奥克兰机场铂尔曼酒店(2023 年 12 月开业) 5 星

客户意见评级 (ALL 评级) 4.6/5 10,029 评论

奥克兰机场铂尔曼酒店(2023 年 12 月开业) - Image 1
奥克兰机场铂尔曼酒店(2023 年 12 月开业) - Image 2
奥克兰机场铂尔曼酒店(2023 年 12 月开业) - Image 3
奥克兰机场铂尔曼酒店(2023 年 12 月开业) - Image 4

描述

酒店其他优惠

  • 现代化高端酒店,2023 年 12 月全新开业,为奥克兰机场带来清新独特的入住体验

  • 一家独具毛利文化灵感的酒店,通过设计、艺术与服务展现本土文化魅力

  • 礼宾和代客泊车服务,从入住到离店全程为您提供无缝衔接、高品质的贴心照料

  • 享受 24 小时服务,包括入住和退房以及客房内用餐

  • Te Kaahu 休闲区提供了理想的商务休闲环境,可以欣赏美景并尊享豪华礼遇

我们的客房

酒店位置

奥克兰机场铂尔曼酒店(2023 年 12 月开业)

37 Tom Pearce Drive, 37 Tom Pearce Drive, P.O.BOX 53163, Auckland Airport
2022 奥克兰
新西兰

GPS:-37.00365, 174.782413

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  10,029 评论

客户意见评级 0.5/5

Jianhong Q. 家庭住宿 - 所有已确认评论

住了两个晚上。抵达新西兰的第一晚和离开前的最后一晚。体验都不好。没有服务意识。排队等很久。最后一晚我们两个房间淋浴水特别特别小,打电话去反馈,让我在电话里面等了好久。然后就只是"sorry"呵呵我也会说!没有解决问题的愿望和行动!绝不会再住!也会建议朋友们都不要住!

Kia ora Mr. Q., Thank you for taking the time to share your feedback. I’m very sorry that your stay did not meet the high standards we aim to provide, and I completely understand your frustration. Please be assured that your comments have been shared with the relevant teams so that we can address these issues and ensure a better experience for our guests in the future. We truly appreciate you bringing this to our attention, and I hope we may have the opportunity to welcome you back so we can provide you with the comfortable and seamless stay you expect and deserve. Warm regards Rukshana Khan Front Office Manager

客户意见评级 2.0/5

Baisong L. 商务住宿 - 所有已确认评论

非常不愉快的早餐体验,管理机制跟不上,管理者不负责,没有责任心,不为客户考虑,不在乎客户感受,早餐只提供基本服务,完全没有任何便捷。

Kia Ora Mr. L., Thank you for sharing your feedback. We are truly sorry to hear that your breakfast experience was unpleasant and that our service did not meet your expectations. We take comments regarding professionalism and guest care very seriously. Please be assured that your feedback has been shared with our Food & Beverage leadership team for review. Providing attentive, responsible service is a standard we expect from all team members, and it’s disappointing to learn that this was not your experience. We appreciate you bringing this to our attention, as it helps us identify areas where we need to improve. We hope to have the opportunity to provide you with a much better experience in the future. Warm Regards, Edith Singgih Director of Operations

客户意见评级 5.0/5

Bingwen C. 家庭住宿 - 所有已确认评论

离开前的惊喜!房间是整个旅行期间最干净的,所有工作人员热情友好,大堂工作人员还主动帮忙叫车确认位置,入住体验非常棒!

Kia ora Bingwen, Thank you for your rating and kind words regarding your recent stay at Te Arikinui Pullman Auckland Airport. We are delighted to hear that you found our service exceptional and the room clean and tidy. It is always rewarding to know our team made your experience enjoyable. Hoping we will be able to welcome you again in the future. Sincerely, Susan Sharma Executive Hotel Assistant

客户意见评级 4.5/5

Minghou Y. 家庭住宿 - 所有已确认评论

离机场近,入住流程效率高

Kia ora Minghou, Thank you for your positive feedback regarding the design of our rooms and the efficiency of our check-in process. We are pleased to hear that our proximity to the airport added to your convenience during your stay. Hoping we will be able to welcome you again in the future. Sincerely, Susan Sharma Executive Hotel Assistant

客户意见评级 3.5/5

Hao J. 家庭住宿 - 所有已确认评论

窗户隔音好,希望加强门和走廊的隔音

Kia Ora Hao, Thank you for your feedback. We are pleased to hear that you are satisfied with the self-check-in and the sound insulation of the windows. Regarding the sound insulation issue with the doors and corridors, please rest assured that our Senior Maintenance team will use your constructive feedback to ensure we continuously improve our service delivery standards. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Prachie Gloriani Guest Relations Manager

其他网络用户评价我们的酒店

  • 2,719 评论 9.5/10 位置
  • 4,914 评论 9/10 房间
  • 5,350 评论 8.7/10 服务
  • 46 评论 7.5/10 上网
  • 2,508 评论 7.5/10 食物
  • 2,218 评论 8.8/10 舒适度
  • 1,302 评论 9.5/10 氛围
  • 1,213 评论 8.6/10 设施

支持方 Trustyou

我们在附近的其他酒店

我们位于 奥克兰 的所有酒店