5 Terres Hotel&Spa-MGallery 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.7/5 871 أراء

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5 Terres Hotel&Spa-MGallery - Image 1
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11 Place De L Hotel De Ville, 67140 Barr, France

الوصف

خدمات الفندق الإضافية

  • On the Alsace "Route des Vins" in the wine capital of Bas-Rhin

  • A restaurant offering modern cuisine with fresh seasonal produce

  • Luxury spa under centuries-old vaults & gemology precious stone treatments

  • Great wines and fine vintages to enjoy at the warm Wine Bar

  • Covered secure parking with charging terminals

الإقامات المتوفرة لدينا

موقع الفندق

5 Terres Hotel&Spa-MGallery

11 Place De L Hotel De Ville
67140 Barr
France

نظام تحديد المواقع العالمي (GPS):48.409008, 7.450007

الهاتف

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

LA TABLE DU 5

The Table du 5 unveils a modern bistro menu made up of fresh and local products, subtly varied according to season, accompanied by a delightful wine list to enjoy in your room or on the terrace.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.7/5  871 أراء

تقييم TripAdvisor  4.5/5  577 أراء

2024 شهادة تميّز

Combines beautiful design with old world charm

ملاحظة Tripadvisor 5.0/5

lindycardy Couples - تقييم TripAdvisor المعتمد

The hotel exterior is a typical Alsace ginger bread construction. The interior beautifully combines this old-world charm with a fresh modern interior. The spa & pool in the cellar are first class. The masseur Elodie was amazing. The hotel restaurant was closed on our first night, we found a nice pizza restaurant but most of the town of Barr was closed. We ate in the hotel restaurant the following night. We experienced very poor service. 40 minutes before we had wine to our table. Two hours between ordering our food and getting our main course. There were other issues in terms of lack of professionalism amongst staff. Two of the three dishes I was served were unacceptable. I made the reception staff aware I was unwilling to pay for these dishes, and they removed them from the bill. The breakfast was wonderful. The staff, during breakfast, the cleaner and reception staff were all friendly and professional.

Poor experience - be careful before booking

ملاحظة Tripadvisor 1.0/5

Chris123455789 تقييم TripAdvisor المعتمد

This is a terrible little hotel that holds itself out as something it is not. Be sure to know exactly the room you’re getting ahead of time, or prepare for disappointment. When we tried to leave, we were told “prepaid” sorry, you are out of luck. When asked if we could transfer to a sister hotel, which was the suggestion of the night staff when we asked upon checking in, we were told “no.” We effectively have a room that we’re sure the summer interns use during the season, behind a curtain, no elevator service, which you get to by walking through a service area (thus the curtain) - what kind of hotel even has rooms like that???? As we all know, pictures lie, we do not recommended this hotel at all … stay in Obernai, stay in Colmar or any of the other towns … horrible little place full of puffed up pretenders

Dear Guests, On reading your comment we are astounded by such bad faith. You booked 4 nights in our house. On the very first afternoon, you came to reception saying ‘there's nothing to do in this town, we want to leave’. The team showed you places to visit, asked if there was anything else we could do to make your stay more enjoyable, asked if the room was suitable or if we could offer you another one, but you were adamant that ‘we want to leave’. Also, yes, our team offered to arrange a transfer to another hotel, but this has nothing to do with the prepayment of your stay, which cannot under any circumstances be transferred to another establishment...... Finally, the fact that you obviously did not enjoy your room (something you could have told us on the spot ....), does not justify your defamatory and misleading comments about the fact that it could have been a room intended for staff ...... Not to mention your disrespectful and offensive comments about our staff, which we do not accept. Sincerely The 5 Terres team*****

Excellent

ملاحظة Tripadvisor 5.0/5

bbm44 العائلات - تقييم TripAdvisor المعتمد

A charming and special hotel. Excellent service and personal attention. Happy to provide service. Highly recommend the hotel, beautifully designed and excellent food. Comments to the hotel There really isn't

never had such a bad reservation service at any All Accor hotel

ملاحظة Tripadvisor 1.0/5

AlexanderD1194 العائلات - تقييم TripAdvisor المعتمد

Reservation department clearly not interested in new customers. Personally emailed them with the request for availability of two rooms next to eachother. just recieved an email back, with a link of the hotel........ and the remark. children below 16 are not welcome in the Spa...... no help in getting the correct rooms..... no message on webistes etc about the spa (no children without adult guidance would have been a better option....) would be better if the would advertice ADULT ONLY. called the hotel to discuss, no management available to help.. i had to call back after 14.00.... amazing that this is happening on a service level not worth a MGallery, All Accor hotel!

Outstanding Place for a 2 day-business meeting

ملاحظة Tripadvisor 5.0/5

Muriel C المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

We had a 2 day business meeting with a group of 9 people. Everything was outstanding! Excellent meeting facilities, wonderful historical building with very high quality renovation and modern decoration, very comfortable rooms and exceptionnal home made food. Great choice for breakfast as well. Congratulations To the whole team for your excellent work. This place would certainly desserve 5 stars.

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 227 أراء 8.5/10 الموقع
  • 328 أراء 8.4/10 الغرفة
  • 540 أراء 9.2/10 الخدمة
  • 275 أراء 6.7/10 مرافق رياضية / صحية
  • 211 أراء 9.7/10 شعور
  • 181 أراء 9/10 الإفطار
  • 135 أراء 8.4/10 مستوى الراحة
  • 66 أراء 9.1/10 مستوى النظافة

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منشآتنا الأخرى القريبة

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.