Novotel Dubai Al Barsha and for sharing your review. I am pleased to hear that we have met your expectations and look forward to welcoming you again in the near future. Sincerely, Alina Zapopadko Hotel Manager

Not like before

Ocena na stronie TripAdvisor 2.0/5

Matcesena Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Sorry but this hotel becomes old and rooms need renovation. Also housekeeping service don’t pay attention to the details, every day something was missing in the room. I’ve been many times in this hotel before, honestly speaking I will look for something else in the future.

Dear Guest , Thank you for taking the time to share your recent experience at Novotel Dubai Al Barsha. We are glad to hear that you were generally satisfied with your stay. Unfortunately, it seems that we have not fulfilled all of your expectations. We would certainly look into that. Your feedback is invaluable to us as we work to improve every day. We appreciate your taking the time to share your concerns and hope that you will give us an opportunity to serve you better. Sincerely, Alina Zapopadko Hotel Manager

Słaby hotel.

Ocena klientów 3.5/5

Piotr Pobyt służbowy - Opinie potwierdzone ALL

Brudne meble i wykładziny obniżają ocenę.

Dear Mr. C., Thank you for taking the time to share you r recent experience at Novotel Dubai Al Barsha. We are glad to hear that you were generally satisfied with your stay. Unfortunately, it seems that we have not fulfilled all of your expectations. We will look into the matter and resolve the issues. Your feedback is invaluable to us as we work to improve every day. We appreciate your taking the time to share your concerns and hope that you will give us an opportunity to serve you better. Sincerely, Alina Zapopadko Hotel Manager

Can do much much better!

Ocena na stronie TripAdvisor 3.0/5

katmandou06 Opinia zatwierdzona w TripAdvisor

Superior room too small and carpet old and dirty. TV not working. Staff not particularly smiley but I guess it is common to the Hotel industry in the Middle East due to the poor level of training of the staff. No Voiturier. Breakfast extremely repetitive. Menu of the bar very poor (but food was ok). And why on earth would the hotel favor an outside restaurant instead of promoting it's own restaurant!? This was an enigma to me.... The gym was relatively good (but no water accessible!) but the coaches at the entrance a bit dry and rude.

Dear Katmandou, Thank you for taking the time to tell us about your experience at Novotel Dubai Al Barsha. I am sorry to learn that your experience has not lived up to your expectations. Please be assured that we are taking the appropriate measures to address the issue and prevent it from happening again. We appreciate your taking the time to share your concerns and hope that you will soon give us an opportunity to serve you better. With much appreciation, Alina Zapopadko Hotel Manager

Excelent location, very good sevice

Ocena na stronie TripAdvisor 5.0/5

Kanarinac88 Opinia zatwierdzona w TripAdvisor

Had a lovely long stay at this hotel for a full month. Room had an amazing view of the Palm, Atlantis and even the Ain Dubai. Rooms are clean and comfortable. Most of the staff is very pleasent and helpful, and even when some issues occur they are usually fast to resolve them. Location is perfect and right on the metro line (Mashreq station) if you don't drive you can reach both Marina and downtown in 15-20 mins.

Dear Kanarinac, Thank you for choosing to stay at Novotel Dubai Al Barsha and for taking the time to share your review. It is a pleasure having you with us and we are glad to hear that you enjoyed your stay. I will share your comments with our team. I am confident that your feedback will be an encouragement to all of our associates as we continually improve the quality of our services. Thank you again for sharing your experience and we hope to welcome you back again in the future. With much appreciation, Alina Zapopadko Hotel Manager

MM

Ocena na stronie TripAdvisor 4.0/5

483mohammed Opinia zatwierdzona w TripAdvisor

I love this property always and I’m leaving since its newly built is the time the management have to think now to update the hotel as the carpet is really poor quality and showers needs re-grouting on tiles otherwise everything else is superb

