ibis Styles Makkah 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 320 件のレビュー

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ibis Styles Makkah - Image 1
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4490 King Fahd Road, Al Maabdaah Al Azizia Makkah, 4490 MAKKAH, Saudi Arabia

説明

ホテルのその他の情報

  • WIFI Included

  • Close to the Holy Masjid al Haram

  • 24/7 web corner

  • Indoor car park

  • Holy Masjid al Haram shuttle service

当ホテルの客室

ホテル所在地

ibis Styles Makkah

4490 King Fahd Road, Al Maabdaah Al Azizia Makkah
4490 MAKKAH
Saudi Arabia

GPS:21.432756, 39.852489

電話番号

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  320 件のレビュー

トリップアドバイザーの評価  4.0/5  66 件のレビュー

Ok for low budget Makkah stay

トリップアドバイザーの評価 3.0/5

Mo G トリップアドバイザー認証口コミ

Ok for a low budget during peak season, but not Ibis standard. Was not recognized as an Accor Member. Rooms are just basi, the site sofa needs cleaning, stained. Water pressure extremely low. Bus works as per tge schedule, although not very convenient duri g Ramadhan but was ok and on time, just 5mins to the Al Gjazaa but station and ~ 10mins walk to Haram prayer area, although if you need to access the clock tower area for restaurants, you will need to walk more.

Dear Valuable Guest, Thank you for taking the time to share your review about your stay at Ibis Styles Makkah Hotel. We apologize for our late response due to a technical issue. We appreciate your positive feedback on our affordability during peak season. We also apologize for not meeting the Ibis standard, not recognizing you as an Accor Member, the basic room conditions, the cleanliness of the sofa, and the low water pressure. Your feedback is invaluable, and we will work on these areas to improve our guests' experiences. We have implemented numerous improvements in both our hotel's product offerings and services, and we are hopeful for the opportunity to welcome you back and exceed your expectations. Best regards, Mostafa Mousa Ibis Styles Team

A fantastic experience

トリップアドバイザーの評価 5.0/5

Zohra S トリップアドバイザー認証口コミ

Hi, I'm Zohra, I'm from Morocco but I live in Italy. I stayed in this hotel in February 2024, I had a great time, correct, clean and excellent service. I especially want to compliment three employees: Shroog, Nawaf and Fehaid. They are truly exquisite and honest people who deserve all the compliments. I absolutely recommend this place.

Dear Zahra, Thank you for taking the time to share your review about your stay at Ibis Styles Makkah Hotel. We apologize for our late response due to a technical issue. We appreciate your positive feedback on your fantastic experience, cleanliness, and excellent service. We are delighted to hear your compliments for Shroog, Nawaf, and Fehaid. Your feedback is invaluable, and we will work on these areas to improve our guests' experiences. We are hopeful for the opportunity to welcome you back and exceed your expectations. Best regards, Mostafa Mousa Ibis Styles Team

Excellent Service from AMAL AND NAWAF

トリップアドバイザーの評価 5.0/5

KHAWAJA55 トリップアドバイザー認証口コミ

I traveled from London,I recently stayed at Hotel Ibis Styles Makkah and was thoroughly impressed with the service provided by the Front House Officer Miss Amal, Mr Nawaf. Their customer service was exceptional, displaying a friendly and professional demeanor throughout my stay. The Front House Officer demonstrated excellent communication skills, addressing my inquiries promptly and efficiently. Check-in and check-out processes were smooth, and they took the time to ensure I had all the necessary information about the hotel's services and facilities. I appreciated their extensive knowledge of the local area, providing helpful recommendations for dining and transportation. When I encountered a minor issue during my stay, the Front House Officer handled it with professionalism and resolved it promptly, showcasing excellent problem-solving skills. Moreover, their appearance and overall professionalism added to the positive experience. I left the hotel feeling satisfied and well taken care of, thanks in no small part to the outstanding service provided by the Front House Officer. I would highly recommend Hotel Ibis Styles Makkah based on this positive interaction. KAY

Dear Valued Guest, Thank you for taking the time to share your detailed review about your stay at Ibis Styles Makkah Hotel. We apologize for the delay in our response, which was due to a technical issue. We are delighted to hear that you were thoroughly impressed with the service provided by our Front House Officers, Miss Amal and Mr. Nawaf, their exceptional customer service, friendly and professional demeanor, and excellent communication skills are truly commendable. We are pleased that the check-in and check-out processes were smooth and that you found their local area knowledge and recommendations helpful. Your feedback is invaluable, and we are hopeful for the opportunity to welcome you back and exceed your expectations. Best regards, Mostafa Mousa Ibis Styles Team

Great Experience

トリップアドバイザーの評価 5.0/5

Mohsin1311 トリップアドバイザー認証口コミ

I booked this hotel as a part of my Umrah. the stay was very comfortable. I must call out two exceptional staff Ms. Nada and Mr. Nawaf. they both are the great example of going above the normal to create a great experience for customer. I was offered early check-in (rooms were available and they did not hesitate to provide me earlier than the check-in time on their own) Thank you Ms. Nada for your empathy. Creating a great experience is also about letting your customer know what would help them without they having to ask, thank you Mr. Nawaf for guiding me on your own how i could manage my visits to Haram and utilise the bus timing to my advantage. Overall a great experience and mostly because of these two staff.

Dear Mohsin, Thank you for taking the time to share your detailed review about your stay at Ibis Styles Makkah Hotel. We apologize for the delay in our response, which was due to a technical issue. We are delighted to hear that your stay was very comfortable and that you had a great experience during your Umrah. We appreciate your kind words about our exceptional staff, Ms. Nada and Mr. Nawaf. Thank you for highlighting Ms. Nada's empathy in offering you an early check-in and Mr. Nawaf's guidance on managing your visits to Haram and utilizing the bus timings. Your feedback is invaluable, and we have implemented numerous improvements in both our hotel's product offerings and services. We are hopeful for the opportunity to welcome you back and exceed your expectations. Best regards, Mostafa Mousa Ibis Styles Team

Good Hotel !!

トリップアドバイザーの評価 3.0/5

shahe_z_ahmd ファミリー - トリップアドバイザー認証口コミ

I recently stayed at the Ibis Styles Hotel in Makkah for 2 days with my family during our Umrah trip. It's a nice hotel overall, but there were some minor issues with the bathroom that need fixing. Despite that, we had a good experience during our stay.

Dear Shahe, Thank you for taking the time to share your detailed review about your stay at Ibis Styles Makkah Hotel. We apologize for the delay in our response, which was due to a technical issue. We are pleased to hear that you and your family had a good experience during your Umrah trip and found our hotel to be nice overall. We appreciate your feedback regarding the minor issues with the bathroom and sincerely apologize for any inconvenience this may have caused. Your feedback is invaluable, and we are committed to addressing these areas to improve our guests' experiences. We have implemented numerous improvements in both our hotel's product offerings and services. We are hopeful for the opportunity to welcome you back and exceed your expectations. Best regards, Mostafa Mousa Ibis Styles Team

との提携 TripAdvisor

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周辺の他の施設

Makkahのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。