Novotel Ambassador Seoul Dongdaemun Hotels & Residences 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.5/5 1.183 görüş

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238 Euljiro, Jung Gu, 04561 SEOUL, Güney Kore

Açıklama

Otel ekstraları

  • Prime Location - Located in central Seoul, just minutes from the subway.

  • Spacious Stays - 331 guest rooms and 192 residences, with connecting options available.

  • Dining & Bars - One restaurant and three bars, including a breathtaking rooftop bar.

  • Wellness Facilities - Outdoor infinity pool, indoor pool, fitness center, and sauna for your r

  • Family-Friendly - Kids Zone open daily from 8 AM to 8 PM (closed on the first Tuesday of each

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Otelin konumu

Novotel Ambassador Seoul Dongdaemun Hotels & Residences

238 Euljiro, Jung Gu
04561 SEOUL
Güney Kore

GPS:37.566388, 127.004313

Telefon
Faks +82 2-3425-8001

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Evcil hayvanlara izin verilmez
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.5/5  1.183 görüş

TripAdvisor Derecesi  4.5/5  677 görüş

2025 mükemmeliyet sertifikası

Impeccable stay

Tripadvisor puanı 5.0/5

Aryane B TripAdvisor onaylı yorum

The overall service is superb! The check in and check out process was seamless! As an Accor platinum member, the applied benefits in this hotel is just perfect, from the early check in, to the late check out and even the upgrade. We arrived early as we wanted to maximize the stay. First of all, we got upgraded without even asking, we were allowed to do early check in as well without even asking, as well. We didn’t expect to get checked in at 11AM. The staff were all pleasant and courteous, especially the one who checked us in, it’s just unfortunate that I wasn’t able to get her name. I would’ve given her a special mention. Th breakfast was standard, but the scrambled eggs were just scrumptious.l, I was just looking forward to it every morning. Of note is the Korean section, which was a standout, especially the bulogogi and the mayak eggs. It just made the stay more immersive, like giving you a taste of the Korean culture as soon as you start your day. The lounge food was good, although there was minimal selection of wine, it was still good. Cansu, the associate at the lounge was also very mindful of the needs of the guests, always ready to assist with anything. The lounge isn’t as luxurious but the staff made it so. I’ll take great service over anything else anytime.

Dear valued guest, Warmest greeting from Novotel Ambassador Seoul Dongdaemun Hotels & Residences. On behalf of the management and staff in Novotel Ambassador Seoul Dongdaemun Hotels & Residences, we appreciate your positive comments regarding your experience. We are truly delighted to hear how satisfied you were with the exceptional service provided by our staff. Please rest assured that we will continue to dedicate ourselves to ensuring every guest has a memorable and pleasant experience. Your kind words of praise for our team's efforts are deeply appreciated and will inspire us to maintain the highest standards of hospitality. We are sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Once again, thank you for sharing your review and we look forward to welcoming you back in the future. Thank you. Best regards, Kevin Choi General Manager Novotel Ambassador Seoul Dongdaemun Hotels & Residences

My favorite hotel in Seoul

Tripadvisor puanı 5.0/5

EJLIAM TripAdvisor onaylı yorum

Very clean faciality and super kind staff. Suitable for family and kids. Close to Myung-dong, DDP and main attraction.

Dear Valued Guest, Warm greetings from Novotel Ambassador Seoul Dongdaemun Hotels & Residences. On behalf of our management and dedicated staff, I would like to extend my sincere gratitude for your kind words and positive feedback regarding your recent stay with us. It brings us immense joy to learn that you were pleased with staff service and location. Your appreciation serves as a great source of motivation for us to continuously enhance our standards and create even more memorable experiences for our esteemed guests. We truly look forward to the privilege of welcoming you back in the near future and providing you with another exceptional stay. Thank you once again for your support and trust in us. Best regards, Kevin Choi General Manager Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Very modern and clean, walkable and good location

Tripadvisor puanı 5.0/5

travelbeachrepeat Couples - TripAdvisor onaylı yorum

Great location, can walk to Myeongdong Street. Not far from other tourist attractions. Very modern and clean. Full bidet. Small bathroom and room but we were able to fit 2 large suitcases, nothing more. Comfy king bed. Loved the kitchenette had a dispenser of filtered water.

