宜必思尚品奥克兰酒店 3 星

客户意见评级 (ALL 评级) 3.7/5 697 评论

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20 Wyndham Street, 1010 奥克兰, 新西兰

描述

酒店其他优惠

  • Convenient location is within walking distance of local attractions

  • Situated in the heart of an ever-growing city

  • Wi-Fi available

  • Parking available

我们的客房

客房

高层豪华一室公寓

  • 2 个人最多
  • 12 m² / 129 sq ft
  • 床上用品 1 x 双人床
  • 景色: 位于城市边
  • 大部分的住宿: 阳台

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酒店位置

宜必思尚品奥克兰酒店

20 Wyndham Street
1010 奥克兰
新西兰

GPS:-36.84722, 174.76483

电话
传真 +64 9 308 7200

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 无线网络
  • 100% 无烟酒店
酒店附近
  • 停车

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  3.7/5  697 评论

TripAdvisor 评级  2.5/5  2,210 评论

Meh

Tripadvisor 评级 2.0/5

Nomad-Tastic 经 TripAdvisor 认证的评论

Rooms are small, old, but clean. Washroom was fine for someone short like me, but would be a nightmare for bigger frames. Hotel staff seem indifferent to, at times, borderline rude (Blair was the only bright spot, give that man a raise/promotion). WiFi was an absolute mess for the entire 2 weeks. Don’t plan on getting any work done if that’s something you need. Staff was never able to resolve this issue and were seemingly annoyed at being asked to. I received multiple explanations of how to connect to the internet, something they didn’t explain at check in. Nothing solved the problem. I’m not saying I wouldn’t stay here again, but I’ll definitely be looking elsewhere first. Hospitality is on life support at this hotel. My suggestion would be to use this location as a last resort.

Dear Nomad-Tastric, Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience, therefore it is disappointing to read that we have not quite met your expectations during your stay. I was very happy to have been able to contribute to your comfort during your stay but disappointed to hear that the rest of my team were not so great. I am also disappointed that we were unable to fully resolve your issues with the wifi, so i will be looking into that with our internet provider Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival. Regards, Blair Morten Hotel Manager

Basic but not very comfortable

Tripadvisor 评级 2.0/5

DEMOPHONGEORGE 经 TripAdvisor 认证的评论

Stayed at ibis Budget Auckland Central for a short trip. The bedding was clean, but the room felt cramped and dated. There’s a small kitchenette with a hob, but no pots or cooking tools provided. The bathroom setup is awkward — toilet and shower are in the same tiny space with just a curtain in between, so everything gets wet after use. Fixtures could use an update, and I noticed some dust around. Works if you just need a quick overnight stop, but definitely not ideal for longer stays.

Dear Demophongeorge, Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience, therefore it is disappointing to read that we have not quite met your expectations during your stay. I so apologise that you were not informed upon arrival that you could request pots, pans, etc from our friendly team at reception Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival. Blair Morten Hotel Manager

Would not stay again.

Tripadvisor 评级 1.0/5

GagaMel W 经 TripAdvisor 认证的评论

The only positive thing I have to say about this hotel is the location. On arrival we were given a room that when we went up there wasn't even made up. Went back down to reception and were given the room next door which was in a terrible state of disrepair. The floor in the shower was lino that had a big square crack that was sinking and unstable. There was no remote for the TV which didn't have any reception. I went to call reception for help, only to find the phone doesn't work and was hanging onto the wall by one wire. I went back down to reception who did move us to yet another, mildly better room, however there was an underlying smell of what I can only describe as a mix of feet and cigarette smoke. Thankfully this room had a sliding door to let in fresh air. TV still didn't get any reception, so glad I bought my laptop and HDMI cable. I understand that this is a budget hotel, but the 3 rooms I saw are not as tidy and well presented as those in the hotel's website photographs.

Dear Missmelm2016, Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience, therefore it is disappointing to read that we have not quite met your expectations during your stay. Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival. Regards, Blair Morten Hotel Manager

Good for basic stay

Tripadvisor 评级 3.0/5

SwennySG 经 TripAdvisor 认证的评论

Unbeatable location in the heart of the city. The rooms are decent, though the hotel itself feels quite dated. Check-in lacked warmth as one of the guy staff remained glued to their screens without acknowledging guests. However, the mini kitchenette with cutlery adds a practical touch for short stays. Great for budget-conscious travelers who prioritise location.

Dear SwennySG, Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience. I am delighted to read that you enjoyed your experience with us. Rest assured that your ratings and comments has also been shared with the team who were very happy to have been able to contribute to your comfort during your stay. Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival. Regards, Blair Morten Hotel Manager

The worst we have ever experienced

Tripadvisor 评级 1.0/5

Ngahuia L 经 TripAdvisor 认证的评论

I recently had a distressing stay at ibis hotel that fell short of my expectations in several key areas. The room lacked essential amenities, including hand soap, toothbrushes, and toothpaste, which had to be requested from reception and were single-use only. Additionally, the room did not feature a flat-screen TV, and cooking utensils and dish soap were also not provided. The Wi-Fi option was limited, with a clear indication that the connection would be slow. Furthermore, the bedding was not up to standard, with noticeable yellow stains on the blanket. Despite requesting a change, the replacement blanket had similar stains. Unfortunately, our stay was further marred by an issue with bed bugs, resulting in bites for both my partner and me witch we have proof of and Given the numerous shortcomings, I would rate our experience poorly and would not recommend this hotel to others. We have more photos but my goodness i hope from the ones i have shared you would not think twice.

Dear Ngahuial2025, Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience, therefore it is disappointing to read that we have not quite met your expectations during your stay. As previously discussed with you, following the professional pest control inspection of the room you stayed in, we confirm that no evidence of bed bugs was found in the room or surrounding areas. This includes no signs of live bugs, shed skins, droppings, or any indication of nesting typically associated with an active infestation and we also provided you the report from the pest control company. We appreciate the documentation you’ve provided, however, we must respectfully clarify that a visual diagnosis alone cannot conclusively determine the source or location of the bites, as many types of skin reactions; such as those caused by mosquitoes, sand-flies, or allergic responses can appear similar to bed bug bites. I am sorry to hear that you felt the Wi-Fi was limited. We do have several free options, If you were not an ALL member or chose not become one then then you would have chosen the basic Wi-fi not the premium high speed option. Thank you again for taking the time to share your experience Regards, Blair Morten Hotel Manager

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其他网络用户评价我们的酒店

  • 1,151 评论 9.2/10 位置
  • 1,401 评论 4.6/10 房间
  • 765 评论 7.2/10 服务
  • 81 评论 5.5/10 上网
  • 905 评论 3.2/10 舒适度
  • 483 评论 5.1/10 清洁度
  • 279 评论 3.3/10 设施
  • 69 评论 6.1/10 早餐

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