奥克兰艾勒斯利诺富特酒店 4.5 星

客户意见评级 (ALL 评级) 4.3/5 1,949 评论

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奥克兰艾勒斯利诺富特酒店 - Image 1
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72-112 Greenlane Road East, ELLERSLIE, 1051 奥克兰, 新西兰

描述

酒店其他优惠

  • On-site parking

  • 休闲小酒馆和自助餐

  • 人体工学办公区、无线网络、液晶电视

  • 付费室外停车场

我们的客房

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酒店位置

奥克兰艾勒斯利诺富特酒店

72-112 Greenlane Road East, ELLERSLIE
1051 奥克兰
新西兰

GPS:-36.888758, 174.798748

电话
传真 +64 9 529 9092

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

ACACIA RESTAURANT

Acacia Restaurant is a fast-paced modern suburban bistro committed to providing the best quality produce with an ethos of efficient and caring service. Wherever possible, we source sustainable produce, be it from the land or the sea.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.3/5  1,949 评论

TripAdvisor 评级  4.0/5  1,190 评论

Bad Experience, Charged $277 when I didn't stay

Tripadvisor 评级 1.0/5

S M 经 TripAdvisor 认证的评论

This hotel has hundreds of rooms and is next to one of New Zealand's largest private hospitals. I had booked for 5 nights with the hotel. I was having heart surgery. I was staying pre surgery in the hotel and after surgery. In between my husband was staying there on his own. I was due my heart surgery the day after checking in. When I checked in and went to my room there was no opening windows at all. I could not afford to contract COVID or any other air borne illness before heart surgery. I went downstairs, explained the situation about heart surgery and asked for a room with an opening window for ventilation. I was told the hotel has no rooms with opening windows. I had booked and paid for 5 nights, I paid extra for it to be fully refundable. I had to check out. They only refunded 4 nights and charged me one night at $277. WHY? We then had to go out and try and look for alternative accommodation at a time when I should have been stress free and relaxing before surgery. If a hotel with hundreds of rooms has no opening windows, this should be made clear on booking. After all Covid is not a new respiratory illness and they are right next door to a Hospital so it makes sense that patients will stay there prior to surgery and after surgery if they are from out of town like I am. I wrote multiple emails re this matter but have go no where. I am still $277 out of pocket.

A good hotel close to Cornwall Park Parkrun

Tripadvisor 评级 5.0/5

Ann H Solo travel - 经 TripAdvisor 认证的评论

Stayed at the hotel on my late night arrival into Auckland. Had chosen the hotel due to the proximity to Cornwall Park Parkrun, and was not disappointed, as it was very close and easy to get to. Was also close to the airport, so a quick trip late at night. The room was comfortable and the hotel had parking which was good. An added bonus is that they have a water station to fill water bottles easily accessible near the elevators which was very helpful to fill my water bottle before heading off on my day’s travel.

Dear Ann, Thank you for sharing your positive experience at Novotel Auckland Ellerslie. We are delighted to hear that our hotel's location near Cornwall Park Parkrun and the airport was convenient for your late-night arrival. It's wonderful to know that you found your room comfortable and appreciated our parking facilities. We are particularly pleased that the water station met your needs, as we strive to provide amenities that enhance our guests' comfort and convenience. Your feedback is invaluable to us and contributes to our ongoing efforts to ensure a pleasant stay for all our guests. Warm Regards, Varna Musalini Front Office Manager

Quick 2 Night Stop

Tripadvisor 评级 5.0/5

735justynm Solo travel - 经 TripAdvisor 认证的评论

Seamless experience from checking in to leaving. Large comfortable rooms super comfortable bed and conveniently located 20 minutes from the airport. Also attached to an Ibis Hotel the staff are friendly and professional. Also within walking distance of a Woolworths and McDonalds. Also beautiful Cornwall Park is nearby for a stroll. The only downside is the ludicrous cost of Super Shuttle return 94 NZD to the airport!

Thank you for your kind review. We are delighted to hear that you enjoyed a seamless experience during your stay, and that our rooms, location, and friendly staff met your expectations. We appreciate your feedback regarding the Super Shuttle cost, which is unfortunately set by the service provider. Your insights are valuable to us, and we hope to welcome you back for another enjoyable visit in the future.

Long weekend spoilt.

Tripadvisor 评级 2.0/5

ENWORBD Couples - 经 TripAdvisor 认证的评论

Hotel was clean, reception staff were not friendly, very abrupt on talking to us. Reastaurant and bar service was very slow. At breakfast there was very little food, most had been eaten by the Rugby League team staying there. Not a pleasant stay.

Comfortable stay

Tripadvisor 评级 5.0/5

harrisandfamily 家庭住宿 - 经 TripAdvisor 认证的评论

We stayed for 5 nights. Excellent location. Great rooms. Very friendly and helpful staff. Seamless check in and check out. Plenty of parking space. We enjoyed our stay thoroughly.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 568 评论 7.3/10 位置
  • 906 评论 7.4/10 房间
  • 1,057 评论 8.8/10 服务
  • 18 评论 1/10 上网
  • 461 评论 6.2/10 食物
  • 312 评论 7.5/10 清洁度
  • 260 评论 7.6/10 早餐
  • 181 评论 5.5/10 性价比

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。