Hotel Sebel Auckland Mankau 4,5 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 1 913

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Hotel Sebel Auckland Mankau - Image 1
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Hotel Sebel Auckland Mankau - Image 4
16 Lakewood Court, Manukau, 2104 Auckland, Nowa Zelandia

Opis

O hotelu

  • Studio and apartment room types available

  • Meetings rooms and events available

  • Close to Due Drop Events Centre and Rainbows End theme park

  • 24-hour reception

Nasze pokoje

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Lokalizacja hotelu

Hotel Sebel Auckland Mankau

16 Lakewood Court, Manukau
2104 Auckland
Nowa Zelandia

Pozycja GPS:-36.993365, 174.88687

Telefon
Faks +64 9 261 1831

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

ORA BISTRO

ORA Bistro offers contemporary New Zealand cuisine in a relaxed setting for breakfast, lunch and dinner. With stunning décor and an intimate seating, there is no better place to host your next corporate or social event.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.6/5  Liczba opinii: 1 913

Ocena TripAdvisor  4.5/5  Liczba opinii: 167

Great follow up!

Ocena na stronie TripAdvisor 4.0/5

BJB23 Couples - Opinia zatwierdzona w TripAdvisor

Initially we didn't enjoy our stay at the Sebel unfortunately. The air conditioning was not working, had advised the reception for 3 days, their only fix on the third night was to bring us a pedestal fan. The self-service laundry dryers also are not great, either that or the washing machine isn't spinning clothes out enough and we needed multiple tokens for one simple load. Parking is relatively easy and accessible which is good. I had originally given 3 stars however since the initial review I have been in touch with the manager and have been provided with good customer service and issues have been resolved. As such I have amended the star rating to reflect this service. I would recommend staying here as the location is beneficial and the manager does investigate issues and provide quality service and I thank them for this. We would consider staying again.

Dear BJB23, Thank you for sharing your feedback with us. We are truly sorry to hear that your recent stay did not meet your expectations, especially regarding the issues with the air conditioning and laundry facilities. Our team is dedicated to ensuring a comfortable and enjoyable experience for every guest, and we regret any inconvenience you faced during your visit. We appreciate your patience and understanding as we worked to resolve the situation, and we’re glad we could connect with you via email to find a resolution. Your feedback is invaluable to us in our efforts to continuously improve our services. We hope to have the pleasure of welcoming you back in the future to provide you with a seamless and enjoyable stay. Warm regards, Prasheel Churi General Manager The Sebel Auckland Manukau

Consistently good.

Ocena na stronie TripAdvisor 4.0/5

GlendaAnne Friends getaway - Opinia zatwierdzona w TripAdvisor

Excellent stay , lovely staff, very handy to Manukau shopping mall. Platinum level well recognised with upgrade of room , amenities in room, free drinks and breakfast.

Dear GlendaAnne, Thank you so much for your lovely review! We are thrilled to hear that you had an excellent stay and that our team made your experience special. It’s wonderful to know that you appreciated the room upgrade, in-room amenities, and the recognition of your Platinum status. We’re also glad that you enjoyed the convenient location near Manukau shopping mall and our complimentary drinks and breakfast. We look forward to welcoming you back for another consistently great stay! Warm regards, Prasheel Churi General Manager The Sebel Auckland Manukau

Business stays.

Ocena na stronie TripAdvisor 5.0/5

michellemW5053HB Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

I have been coming here for work once a month and staying for at least a week every month. It’s a fantastic hotel to stay at. The staff are so accommodating they go above and beyond to make sure my stay is always the best. I highly recommend this hotel for business or pleasure.

Dear Michelle, Thank you for your continued trust and loyalty! It’s wonderful to hear that we’ve been able to make your monthly business stays both comfortable and enjoyable. Our team takes great pride in going above and beyond to ensure each guest has a memorable experience, so it’s heartwarming to know that you’ve felt well looked after. We truly appreciate your recommendation and look forward to welcoming you back on your next visit, whether for business or pleasure! Warm regards, Prasheel Churi General Manager The Sebel Auckland Manukau

Fabulous stay - Great hotel and excellent location!

