Fairmont Yangcheng Lake 5 stars

Customer review rating (ALL Rating) 4.6/5 107 reviews

Fairmont Yangcheng Lake - Image 1
Fairmont Yangcheng Lake - Image 2
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Jiangsu, No. 3668 West Ma'anshan Road, 215300 KUNSHAN, China

Description

ALLSAFE approved hotel

Hotel extras

  • Labeled ALLSAFE

  • Scenic lakeside surroundings with water sports, a verdant park and bike paths.

  • Varied dining spotlighting produce from the on-site organic farm.

  • Spa and health club with indoor and outdoor pools and mineral baths.

  • 2,200 square meters of event space including Kunshan's largest ballroom, plus garden venues.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Fairmont Yangcheng Lake

Jiangsu, No. 3668 West Ma'anshan Road
215300 KUNSHAN
China

GPS:31.387146, 120.837469

Telephone
Fax +86 512 5780 7255

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  107 reviews

TripAdvisor Rating  5.0/5  2,166 reviews

Certificate of excellence 2022

well located

Customer review rating 4.5/5

Z. X. Families - Confirmed reviews ALL

nice room, good service, better to improve food taste.

Dear Z. X., Thank you for choosing Fairmont Yangcheng Lake during your trip. I’m really pleased that you had an enjoyable stay and thank you for your positive comments. Our chef team are devoted to collecting more guests feedback and improve food taste. Look forward to welcoming you back to Fairmont on your next trip. - Gracia Chen, Guest Experience Manager

Relaxing Stay

Customer review rating 5.0/5

Peter S. Business - Confirmed reviews ALL

As always, my arrival and the room was well pepared, this time by FOM Owen, well done ! Sammi provided a delightful and passionate service in the FGL, much appreciated. The food prepared by Chef Tom and his team was very delicious, especially the Cesar Salad and the grilled fish with tomato salsa. Thank you very much !

Dear Peter S., We very much appreciate your comments regarding your stay at the Fairmont Yangcheng Lake. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.-- Gracia Chen, Guest Experience Manager

well located and nice food

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Happy and relaxed

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Fairmont Yangcheng Lake. I’m really pleased that you had an enjoyable stay and thank you for your positive comments. Our associates will be thrilled to read your feedback, they are all committed to bringing the best service to our guests. From all the team, thank you for your kind review, we look forward to welcoming you back to Fairmont on your next trip. - Gracia Chen, Guest Experience Manager

Wunderful stay in relaxing atmosphere

Customer review rating 5.0/5

Peter S. Friends - Confirmed reviews ALL

We had another wonderful and relaxing weekend stay at the FYL hotel. The service provided from check in to check out by FOM Owen was just perfect. I am so happy to see Owen again at FYL, after his 3 year break... Michelle did a great service in FG Lounge throughout our stay. Always anticipating our wishes and expectations at all times. She also improved her English skills to the benefit of sevarl guests. Thanks to the entire team for this great exerience. We will be back soon. Cheers Peter S.

Dear Peter S., We very much appreciate your comments regarding your stay at the Fairmont Yangcheng Lake. It is always a pleasure to welcome you back and to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gracia Chen

Good Relax getaway

Customer review rating 4.0/5

Davidd Couples - Confirmed reviews ALL

Nice hotel and comodity in a quiet area

Dear DAVIDD, We very much appreciate your comments regarding your stay at the Fairmont Yangcheng Lake. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gracia Chen Guest Experience Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 489 reviews 9.3/10 Location
  • 789 reviews 8.8/10 Room
  • 991 reviews 9.1/10 Service
  • 439 reviews 7.8/10 Amenities
  • 369 reviews 8.3/10 Food
  • 256 reviews 8.3/10 Comfort
  • 241 reviews 7.9/10 Breakfast
  • 173 reviews 8.4/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.