Mercure Auckland Queen Street 4 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 205

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Queen Street 500, 1010 AUCKLAND, Nowa Zelandia

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Lokalizacja hotelu

Mercure Auckland Queen Street

Queen Street 500
1010 AUCKLAND
Nowa Zelandia

Pozycja GPS:-36.8567927, 174.7619403

Telefon
Faks +64 9 281 6364

Dojazd i transport

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Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
W pobliżu obiektu
  • Parking

Lone Star Queen Street

Lone Star Queen Street, come and enjoy all of your Lone Star Favorites in a new venue. Located inside the Mercure Auckland Queen Street Hotel. **Please note this is a standalone restaurant and does not accept Accor Plus Discount.

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Ocena ALL  4.4/5  Liczba opinii: 205

Ocena TripAdvisor  3.6/5  Liczba opinii: 67

A comfortable stay

Ocena na stronie TripAdvisor 4.0/5

BirdPinoTrollFin Opinia zatwierdzona w TripAdvisor

It was my first time staying at this hotel. I have a mixed feeling about my experience. Positive: Very friendly staff and welcoming. Rooms are well maintained and big. Bathroom is very spacious. Not so positive: It is centrally located, althought I counted time walking from the hotel to the harbour, 25 to 30 minutes. As Auckland city is builder on many different volcano fields, it is very hilly which means a steepy walk back to the hotel. My room's safe is not working and I was told it can not be required. The gym is so small and not very useful. Welcome drink for Gold member: very limited option unlike those offered by its counterparts such as Novotel. I arrived at the bar at 4.30pm, had a welcome drink and ask if Happy Hour is still on and was told it had finished despite it advertised the happy hour is between 4 and 6pm. Overall it was a comfortable stay but there are more rooms for further improvement.

Great hotel and customer services

Ocena na stronie TripAdvisor 5.0/5

Laura M Solo travel - Opinia zatwierdzona w TripAdvisor

I stayed at Mercure Queen Street. I came on own for family meet up. Was too early to check into actual room but they were very accommodating. I paid for parking and put car there. Was very secure underground parking, not bad price for assurance of security. The man put my case into locked cupboard u til I returned later to room. Lovely room, decor great. Bathroom and everything modern and clean. All staff I saw were friendly, polite and accommodating. Definitely be back if in Auckland 👍👍

Interesting Experience

Ocena na stronie TripAdvisor 3.0/5

Go18643137521 Opinia zatwierdzona w TripAdvisor

The hotel is in a great location and the rooms are nicely done. The beds are comfortable and bathrooms clean. The hotel was let down by its service. We were a couple staying there and they only give one coffee sachet each per day, they didn’t not replenish the bathroom products when housekeeping were servicing the room. They didn’t give slippers but only one pair, not two. The final gripe was the heating, it was locked out and 18 degrees and the room felt very cold. We did get the temperature increased but it’s kept resetting to 18 degrees after around 15 minutes. For the price of this hotel, I felt I would be better staying at the ibis budget down the road. This is the first time I have had such issues at an Accor hotel.

Good top of Queen St - K Road option

Ocena na stronie TripAdvisor 4.0/5

Woodinio Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

I stayed for 24hours for work. The rooms are modern in a converted older building. The room itself - clean, freshly decorated- was small. Not much room round bed - esp for a couple of people and luggage. Small desk space did what it needed to. The deck and the bathroom were large comparatively! Deck got midday sun which was appreciated. The bed was comfy and the shower was powerful and hot. Reception staff were short and discourteous. Would recommend and I’d stay again.

Dismayed

Ocena na stronie TripAdvisor 2.0/5

Karen1926 Rodziny - Opinia zatwierdzona w TripAdvisor

Parking was not available when we arrived onsite. There was no mention of advanced booking for parking needed. Accor member benefits not accepted at restaurant as restaurant is not affiliated to the hotel. There is no information about this when booking. There is no service water in the room. You have to go to the lobby to access a drinking water dispenser. Staff were polite and very apologetic though.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 758 Liczba opinii 7.5/10 Lokalizacja
  • 984 Liczba opinii 7.9/10 Pokój
  • 768 Liczba opinii 8.7/10 Obsługa
  • 15 Liczba opinii 8.1/10 Internet
  • 527 Liczba opinii 7/10 Komfort
  • 377 Liczba opinii 8.2/10 Czystość
  • 298 Liczba opinii 6.7/10 Śniadanie
  • 202 Liczba opinii 8.4/10 Klimat

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