铂尔曼奥克兰公寓酒店 5 星

客户意见评级 (ALL 评级) 4.3/5 4,095 评论

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Corner Princes St, and Waterloo Quadrant, POBOX 106013, 1010 奥克兰, 新西兰

描述

酒店其他优惠

  • 位于奥克兰市中心，步行即可到达公共车站

  • 拥有 Luxe 水疗中心、按摩浴缸、蒸汽房和桑拿房

  • 设有设备齐全的健身设施和宽大的室外露台

  • 16 个充满活力的会议场地

  • 提供 324 间客房、套房和公寓，可欣赏城市和海港景观

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酒店位置

铂尔曼奥克兰公寓酒店

Corner Princes St, and Waterloo Quadrant, POBOX 106013
1010 奥克兰
新西兰

GPS:-36.848281, 174.770271

电话
传真 +64 9 353 1002

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 空调
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

TAPESTRY GRILL

Combining some of New Zealand's best ingredients, Executive Chef, Johnny Roullier and his team offer a comprehensive menu that evolves with the seasons. From dry-aged beef to vegan dishes, Tapestry promises something for everyone.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.3/5  4,095 评论

TripAdvisor 评级  4.2/5  3,407 评论

卓越奖 2025

Enjoyable stay, made so by the help provided to us by the staff member Rodnigo

Tripadvisor 评级 4.0/5

Steven C 经 TripAdvisor 认证的评论

Overall my family stay at Pullman Auckland was good. In particular, l would like to mention the front desk member Rodnigo, who went out his way to help us, and made our stay feeling better, and enjoyable.

Very disappointing and unacceptable experience.

Tripadvisor 评级 1.0/5

Meander53197128129 经 TripAdvisor 认证的评论

We were two families staying at the hotel from 22nd December for two nights, and our booking included breakfast. During check-in, the reception staff clearly informed us that breakfast starts at 6:00 AM. On our checkout day, we had an early departure at 6:15 AM, so we planned accordingly. We waited in the lobby and entered the breakfast area at 6:00 AM, only to be told that breakfast would start at 6:30 AM instead. Understanding the situation and traveling with kids, we politely requested some fruits or light items so we could leave on time. The hotel staff initially agreed and were cooperative. However, the situation suddenly worsened when a manager named Amitkumar intervened. His behavior was extremely rude, arrogant, and disrespectful. Without even understanding the issue or listening to us, he bluntly told us to come back after 6:30 AM. His tone and attitude toward paying guests—especially families with children—were completely unacceptable and unprofessional. Because of this, we left the hotel at 6:15 AM without breakfast, despite having paid for it. Later, Mr. Amitkumar came and apologized, admitting that his own staff had misinformed us about the breakfast timing. My question is simple: 👉 Why should guests be treated rudely before the facts are even checked? 👉 Why should we tolerate arrogance and disrespect from a hotel manager? We behaved with dignity and restraint. We could have responded harshly or insulted him, but we did not. Respect goes both ways. Adding to the disappointment, we are Accor hotel members, and this is absolutely not the level of service or courtesy expected from a brand of this standard. I strongly feel that: • A written apology is required from Mr. Amitkumar • Proper training is needed on guest handling and communication • Such behavior should not be tolerated in a premium hotel This experience left a very bad impression, and unfortunately, I would not recommend this property based on how guests are treated when issues arise.

Good for a family stay.

Tripadvisor 评级 5.0/5

655rohitm 经 TripAdvisor 认证的评论

One of the most elaborate breakfast in Auckland . Location of the hotel is OK. Rooms are spacious and comfortable. Good for a family stay .

Family Xmas Staycation 🎄

Tripadvisor 评级 5.0/5

Mark L 经 TripAdvisor 认证的评论

Essence of Pullman is present, along with the calm inviting atmosphere. Awesome stay. Thankyou Dylan Chris Anaia Komal

Exceptional Service and Memorable Experience

Tripadvisor 评级 5.0/5

Haitham_Canawati 经 TripAdvisor 认证的评论

We recently hosted an event at Pullman Auckland, and the experience was outstanding from start to finish. Dorothy, who managed our event, was absolutely fantastic — professional, attentive, and ensured everything ran smoothly. The entire team went above and beyond, from the welcoming concierge to the banqueting and AV teams. The food was delicious, and the desserts were a highlight! Our guests left happy and impressed — truly a five-star experience. Highly recommended!

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 976 评论 9.1/10 位置
  • 2,164 评论 7/10 房间
  • 2,355 评论 8.7/10 服务
  • 54 评论 5.8/10 上网
  • 707 评论 8.4/10 早餐
  • 559 评论 7.6/10 清洁度
  • 457 评论 9.3/10 游泳池
  • 388 评论 9.1/10 运动休闲

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。