Ocena na stronie TripAdvisor 5.0/5

leighs422 Opinia zatwierdzona w TripAdvisor

Coming to Auckland to visit family who live in Manukau, we chose the Sebel and were not disappointed. This is a quality hotel in a fantastic location, only a short drive from/to the airport with access to main arterial routes and all motorway entrances & exits. It's also close to Westfield mall and lots of restaurants. We had a rental car and over the 4nts we stayed (Fri, Sat, Sun & Mon) we had no problems with finding a hotel park with spots at the front and the back of the property - yes, parking does cost $10 per night, but it is worth it and if you join as an Accor member, this price is reduced which is handy. We upgraded to a 1-bedroom Apartment (Room #602), and it was well worth the upgrade as we had a 'balcony and a fantastic view spanning Manukau - could see the city and it was right under the flight path which we loved for plane spotting. Room #601 would also be a great 1-bedroom apartment option with a similar view as it was right next door. The furnishings were simple but well appointed, the shower had excellent pressure and we loved the quality soaps & lotions (being in larger bottles attached to the wall but unable to be accessed/opened is great for the environment). The bed was a bit firm but still comfy and the pillows were fluffy - extra pillows, a blanket and robes were in the wardrobe. The only things I would suggest would be adding a dish scrubber to the kitchenette so we could clean our own dishes (it does have a dishwasher) and having a salt & pepper shaker. Other than it was great to have a Nespresso machine, tea, coffee and milk and there was also a mini bar (extra cost). The service was also excellent. Priyam & her front desk team were exceptional, always greeting customers with a smile and nothing was a problem. We also had a-la carte breakfast one morning (eggs benedict, a coffee & chai latte) at their in-house restaurant (Ora Bistro), and the food & drinks were delicious, priced very well, and once again the service was excellent. Having stayed in many places over the years, overall, we had a wonderful stay with The Sebel Manukau team, and we will definitely be choosing them each time we come up to Auckland. Thanks so much team for your stellar hospitality :)

Here's a revised version of your text with grammar and clarity improvements: --- Thank you, Leigh, for your detailed review. We are pleased to hear about your experience. Our one-bedroom apartments are well-appointed, and some of them offer amazing views of Manukau. If you are lucky with the weather, you can even see the tallest structure in New Zealand, situated in our Auckland CBD. :) We have noted your comments about the cruet set and dish scrubber. We will review them, and if they meet our Health & Safety standards, we will add them to the apartments to accompany the dish drawers in the room. I am sure your comments about the team will serve as encouragement. Thank you very much for your kind words. We look forward to seeing you again on your next trip to Auckland. Warm regards, Prasheel

Fabulous Stay

Ocena na stronie TripAdvisor 5.0/5

kimgor99 Rodziny - Opinia zatwierdzona w TripAdvisor

Love the homely, cosy decor at the Sebel. The room was spacious and well kitted out compared to other hotels. My son and I enjoyed our stay whilst attending a sports competition not far away. We will return

Thank you kimgor99 for your kind words. Glad to hear that you enjoyed your stay with us. It is great to hear that you liked our room lay out and the location was handy for your event location. Look forward to having you again at the hotel in near future. Warm regards, Prasheel

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 534 Liczba opinii 8.3/10 Lokalizacja
  • 997 Liczba opinii 8.9/10 Pokój
  • 1 106 Liczba opinii 9.5/10 Obsługa
  • 11 Liczba opinii 8.7/10 Internet
  • 427 Liczba opinii 9.2/10 Czystość
  • 418 Liczba opinii 8/10 Komfort
  • 367 Liczba opinii 8.8/10 Jedzenie
  • 195 Liczba opinii 9.7/10 Klimat

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