奥克兰机场铂尔曼酒店（2023 年 12 月开业） 5 星

客户意见评级 (ALL 评级) 4.6/5 10,423 评论

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奥克兰机场铂尔曼酒店（2023 年 12 月开业） - Image 1
奥克兰机场铂尔曼酒店（2023 年 12 月开业） - Image 2
奥克兰机场铂尔曼酒店（2023 年 12 月开业） - Image 3
奥克兰机场铂尔曼酒店（2023 年 12 月开业） - Image 4
37 Tom Pearce Drive, 37 Tom Pearce Drive, P.O.BOX 53163, Auckland Airport, 2022 奥克兰, 新西兰

描述

酒店其他优惠

  • 现代化高端酒店，2023 年 12 月全新开业，为奥克兰机场带来清新独特的入住体验

  • 一家独具毛利风格的酒店，通过设计、艺术与独特服务展现本土文化魅力

  • 顺畅的礼宾和代客泊车服务，提升抵店和离店体验

  • 24 小时服务，包括登记入住、退房和方便的客房内用餐

  • Te Kaahu 休闲区适合商务和休闲旅客欣赏美景并尊享高级礼遇

我们的客房

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客房 1

酒店位置

奥克兰机场铂尔曼酒店（2023 年 12 月开业）

37 Tom Pearce Drive, 37 Tom Pearce Drive, P.O.BOX 53163, Auckland Airport
2022 奥克兰
新西兰

GPS:-37.00365, 174.782413

电话

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.6/5  10,423 评论

客户意见评级 5.0/5

Wang X. 家庭住宿 - 所有已确认评论

Kia ora Wang, Thank you for your positive feedback regarding your stay at Te Arikinui Pullman Auckland Airport. We are delighted to hear that you found our location convenient and that our team provided you with friendly and attentive service. We look forward to welcoming you back again soon. Sincerely, Susan Sharma Executive Hotel Assistant

客户意见评级 2.5/5

Wenchao L. 家庭住宿 - 所有已确认评论

Kia ora L., Thank you for taking the time to share your feedback following your stay at Pullman Auckland Airport. We are pleased to hear that you found our location convenient and that the check-in and check-out process was smooth. However, we are truly sorry to learn about your experience with the service provided during your stay. Please accept our sincere apologies for the delay in delivering the slippers and, more importantly, for the lack of response when you followed up. Waiting for over an hour for a simple request and then being unable to reach our team is certainly not the level of service we aim to provide. We understand how frustrating this must have been, particularly when you were unable to get assistance from the Front Desk. Your feedback has been shared with the relevant teams so we can address these communication and response-time issues and ensure requests are followed through more effectively. We sincerely apologise for the inconvenience and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a much-improved experience on a future stay. Warm regards Rukshana Khan Front Office Manager

客户意见评级 5.0/5

Cheng L. 家庭住宿 - 所有已确认评论

Kia ora Cheng, Thank you for your positive feedback regarding our convenient location and the warm hospitality provided by our team. We are delighted to know that you appreciated the emphasis on local Māori culture. Hoping we will be able to welcome you again in the future. Sincerely, Susan Sharma Executive Hotel Assistant

客户意见评级 2.5/5

Yilong W. 商务住宿 - 所有已确认评论

Kia ora Yilong, Thank you for taking the time to share your feedback with us. Please accept our sincere apologies that your stay did not meet your expectations. We are particularly sorry to learn about the delays in responding to your requests for ice and water. This is certainly not the level of service we strive to provide, nor is it reflective of the standards our guests should expect from us. We understand how frustrating it must have been to wait for assistance and to feel that your requests were not adequately addressed. Your comments regarding our service responsiveness have been shared with the relevant department leaders for review and follow-up with the team to ensure improvements are made. Feedback such as yours helps us identify areas where we need to improve and better meet the expectations of our guests. Thank you again for bringing these concerns to our attention. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience. Warm regards, Edith Singgih Director of Operations

客户意见评级 5.0/5

Danfeng D. 情侣住宿 - 所有已确认评论

Kia ora Danfeng, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that our location and service met your expectations, and that we could contribute to your honeymoon experience. We look forward to welcoming you again. Sincerely, Susan Sharma Executive Hotel Assistant

其他网络用户评价我们的酒店

  • 2,947 评论 9.5/10 位置
  • 5,091 评论 8.9/10 房间
  • 5,414 评论 8.7/10 服务
  • 49 评论 7.8/10 上网
  • 2,563 评论 7.5/10 食物
  • 2,390 评论 8.8/10 舒适度
  • 1,275 评论 9.4/10 氛围
  • 1,251 评论 8.4/10 设施

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