奥克兰曼努考诗铂酒店 4.5 星

客户意见评级 (ALL 评级) 4.6/5 1,966 评论

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16 Lakewood Court, Manukau, 2104 奥克兰, 新西兰

描述

酒店其他优惠

  • Studio and apartment room types available

  • Meetings rooms and events available

  • Close to Due Drop Events Centre and Rainbows End theme park

  • 24-hour reception

我们的客房

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酒店位置

奥克兰曼努考诗铂酒店

16 Lakewood Court, Manukau
2104 奥克兰
新西兰

GPS:-36.993365, 174.88687

电话
传真 +64 9 261 1831

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

ORA BISTRO

ORA Bistro offers contemporary New Zealand cuisine in a relaxed setting for breakfast, lunch and dinner. With stunning décor and an intimate seating, there is no better place to host your next corporate or social event.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  1,966 评论

TripAdvisor 评级  4.5/5  168 评论

Great follow up!

Tripadvisor 评级 4.0/5

BJB23 Couples - 经 TripAdvisor 认证的评论

Initially we didn't enjoy our stay at the Sebel unfortunately. The air conditioning was not working, had advised the reception for 3 days, their only fix on the third night was to bring us a pedestal fan. The self-service laundry dryers also are not great, either that or the washing machine isn't spinning clothes out enough and we needed multiple tokens for one simple load. Parking is relatively easy and accessible which is good. I had originally given 3 stars however since the initial review I have been in touch with the manager and have been provided with good customer service and issues have been resolved. As such I have amended the star rating to reflect this service. I would recommend staying here as the location is beneficial and the manager does investigate issues and provide quality service and I thank them for this. We would consider staying again.

Dear BJB23, Thank you for sharing your feedback with us. We are truly sorry to hear that your recent stay did not meet your expectations, especially regarding the issues with the air conditioning and laundry facilities. Our team is dedicated to ensuring a comfortable and enjoyable experience for every guest, and we regret any inconvenience you faced during your visit. We appreciate your patience and understanding as we worked to resolve the situation, and we’re glad we could connect with you via email to find a resolution. Your feedback is invaluable to us in our efforts to continuously improve our services. We hope to have the pleasure of welcoming you back in the future to provide you with a seamless and enjoyable stay. Warm regards, Prasheel Churi General Manager The Sebel Auckland Manukau

Consistently good.

Tripadvisor 评级 4.0/5

GlendaAnne Friends getaway - 经 TripAdvisor 认证的评论

Excellent stay , lovely staff, very handy to Manukau shopping mall. Platinum level well recognised with upgrade of room , amenities in room, free drinks and breakfast.

Dear GlendaAnne, Thank you so much for your lovely review! We are thrilled to hear that you had an excellent stay and that our team made your experience special. It’s wonderful to know that you appreciated the room upgrade, in-room amenities, and the recognition of your Platinum status. We’re also glad that you enjoyed the convenient location near Manukau shopping mall and our complimentary drinks and breakfast. We look forward to welcoming you back for another consistently great stay! Warm regards, Prasheel Churi General Manager The Sebel Auckland Manukau

Business stays.

Tripadvisor 评级 5.0/5

michellemW5053HB 商务住宿 - 经 TripAdvisor 认证的评论

I have been coming here for work once a month and staying for at least a week every month. It’s a fantastic hotel to stay at. The staff are so accommodating they go above and beyond to make sure my stay is always the best. I highly recommend this hotel for business or pleasure.

Dear Michelle, Thank you for your continued trust and loyalty! It’s wonderful to hear that we’ve been able to make your monthly business stays both comfortable and enjoyable. Our team takes great pride in going above and beyond to ensure each guest has a memorable experience, so it’s heartwarming to know that you’ve felt well looked after. We truly appreciate your recommendation and look forward to welcoming you back on your next visit, whether for business or pleasure! Warm regards, Prasheel Churi General Manager The Sebel Auckland Manukau

Fabulous stay - Great hotel and excellent location!

Tripadvisor 评级 5.0/5

leighs422 经 TripAdvisor 认证的评论

Coming to Auckland to visit family who live in Manukau, we chose the Sebel and were not disappointed. This is a quality hotel in a fantastic location, only a short drive from/to the airport with access to main arterial routes and all motorway entrances & exits. It's also close to Westfield mall and lots of restaurants. We had a rental car and over the 4nts we stayed (Fri, Sat, Sun & Mon) we had no problems with finding a hotel park with spots at the front and the back of the property - yes, parking does cost $10 per night, but it is worth it and if you join as an Accor member, this price is reduced which is handy. We upgraded to a 1-bedroom Apartment (Room #602), and it was well worth the upgrade as we had a 'balcony and a fantastic view spanning Manukau - could see the city and it was right under the flight path which we loved for plane spotting. Room #601 would also be a great 1-bedroom apartment option with a similar view as it was right next door. The furnishings were simple but well appointed, the shower had excellent pressure and we loved the quality soaps & lotions (being in larger bottles attached to the wall but unable to be accessed/opened is great for the environment). The bed was a bit firm but still comfy and the pillows were fluffy - extra pillows, a blanket and robes were in the wardrobe. The only things I would suggest would be adding a dish scrubber to the kitchenette so we could clean our own dishes (it does have a dishwasher) and having a salt & pepper shaker. Other than it was great to have a Nespresso machine, tea, coffee and milk and there was also a mini bar (extra cost). The service was also excellent. Priyam & her front desk team were exceptional, always greeting customers with a smile and nothing was a problem. We also had a-la carte breakfast one morning (eggs benedict, a coffee & chai latte) at their in-house restaurant (Ora Bistro), and the food & drinks were delicious, priced very well, and once again the service was excellent. Having stayed in many places over the years, overall, we had a wonderful stay with The Sebel Manukau team, and we will definitely be choosing them each time we come up to Auckland. Thanks so much team for your stellar hospitality :)

Here's a revised version of your text with grammar and clarity improvements: --- Thank you, Leigh, for your detailed review. We are pleased to hear about your experience. Our one-bedroom apartments are well-appointed, and some of them offer amazing views of Manukau. If you are lucky with the weather, you can even see the tallest structure in New Zealand, situated in our Auckland CBD. :) We have noted your comments about the cruet set and dish scrubber. We will review them, and if they meet our Health & Safety standards, we will add them to the apartments to accompany the dish drawers in the room. I am sure your comments about the team will serve as encouragement. Thank you very much for your kind words. We look forward to seeing you again on your next trip to Auckland. Warm regards, Prasheel

Fabulous Stay

Tripadvisor 评级 5.0/5

kimgor99 家庭住宿 - 经 TripAdvisor 认证的评论

Love the homely, cosy decor at the Sebel. The room was spacious and well kitted out compared to other hotels. My son and I enjoyed our stay whilst attending a sports competition not far away. We will return

Thank you kimgor99 for your kind words. Glad to hear that you enjoyed your stay with us. It is great to hear that you liked our room lay out and the location was handy for your event location. Look forward to having you again at the hotel in near future. Warm regards, Prasheel

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其他网络用户评价我们的酒店

  • 550 评论 8/10 位置
  • 1,025 评论 8.9/10 房间
  • 1,137 评论 9.4/10 服务
  • 12 评论 8.8/10 上网
  • 453 评论 9.1/10 清洁度
  • 385 评论 8.5/10 食物
  • 204 评论 9.7/10 氛围
  • 166 评论 8.6/10 设施

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