Swissôtel Al Maqam Makkah 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 7,422 件のレビュー

ベストレートをお約束
Swissôtel Al Maqam Makkah - Image 1
Swissôtel Al Maqam Makkah - Image 2
Swissôtel Al Maqam Makkah - Image 3
Swissôtel Al Maqam Makkah - Image 4
King Abdul Aziz Endowment, Tower F Ibrahim Al Khaleel St, 21955, 21955 Al Maqam, サウジアラビア

説明

ホテルのその他の情報

  • Swissotel Al Maqam Makkah offers panoramic views of the Kaaba and Haram and all city

  • Swissotel Al Maqam Makkah provides two exclusive and convenient direct access to the Haram .

  • Connected to the Clock Towers Complex, offers easy access to Makkah's biggest shopping mall.

  • Located 100m steps away from Haram granting our guests a privileged and convenient passage.

  • take pride in providing a family-friendly accommodation with treats for young guests.

当ホテルの客室

ホテル所在地

Swissôtel Al Maqam Makkah

King Abdul Aziz Endowment, Tower F Ibrahim Al Khaleel St, 21955
21955 Al Maqam
サウジアラビア

GPS:21.4193199, 39.82421

電話番号

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  7,422 件のレビュー

トリップアドバイザーの評価  4.3/5  3,890 件のレビュー

2025エクセレンス認証

Great staff

トリップアドバイザーの評価 5.0/5

R A トリップアドバイザー認証口コミ

Great hotel and staff. Dawood and Majid in concierge were very helpful, genuine and I pray they are promoted. They were attentive and made the stay so much better.

Dear Guest, thank you for taking the time to share your positive feedback. We will make sure to share your feedback with Mr. Dawood and Mr. Majid personally, to keep up the amazing work. We are waiting to serve again soon.

Unhelpful and rude reception staff

トリップアドバイザーの評価 4.0/5

YasminaJohannesburg トリップアドバイザー認証口コミ

We booked 4 rooms for a family months ago. I checked in at 4am as we had a booking for the night of 19/11. My family, my daughter, her husband and 3 children were booked from 20/11. I had specifically requested the agent to request their rooms to be if not next to each other but on the same floor, When I check in, i showed the Reception the hotel voucher and I asked reception to please allocate them rooms on the same floor. When the family arrived, they were allocated one room on 38th floor and one on 25th floor. They have a 16 year old daughter who now was 13 floors away from her parents! I called and spoke to someone called Mina to no avail. We went to reception everyday from check in to request a room to n the same floor. Today we are checking out and not one person ever came back to us. This is my 3rd stay at Swisshotel and have always enjoyed the service and hotel as the majority of staff are excellent. From the waiters to the security we have had excellent service. I can’t say the same about the Reception staff. They are rude and extremely unhelpful. I do understand that the hotel was exceptionally busy but the level of service from them was very very poor! Each time I have stayed here I have had a problem with the reception staff and their attitude has not changed. Given how busy the hotel was it was extremely inconvenient having children on a different floor to their parents.

Dear Yasmina, may Allah accept your good deeds. Thank you for sharing your experience with us. Please note that your opinion about staff and reservation have been shared with the relevant department. And we strive to provide great service for our guests. Waiting for your next visit.

Location and breakfast 👏

トリップアドバイザーの評価 5.0/5

Golftaf トリップアドバイザー認証口コミ

Excellent hotel, so close to Masjid al-Haram. Stayed in quad room which I think personally are a bit small for 4 adults. Beds were good and bathroom was clean. Think the hotel was one of the originals so needs an upgrade. Breakfast was excellent and lots of choices and was busy. I would recommend for location and breakfast. Thanks to all the team for their help and advice.

Dear Guest, thank you for your positive feedback towards our beds, bathroom cleanliness, breakfast variety and location that directly faces the holy Kaaba. We are always honored to welcome you to Swissotel Makkah. We take your comment about the room small into our consideration to improve our services. Waiting to serve you again on your next visit soon.

Swissotel Makkah

トリップアドバイザーの評価 5.0/5

Vaxson トリップアドバイザー認証口コミ

Swissotel hotel amazing with a good location for shopping and food. Door step away from the main doors of kabba the views from room breathe taking It’s There are many shops within the building as well as several restaurants serving Bangladeshi and Pakistani food. Overall, a very comfortable place to stay with everything you need within

Dear Guest, thank you for your positive feedback towards food buffet, room view and location that directly faces the holy Kaaba. We are always honored to welcome you to Swissotel Makkah. Waiting to serve you again on your next visit soon.

Five star

トリップアドバイザーの評価 5.0/5

Md Tipu S トリップアドバイザー認証口コミ

Good space ,delicious food breakfast and dinner I enjoyed . Mr Firzan and Mr Shakeer hospitality were great too. There dinner items was ymmmy and a lot of selection

Dear Md Tipu, thank you for taking the time to share your positive feedback about staff, buffet variety, hotel size and food quality. We will make sure to share your feedback with Mr. Firzan and Mr. Shakeer personally, to keep up the amazing work. We are waiting to serve again soon.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 4,749 件のレビュー 9.5/10 ロケーション
  • 6,155 件のレビュー 8.2/10 客室
  • 15,616 件のレビュー 9.4/10 サービス
  • 141 件のレビュー 3.9/10 インターネット
  • 2,977 件のレビュー 8.7/10 清潔さ
  • 2,229 件のレビュー 8.9/10 料理
  • 2,125 件のレビュー 9.1/10 朝食

Powered by Trustyou

周辺の他の施設

メッカのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。