奥克兰皇后街美居酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 212 评论

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皇后街 500 号, 1010 奥克兰, 新西兰

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酒店位置

奥克兰皇后街美居酒店

皇后街 500 号
1010 奥克兰
新西兰

GPS:-36.8567927, 174.7619403

电话
传真 +64 9 281 6364

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酒店服务

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酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店
酒店附近
  • 停车

Lone Star Queen Street

Lone Star Queen Street, come and enjoy all of your Lone Star Favorites in a new venue. Located inside the Mercure Auckland Queen Street Hotel. **Please note this is a standalone restaurant and does not accept Accor Plus Discount.

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我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.4/5  212 评论

TripAdvisor 评级  3.6/5  68 评论

Room for improvement on the service and behavior of the reception staff.

Tripadvisor 评级 3.0/5

PeterS13443 经 TripAdvisor 认证的评论

Stayed here for three days over a weekend. After a long day's travel on the Friday arrived to a very poor reception. The young man at reception loaded the EFPOS machine with $100.00 for me to pay, to cover "Incidentals" When I refused to pay, he then looked at the computer, and quickly retracted, the bond, stating that he had a long day. I found the room to be very good. Not a lot of room between the bed and the wall. The rain shower configuration was great. The shower was exceptional. Unfortunately the room was not serviced on the Saturday. I had to go to reception for my milk, and coffee. On checking out the man behind reception, asked for $120.00 for meal expenses.I don't have any sense of humor, at my age, for this sort of nonsense. Again, I said NO and he retracted the request. Maybe the receptionist thinks their funny. I was pleased with this location, and will consider staying again, should I want accommodation in the area. Breakfast at the Lone Star was very good. Right next door, and a typical Hotel Breakfast menu.

A comfortable stay

Tripadvisor 评级 4.0/5

BirdPinoTrollFin 经 TripAdvisor 认证的评论

It was my first time staying at this hotel. I have a mixed feeling about my experience. Positive: Very friendly staff and welcoming. Rooms are well maintained and big. Bathroom is very spacious. Not so positive: It is centrally located, althought I counted time walking from the hotel to the harbour, 25 to 30 minutes. As Auckland city is builder on many different volcano fields, it is very hilly which means a steepy walk back to the hotel. My room's safe is not working and I was told it can not be required. The gym is so small and not very useful. Welcome drink for Gold member: very limited option unlike those offered by its counterparts such as Novotel. I arrived at the bar at 4.30pm, had a welcome drink and ask if Happy Hour is still on and was told it had finished despite it advertised the happy hour is between 4 and 6pm. Overall it was a comfortable stay but there are more rooms for further improvement.

Great hotel and customer services

Tripadvisor 评级 5.0/5

Laura M Solo travel - 经 TripAdvisor 认证的评论

I stayed at Mercure Queen Street. I came on own for family meet up. Was too early to check into actual room but they were very accommodating. I paid for parking and put car there. Was very secure underground parking, not bad price for assurance of security. The man put my case into locked cupboard u til I returned later to room. Lovely room, decor great. Bathroom and everything modern and clean. All staff I saw were friendly, polite and accommodating. Definitely be back if in Auckland 👍👍

Interesting Experience

Tripadvisor 评级 3.0/5

Go18643137521 经 TripAdvisor 认证的评论

The hotel is in a great location and the rooms are nicely done. The beds are comfortable and bathrooms clean. The hotel was let down by its service. We were a couple staying there and they only give one coffee sachet each per day, they didn’t not replenish the bathroom products when housekeeping were servicing the room. They didn’t give slippers but only one pair, not two. The final gripe was the heating, it was locked out and 18 degrees and the room felt very cold. We did get the temperature increased but it’s kept resetting to 18 degrees after around 15 minutes. For the price of this hotel, I felt I would be better staying at the ibis budget down the road. This is the first time I have had such issues at an Accor hotel.

Good top of Queen St - K Road option

Tripadvisor 评级 4.0/5

Woodinio 商务住宿 - 经 TripAdvisor 认证的评论

I stayed for 24hours for work. The rooms are modern in a converted older building. The room itself - clean, freshly decorated- was small. Not much room round bed - esp for a couple of people and luggage. Small desk space did what it needed to. The deck and the bathroom were large comparatively! Deck got midday sun which was appreciated. The bed was comfy and the shower was powerful and hot. Reception staff were short and discourteous. Would recommend and I’d stay again.

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其他网络用户评价我们的酒店

  • 763 评论 7.5/10 位置
  • 986 评论 7.9/10 房间
  • 766 评论 8.7/10 服务
  • 15 评论 8.1/10 上网
  • 525 评论 7/10 舒适度
  • 381 评论 8.2/10 清洁度
  • 296 评论 6.7/10 早餐
  • 200 评论 8.4/10 氛围

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