Fairmont Yangcheng Lake 5 stars

Customer review rating (ALL Rating) 4.5/5 106 reviews

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Description

Hotel extras

  • Scenic lakeside surroundings with water sports, a verdant park and bike paths.

  • Varied dining spotlighting produce from the on-site organic farm.

  • Spa and health club with indoor and outdoor pools and mineral baths.

  • 2,200 square meters of event space including Kunshan's largest ballroom, plus garden venues.

Our accommodation(s)

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Hotel location

Fairmont Yangcheng Lake

Jiangsu, No. 3668 West Ma'anshan Road
215300 KUNSHAN
China

GPS:31.387146, 120.837469

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  106 reviews

TripAdvisor Rating  4.9/5  2,735 reviews

Good stay

Customer review rating 4.0/5

Adam Families - Confirmed reviews ALL

Hotel with fantastic view

TripAdvisor rating 5.0/5

Vicder_haha TripAdvisor review

Good location, nice lake view.

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Fairmont Yangcheng Lake. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 5.0/5

H. Business - Confirmed reviews ALL

Dear Ms. H., We very much appreciate your comments regarding your stay at the Fairmont Yangcheng Lake. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gracia Chen Guest Experience Manager

It was ok.

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Dear William S., Thank you for taking the time to tell us about your experience at the Fairmont Yangcheng Lake. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gracia Chen Guest Experience Manager

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Other web-users rate our hotel

  • 575 reviews 9.4/10 Location
  • 1,077 reviews 9.2/10 Room
  • 1,226 reviews 9.2/10 Service
  • 459 reviews 8.4/10 Food
  • 321 reviews 8.8/10 Comfort
  • 303 reviews 9/10 Cleanliness
  • 294 reviews 8.4/10 Breakfast
  • 105 reviews 7/10 Pool

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