Novotel Auckland Ellerslie 4,5 gwiazdki

Ocena klientów (Ocena ALL) 4.2/5 Liczba opinii: 2 151

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Opis

O hotelu

  • On-site parking

  • Bufet i bistro z odprężającą atmosferą

  • Ergonomiczne miejsce do pracy, sieć WIFI, telewizor LCD

  • Płatny zewnętrzny parking

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Lokalizacja hotelu

Novotel Auckland Ellerslie

72-112 Green Lane East, Ellerslie
1051 AUCKLAND
Nowa Zelandia

Pozycja GPS:-36.888758, 174.798748

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta niedozwolone
  • Restauracja
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

ACACIA RESTAURANT

Acacia Restaurant is a fast-paced modern suburban bistro committed to providing the best quality produce with an ethos of efficient and caring service. Wherever possible, we source sustainable produce, be it from the land or the sea.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.2/5  Liczba opinii: 2 151

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 186

Made a change

Ocena na stronie TripAdvisor 3.0/5

macfod Couples - Opinia zatwierdzona w TripAdvisor

Decided to stay here and pricing was pretty competive. Initial email to hotel took almost a week to respond to and I thought a little abrubt. The hotel itself is located on its own and shared with Ibis. Reception and bar staff were helpful. Its a little tired but not dirty. Rooms were standard but found the bed very comfortable. Wine was very expensive for whats on offer such as Devils Staircase being over twice the standard price at $69 a bottle. Restuarant was ok but limited on choice and food only average unfortunatly.

Dear macfod, Thank you so much for taking the time to review our hotel after your recent stay with us. I am so thrilled you enjoyed your stay and found our room and location perfectly suited to your travels. I am sorry to hear about the intial email response. I will be looking into this matter and have this recitfied. Looking forward to welcoming you back again. Warmest regards,

Disappointing Stay

Ocena na stronie TripAdvisor 3.0/5

Michael L Solo travel - Opinia zatwierdzona w TripAdvisor

Hotel could definitely use a refresh as it is old and dated. As a platinum I was not acknowledged for my loyalty and was not given any welcome amenity which is the usual for ACOR properties. The hotel staff are lovely and check in was easy enough as well the complimentary parking. The breakfast was nice.

Could Be Better

Ocena na stronie TripAdvisor 3.0/5

CEO522 Rodziny - Opinia zatwierdzona w TripAdvisor

Sent email of suggestions and issues to hotel directly. Unfortunately they failed to acknowledge or respond.

Professional and comfortable stay in Auckland

Ocena na stronie TripAdvisor 4.0/5

James C Opinia zatwierdzona w TripAdvisor

This hotel is professional, clean and comfortable. The staff are warm, friendly and very helpful. The amenities are suitable with good breakfast, lunch and dinner options. The meals are very tasty. Will definitely stay here again when I return to Auckland.

Great location, big rooms, friendly staff

Ocena na stronie TripAdvisor 5.0/5

phoebe_ferens Opinia zatwierdzona w TripAdvisor

Stayed here for three nights. Check in was easy (i had already checked in throuh the Accor app). All the staff I dealt with were so friendly and helpful, they really made my stay one to remember! I had a room on the 1st floor. Big room with all that you need. Was a bit surprised by the tini UHT milk on offer but it was replenished every day. House keeping staff were really lovely too. Easy parking - Saturday night was a bit full so had to park further away but still easy enough. Room service was okay. I got the burger - easy to order and it came quick but unfortunetly it was cold, as were the chips. Luggage storage was great. $20 for parking each day was a bit steep. Easy check out. Would stay again

Dear Phoebe_ferens, I would like to sincerely thank you for taking the time to compose such an extensive, insightful and incredibly affirming review on all aspects of your experience with us at the hotel. I am so sorry to hear about your room service order and have personally brought this to both my Executive Chef and Food and Beverage Manager attention. This will ensure we are taking appropriate action to have this recitified. It is certainly one of our greatest pleasures to be able to accommodate you in the friendly and professional way you deserve. I'll have you know, I have passed on your kind comments to our wonderful staff, with great gratitude. I am so thankful our staff created the experience for you we aim to achieve with all of our guests. I have made a note about the parking cost. We so value your high recommendation of the hotel and would love to welcome you back again! Warmest regards,

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 588 Liczba opinii 7.3/10 Lokalizacja
  • 1 052 Liczba opinii 7.2/10 Pokój
  • 1 128 Liczba opinii 8.6/10 Obsługa
  • 21 Liczba opinii 1.6/10 Internet
  • 497 Liczba opinii 6.3/10 Jedzenie
  • 377 Liczba opinii 7.4/10 Czystość
  • 298 Liczba opinii 7.8/10 Śniadanie
  • 211 Liczba opinii 5.4/10 Dobra oferta cenowa

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