Dear Mohammed, Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to complete the survey. I am pleased to hear that we have met your expectations and thank you for sharing with us your feedback on the upgrades. The management team are regularly assessing the state of our property and definitely working on upgrading in the near future. I really appreciate your taking the time to share your feedback and I hope that you will consider us again in your future accommodation needs. With much appreciation, Dan Sebastian Mantoiu Hotel Manager

Total Customer Satisfaction

Ocena na stronie TripAdvisor 5.0/5

sam20202020 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Had good long stay at Novotel Al Barsha and was impressed with the support provided from checkin desk (Anna, Bea, Sherry, Joyce, etc) including Sr. Mgmt (Mr.Hassan) to cafe Java staff (Ms.Rosalyn) as well housekeeping staff and maintenance, where all provided their best to make my stay pleasant.. To all keep up the excellent work exerted.. highly recommend this hotel due to its location as well close proximity to MOE mall, metro and highly reputable private hospitals…

Dear Sam, Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to share your review. I am glad to hear that you enjoyed your stay with us. I will share your comments with our front office team. I am confident that your feedback will be an encouragement to all of our associates as we continually improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. With much appreciation, Dan Sebastian Mantoiu Hotel Manager

Dobrze, ale za mało jak na hotel 4 gwiazdkowy

Ocena klientów 3.0/5

Katarzyna Pary - Opinie potwierdzone ALL

Mila obsługa, jednak brak podstawowych rzwczy: na recepcji nie było nożyczek, ani adapterów do kontaktów. Niestety, za mała ilość leżaków na basenie jak na taką ilość gości. Uciążliwa muzyka w windach. Jedzenie było dobre, nie było jednak nutelli - podstawowy składnik śniadaniowy. Pokoje słabo wygłuszone - przedzielone drzwiami, było słychać wszystko. Hotel starodawny, potrzeba tam odświeżenia i nowoczesnosci. Bardzo czysto.

Novotel Dubai Al Barsha

Ocena na stronie TripAdvisor 5.0/5

leesoonhoe Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Good Stay at Novotel Dubai Al Barsha, location is one of its best surrounded with places those you keen to go. Amenities are just around the corner, you will find its really ease for your stays. Overall satisfied!

Dear Leesoonhoe, Thank you for choosing to stay at Novotel Dubai Al Barsha and for sharing your review. I am pleased to hear that we have met your expectations and look forward to welcoming you again in the near future. Sincerely, Dinara Rafikova Hotel In-Charge

Wonderfull place

Ocena na stronie TripAdvisor 5.0/5

Ana H Rodziny - Opinia zatwierdzona w TripAdvisor

If you're looking for an hotel who takes care of you like if you were their family, you are at the right place! All employees of whom we were in touch with, meaning, at the Reception, Security, Cleaning and Breakfast were just perfect! They were there to us all the time, speacially to our children! And, of course, we have not only to thank them all for their service, but we should also give a big thank you to Dieudonné, who really maked us felt like home! It's people like you all that will make our world great again!

Dear Ana, Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to share your review. It is a pleasure to receive your positive feedback. I will share your comments with our team. I am confident that your feedback will be an encouragement to all of our associates as we continually improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. With much appreciation, Dinara Rafikova Hotel In-Charge

Amazing first stay

Ocena na stronie TripAdvisor 5.0/5

SimpLyCris Opinia zatwierdzona w TripAdvisor

This is my first time in this hotel but i really like it. Rooms was so clean and comfortable. Thanks to Ms. Joyce from reception, she gave the welcome drink voucher to my partner which has not been given upon checking in. Breakfast restaurant as well was superb! lots of selection and staff are very approachable. Thank you Novotel Team, we will surely be back.

