奥克兰机场诺富特酒店 4.5 星

客户意见评级 (ALL 评级) 4.6/5 8,112 评论

保证最优惠房价
奥克兰机场诺富特酒店 - Image 1
奥克兰机场诺富特酒店 - Image 2
奥克兰机场诺富特酒店 - Image 3
奥克兰机场诺富特酒店 - Image 4
Auckland International Airport, Ray Emery drive, P.O.BOX 53163 Auckland Airport, 2022 奥克兰, 新西兰

描述

酒店其他优惠

  • 娱乐室从上午 6:00 至下午 3:00 开放。可延迟退房时间，但需加收费用。

  • 无线网络、宽敞的办公区、iPod® 扩展坞座、液晶电视

  • THIRTEEN50 厨房酒吧供应新鲜的当地农产品。您可以在这里休息、用餐和约会。

  • 现代风格的健身中心，帮助您保持体形

  • 可在机场停车场自助停车

我们的客房

Take advantage of our Flight + Hotel offers

Discover
Discover

酒店位置

奥克兰机场诺富特酒店

Auckland International Airport, Ray Emery drive, P.O.BOX 53163 Auckland Airport
2022 奥克兰
新西兰

GPS:-37.003947, 174.783543

电话
传真 +64 9 257 7222

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

THIRTEEN50 Kitchen & Bar

THIRTEEN50 Kitchen &Bar 餐厅拥有现代的用餐风格，具有浓郁的新西兰风格。这里有新鲜的当地农产品、新西兰葡萄酒、啤酒和令人激动的鸡尾酒。提供自助早餐、点菜式午餐和晚餐。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  8,112 评论

客户意见评级 3.5/5

Yun P. 家庭住宿 - 所有已确认评论

整体住宿环境挺好，在机场旁边但隔音却非常好，听不到飞机起落的噪音。早餐也很丰富。但住宿押金退得比较慢，已经过去了一个多星期了，还没收到

Kia Ora Yun, We very much appreciate your comments regarding your stay at Our Place. It is always a pleasure to receive positive feedback. I will share your comments with our team and am sure your feedback will serve as an encouragement to our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Naku noa - Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

客户意见评级 3.0/5

Yanfeng Z. 单人住宿 - 所有已确认评论

地理位置极佳，换乘方便。吃喝等生活设施不足，希望可以增设出售饮用水及简单吃喝物品的地方。

Kia Ora Yanfeng, Thank you for your comments received regarding your recent stay with us. It is always a pleasure to receive feedback from our guests. I will share your experience with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For your future reference, here is a 24 hour convenience store inside the Auckland International Airport building, a quick two minute walk from Our Place for your snacking convenience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to being of service at your next visit. Naku noa - Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

客户意见评级 0.5/5

Dinghua Z. 家庭住宿 - 所有已确认评论

几十年的全球各地旅行，第一次遇见睡觉竟然会被什么臭虫全身被咬破了好几个地方，到今天被咬的地方又疼又痒，简直无法忍受，没有想到Novotel星级连锁酒店会这么脏，更令人气愤的是Kayla Palelei, Guest Services Manager的态度，只是说她去查一下，对我受的伤害好像可以忽略，她的责任是去找虫子，找不到臭虫就跟她没有关系了，简直不可理喻，这种臭虫能找到吗？就连最基本的生活常识都没有，更没有客户意识，NOVOTEL竟然会让这样的人当客户经理说明NOVOTEL的高层，甚至老板们都没有很好的客户服务意识。在我有时间时我会向奥克兰当地政府卫生许可部门及消费者维权部门提出complaint，不能让这样的hotel继续去害人。

Kia Ora and thank you for taking time to post your review. I would like to address this further and as that you contact me directly. Kind regards Rebecca Liddle General Manager

客户意见评级 4.0/5

Zhe Z. 情侣住宿 - 所有已确认评论

酒店服务和环境都很好，但是居然出现二次扣费的情况，这个不太应该

Kia Ora Zhe, Thank you for your comments received regarding your recent stay with us. It is always a pleasure to receive feedback from our guests. I will share your experience with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to being of service at your next visit. Naku noa - Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

客户意见评级 3.0/5

Ling W. 单人住宿 - 所有已确认评论

床太软了，早点自助品种不丰富，早上8:40炒蔬菜已经没有了也没有补货

Kia Ora Ling, Thank you for taking the time to tell us about your experience at the Novotel Auckland Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rebecca Liddle General Manager

其他网络用户评价我们的酒店

  • 3,955 评论 9.4/10 位置
  • 4,857 评论 8.6/10 房间
  • 4,755 评论 8.6/10 服务
  • 48 评论 7.2/10 上网
  • 2,445 评论 8.6/10 舒适度
  • 1,925 评论 7/10 食物
  • 1,339 评论 8.9/10 清洁度
  • 883 评论 8.2/10 早餐

支持方 Trustyou

我们在附近的其他酒店

我们位于 奥克兰 的所有酒店