Mövenpick Hotel & Residence Hajar Tower Makkah 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 3,220 件のレビュー

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P O Box 17700 Abraj Al Bait, Makkah 21955, Near King Abdul Aziz, 21955 MAKKAH, Saudi Arabia

説明

ホテルのその他の情報

  • Few steps from the Holy Kaaba

  • Kaaba and Haram partial view rooms and Suites

  • A great dining experience

  • Free Wi-Fi internet

  • Laundry and ironing services

当ホテルの客室

ホテル所在地

Mövenpick Hotel & Residence Hajar Tower Makkah

P O Box 17700 Abraj Al Bait, Makkah 21955, Near King Abdul Aziz
21955 MAKKAH
Saudi Arabia

GPS:21.419114, 39.824608

電話番号
ファックス +966 12 571 7100

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  3,220 件のレビュー

トリップアドバイザーの評価  4.5/5  1,850 件のレビュー

2023エクセレンス認証

Perfect

トリップアドバイザーの評価 5.0/5

Anam I トリップアドバイザー認証口コミ

Excellent stay, impeccable customer service, amazing breakfast. Location was right in front of holy mosque. Very convenient for food and shopping as well. No problems with the hotel only the neighbor’s kids made a lot of noise we complained and then the hotel was kind enough to fix it.

More like a motel, with good access to the haram

トリップアドバイザーの評価 3.0/5

Sightseer05793594832 ファミリー - トリップアドバイザー認証口コミ

Underwhelming stay. At check in the kaaba view room that we had booked was unavailable. Mr. Turki at checkin was kind enough to upgrade us to a suite with part “haram” view suite which we accepted as there was no other solution. The room however was very old and shabby with furniture falling apart and beds not comfy at all with hard spring mattresses that remind me more of a motel than a 5 star hotel. There was also a smell in the room and corridor which others have mentioned in their reviews. I have stayed at the fairmont too in the Clock Tower and that is fair to say 10/15x better than this hotel. I would not recommend. Even the suite looked like two rooms joined together and the kitchen amenities were all falling apart with the stove not even working. We didn’t want to cook however a feature offered should work! The breakfast was decent but nothing to write home about. Look elsewhere is my recommendation! P.S. Only fairmont has their own prayer room in this building, all other hotels share a communal prayer area on P9/P10 which only a couple of the many lifts go to so it can be a challenge if you wanna pray there.

Amazing stay but...

トリップアドバイザーの評価 5.0/5

нend ѕ トリップアドバイザー認証口コミ

This hotel is the best I stayed for 2 nights was amazing Staff and reception are amazing I was in room 3220 Room rubbish bin was never cleaned even from the stay pror me But i didnt complain to be honest Thanks to the staff and the hotel management Hend sorour

A good 3 star Hotel

トリップアドバイザーの評価 2.0/5

hishamb01 Couples - トリップアドバイザー認証口コミ

Resturant, the only thing I can say it’s clean with very welcoming staff. But in terms of quality and taste it’s below average. The same food everyday Bathrroms, clean and functioning but old poorly maintained furniture. The bathroom condition is possibly a 2 star level Limited seats in the lobby considering the large volume in Ramadan time. Check in service was fast as they have good number of staff working the same time Beds were comfortable Private transportation company taking care of airport transportation. Unnecessarily too expensive. You can easily take a car with half the price outside the hotel.

Non clean hotel ,, no honest service

トリップアドバイザーの評価 3.0/5

Abdullah A トリップアドバイザー認証口コミ

The room service is dirty,, no honest people specially to drop off the airport,, took from me 450 riyal to drop off Jedda international airport,, the hotel car dropped us and left quickly realizing it’s not the right airport,, took us hard times to get to the right airport,, late.

Dear Guest, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely, Sincerely yours, Ahmed Al Hasawi Front Office Manager Mövenpick Hotel Residences Hajar Tower Makkah

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 4,231 件のレビュー 7.6/10 客室
  • 12,894 件のレビュー 9.5/10 サービス
  • 109 件のレビュー 2.3/10 インターネット
  • 2,370 件のレビュー 8.4/10 清潔さ
  • 2,328 件のレビュー 8.8/10 料理
  • 1,350 件のレビュー 7.3/10 朝食

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