Dear valued guest, Warmest greeting from Novotel Ambassador Seoul Dongdaemun Hotels & Residences. On behalf of the management and staff in Novotel Ambassador Seoul Dongdaemun Hotels & Residences, we appreciate your positive comments regarding your experience. We are happy to know how much you were satisfied with our service and location. We will constantly do our best guest to have a memorable experience. We are sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Once again, thank you for sharing your review and we look forward to welcoming you back in the future. Thank you. Best regards, Kevin Choi General Manager Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Such a confortable stay...

Tripadvisor puanı 5.0/5

lamiasaffo TripAdvisor onaylı yorum

Confortable and clean. A real luxury experience. Excellent breakfast. Indoor swimming pool during cool season. Good place to discover Seul.

Dear Valued Guest, Warm greetings from Novotel Ambassador Seoul Dongdaemun Hotels & Residences. On behalf of our management and dedicated staff, I would like to extend my sincere gratitude for your kind words and positive feedback regarding your recent stay with us. It brings us immense joy to learn that you were pleased with comfortable and clean, breakfast Service. Your appreciation serves as a great source of motivation for us to continuously enhance our standards and create even more memorable experiences for our esteemed guests. We truly look forward to the privilege of welcoming you back in the near future and providing you with another exceptional stay. Thank you once again for your support and trust in us. Best regards, Kevin Choi General Manager Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Leave your Kid`s at home and bette be heat resistant

Tripadvisor puanı 2.0/5

eiche25 TripAdvisor onaylı yorum

We booked five nights as a family. One of the reasons we chose this hotel was its location and the rooftop pool, which our six year old doughter was looking forward to visit. But on arrival we`ve been informed that children are not allowed in the rooftop pool, even when accompanied by adults. This Info was displayed nowhere on the website. Equally strange is the fact that there is a reservation system for the pool. You can't just walk by and cool off if you feel like it. You have to make a reservation in advance, which only entitles you to a maximum stay of 45 minutes. It is also not possible to visit the pool twice a day, e.g., for a quick swim in the morning and to freshen up in the evening, as only one reservation per day can be made. But back to our arrival: The reservation was made for three guests, but when we opened the door, the room only had amenities such as towels, hangers, toothbrush cups, duvets, and pillows for two people. Furthermore, the room temperature was 28 degrees Celsius upon arrival. During our stay, the temperature repeatedly rose to this level despite being set to the coldest setting, and no remedy could be found - and there was no apology by the staff either. The hotel is also equipped with a range of technical gimmicks. For example, a booking system for ordering room amenities (such as the missing hangers). However, only a maximum of two hangers can be ordered at a time. Women should therefore travel with a maximum of two dresses, and men with a maximum of two suits. Equally interesting: there is an indoor pool that children are also allowed to use. However, swimming caps must be worn here. This is not the case in the rooftop pool. But why? Since we were not allowed to visit the rooftop pool with our daughter, we each had to buy a swimming cap from the hotel. The bottom line is that the hotel leaves a strange overall impression that has nothing to do with a five-star hotel where the guest should be treated well. Finally, a tip: if you book a regular standard taxi to the airport through the hotel, you pay a fixed rate of 80,000 won. However, if you take a taxi from the street or via App, it only costs 60,000 won. It is not worthy of a hotel of this category to try to earn money from the taxis as well.

Dear Valued Guest, Thank you very much for taking the time to share your feedback following your recent stay at Novotel Ambassador Seoul Dongdaemun Hotels & Residences. We have carefully reviewed your comments regarding the rooftop pool policy, room preparation, in-room temperature control, and amenity request system. Your feedback is truly valuable, and we have taken specific actions to address these concerns. We apologize for the lack of clarity regarding our rooftop pool policy. The rooftop pool is designated for adult use only due to safety and operational considerations. We acknowledge the importance of clear communication and have since updated our website to ensure this information is clearly stated for future guests. In addition, we have adjusted our system settings to allow greater flexibility in amenity requests, and have also addressed the issues related to in-room amenities and temperature by reinforcing procedures with our relevant teams to enhance consistency and service quality. We sincerely apologize that your experience with us did not reflect the high standards we strive to maintain. Your feedback is crucial for us to improve and deliver better service in the future. We do hope to have another opportunity to restore your confidence and provide your family with the quality stay you originally anticipated. Best regards, Kevin Choi General Manager Novotel Ambassador Seoul Dongdaemun Hotels & Residences

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