Dear Chris, Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to share your review. I am glad to hear we met your expectations. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to welcome you and your partner again soon. With much appreciation, Dinara Rafikova Hotel In-Charge

5 star service

Ocena na stronie TripAdvisor 5.0/5

jalip_explorer Opinia zatwierdzona w TripAdvisor

Our family vacation was perfect from the moment we arrived until we departed & honestly we didn't want to leave. Robin ( reservations) assisted us with hotel reservations, Ayesha welcomed us for checkin , very smooth process with early checkin at 13:30.we booked a junior suite & were very kindly upgraded to executive suite as we wanted to be facing Sheikh Zayed highway. Thank you housekeeping for amazing service of rooms & ALL SAFE covid standards. Breakfast was exceptional & staff are top notch with personalised service for each guest. Harriet & Sumesh welcomed us everyday as my son ( 2 years old ) walked into the restaurant by himself followed by me & wife. We were always greeted with a big smile & heartily service. My son got very attached to Joyti as she served us every day along with colleague Madhu. Breakfast has a variety of options & live cooking station. Mr Amr at the concerige was very kind & helpful  in guiding us for leisure activities & places to visit in dubai. We booked our day desert safari family excursion with Ahmed based in hotel lobby from Desert Gate tours. Amazing experience & definitely a must when visiting dubai. As we departed the hotel after 5 days we were met by Sherry & Ayesha ( she checked us in on arrival) , it had to be Ayesha seeing us off as she welcomed my family to Novotel on our arrival. I have stayed on plenty occasions prior so it was rightly so that I brought my family along to experience the exceptional heart to heart service delivered by staff. Thank you all & apologies if I missed someone to mention, will definitely be coming back for more soon. Keep up the momentum. Love from Khalid' family

Dear Khalid Family, Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to share your review. It was a pleasure having you with us and I am glad to hear that your family enjoyed staying with us, I am sure your kind words will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to welcome you and your lovely again soon. With much appreciation, Dinara Rafikova Hotel In-Charge

Good

Ocena na stronie TripAdvisor 3.0/5

Basilelsakka Opinia zatwierdzona w TripAdvisor

Location is very good and near to emirates mall , food and beverage is perfect and helpful , breakfast was delicious, Housekeeping was excellent and thanks for your service , bed was very comfortable , spa team was very nice.

Dear Basilelsakka, Thank you for choosing to stay at Novotel Dubai Al Barsha and for sharing your review. I am glad to hear we met your expectations and we look forward to welcome you again soon. Sincerely, Dinara Rafikova Hotel In-Charge

Great Customer Service and Value for Money

Ocena na stronie TripAdvisor 4.0/5

Firas982 Opinia zatwierdzona w TripAdvisor

The hotel surrounded with different kind of restaurants, shops, cafes and supermarkets. Mall of the Emirates is 15 min walking distance and the metro station is 3 minutes away by walking. The room sizes are good. The furniture is little bit tired but serves the purpose. The only issue we faced was poor pillows, all the pillows in the hotel are uncomfortable. The front desk employees are super friendly and helpful.

Dear Firas, Thank you for taking the time to share your recent experience at Novotel Dubai Al Barsha. We are glad to hear that you were generally satisfied with your stay. Unfortunately, it seems that we did not meet all your expectations. We will look into the condition of our pillows and replace them if necessary. Your feedback is very valuable to us as we work to be better each and every day. We appreciate your time in sharing your concerns and it is our hope that you will give us the opportunity to serve you better in the near future. Sincerely, Dinara Rafikova Hotel In-Charge

Good stay but not very good experience being an Accor member with its benefits

Ocena na stronie TripAdvisor 3.0/5

Binesh S Opinia zatwierdzona w TripAdvisor

Reception staff need a lot of improvement, lack of knowledge especially Mohamed. Excellent response by the duty Manager Vishwanath to handle unhappy guests. I am not sure if I should continue with Accor membership.

Dear Binesh, Thank you for taking the time to tell us about your experience at the Novotel Dubai Al Barsha. I am sorry to hear that your experience did not meet your expectations. There are special privileges such as a dedicated line to Platinum guest members. However our front desk at the time was assisting other guests. I am relieved to know that Vishwanath was able to accommodate you right away. I can assure you being a member of our loyalty programme can provide you a range of great benefits. We appreciate your time in sharing your concerns and it is our hope that you will give us the opportunity to serve you better in the near future. With much appreciation, Dinara Rafikova Hotel In-Charge

Najnowsze opinie: 20

Partner: TripAdvisor

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