Makkah Clock Royal Tower - A Fairmont Hotel 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 7,646 件のレビュー

Makkah Clock Royal Tower - A Fairmont Hotel - Image 1
Makkah Clock Royal Tower - A Fairmont Hotel - Image 2
Makkah Clock Royal Tower - A Fairmont Hotel - Image 3
Makkah Clock Royal Tower - A Fairmont Hotel - Image 4

説明

ホテルのその他の情報

  • Free WiFi

  • Steps from Holy Kaaba

  • Kaaba view rooms

  • Breakfast from 6 AM to 10:30 AM

  • Laundry and ironing services

当ホテルの客室

ホテル所在地

Makkah Clock Royal Tower - A Fairmont Hotel

King Abdul Aziz Endowment, Clock Towers Complex, PO Box 762
21955 MAKKAH
サウジアラビア

GPS:21.417981, 39.825229

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • バー
  • 会議室
  • 全館禁煙

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  7,646 件のレビュー

トリップアドバイザーの評価  4.2/5  5,387 件のレビュー

2024エクセレンス認証

Housekeeping service

トリップアドバイザーの評価 5.0/5

Anas K トリップアドバイザー認証口コミ

Supervisor nejam uddin and his team ilham& nasir faruk Room cleaning was flawless Bathroom was well organize The beds and pillows were supper relaxed I highly recommend this hotel and the staff were very friendly. Anas from room # 1829

Dear Anas, we thank you for expressing your opinion about room amenities, bathroom and room cleanliness, and we are pleased that our services have met your satisfaction. We want to express our sincerest gratitude for your kind words towards Mr. Nejam Uddin, Mr. Ilham and Mr. Nasir as they continually strive to deliver excellent service to ensure our guests fully enjoy their stay among us. We look forward to serving you soon and promise to provide you with better services during your next visit.

Bad experience, hotel not deserving fairmont category, team not professional and should learn the standards off all accor, never

トリップアドバイザーの評価 1.0/5

ahmedf109 トリップアドバイザー認証口コミ

Very disappointed with the quality of service at the hotel, the standards and loyalty practices not respected, a far cry from the fairmont brand

Dear Ahmed, We take all reviews seriously to constantly develop our services, as your satisfaction is our top priority. Let us assure you that the departments concerned have been informed about your experience about service, and we will do our best to take your feedback into action and promise to meet your expectations on your next visit. Kind regards, Makkah Clock Royal Tower, A Fairmont Hotel.

Housekeeping at Fairmont Makkah

トリップアドバイザーの評価 5.0/5

Meander54414690091 トリップアドバイザー認証口コミ

Alhamdulillah, we very happy with the housekeeping service, @40 floor, especially amir basheer & shahnawaz, what ever we request they provide us,

Dear guest, we thank you for expressing your opinion and we are pleased that our services have met your satisfaction. We want to express our sincerest gratitude for your kind words towards Mr. Amir and Mr. Shahnawaz as they continually strive to deliver excellent service to ensure our guests fully enjoy their stay among us. We look forward to serving you soon and promise to provide you with better services during your next visit.

Housekeeping service was excellent

トリップアドバイザーの評価 5.0/5

Zeeba R トリップアドバイザー認証口コミ

Supervisor nejam uddin his team ilham & nasir faruk room cleaning was outstanding room smell very freash bathroom cleaning was excellent our bed was very comfortable housekeeping was very friendly I will come back again fairmont hotel 1825

Dear guest, Thank you for your positive comments about room and bathroom cleanliness. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay, given that our commitment to guest satisfaction is our top priority. We want to express our sincerest gratitude for your kind words towards Mr. Nejam Uddin, Mr. Ilham and Mr. Nasir as they continually strive to deliver excellent service to ensure our guests fully enjoy their stay among us. We look forward to serving you during your next visit. Best regards, Makkah Clock Royal Tower, A Fairmont Hotel.

Excellent

トリップアドバイザーの評価 5.0/5

Reem B トリップアドバイザー認証口コミ

Had a very nice experience. Sameer was very polite, friendly and helpful in the breakfast area. We really liked this and will be visiting soon.

Dear Reem, We take pride in making each of our guests' visits unforgettable. We want to express our sincerest gratitude for your kind words towards Mr. Sameer as he continually strives to deliver excellent service to ensure our guests fully enjoy their stay among us. Looking forward to welcoming you back again in the near future. Warm regards, Makkah Clock Royal Tower, A Fairmont Hotel.

との提携 TripAdvisor

その他のウェブユーザーの評価

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