Pullman ZamZam Makkah 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 3,862 件のレビュー

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Pullman ZamZam Makkah - Image 1
Pullman ZamZam Makkah - Image 2
Pullman ZamZam Makkah - Image 3
Pullman ZamZam Makkah - Image 4
Abraj Al Bait Complex, King Abdel Aziz Endowment, 21955 MAKKAH, サウジアラビア

説明

ホテルのその他の情報

  • Moments away from Al Masjid Al Haram, and The Holy Kaaba.

  • Partial Views featuring The Holy Kaaba, Al Masjid Al Haram, Jebel Noor (Hira Cave), etc.

  • Spacious Rooms & Suites.

  • Complimentary Wi-Fi

  • Adjoined with Shopping Arcade featuring a huge variety of International brands.

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ホテル所在地

Pullman ZamZam Makkah

Abraj Al Bait Complex, King Abdel Aziz Endowment
21955 MAKKAH
サウジアラビア

GPS:21.419314, 39.824662

電話番号
ファックス +966 12 571 5999

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット不可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.0/5  3,862 件のレビュー

トリップアドバイザーの評価  4.4/5  4,076 件のレビュー

Room is perfectly good

トリップアドバイザーの評価 5.0/5

Farid M トリップアドバイザー認証口コミ

Abul Kashem service is pretty good for my room in pullman zam zam room 735. I’m happy with him and very helpful. Thank you.

Dear Farid, Thank you for taking the time to share your recent experience with us. We are delighted to hear you liked the room service, and we are delighted to hear that our staff has made your stay pleasant. We will deliver your kind words to Mr. Abul Kashem personally. We promise to continuously develop our services to give you a fantastic stay during every visit. Best regards, Zamzam Pullman Makkah Hotel.

Great service

トリップアドバイザーの評価 5.0/5

Haris R トリップアドバイザー認証口コミ

Great service given by Amir. Quick and nice service. Great attitude and friendly. Asked if we need anything else besides what we requested

Dear Haris, Thank you for taking the time to share your recent experience with us. We are delighted to hear you liked the service, and we are delighted to hear that our staff has made your stay pleasant. We will deliver your kind words to Mr. Amir personally. We promise to continuously develop our services to give you a fantastic stay during every visit. Best regards, Zamzam Pullman Makkah Hotel.

Great service

トリップアドバイザーの評価 5.0/5

OnAir48871608206 トリップアドバイザー認証口コミ

Great experience, and fast cleaning from Amir. Great atmosphere and everything was done professionally. Neat and efficient

Dear Valued Guest, Thank you for taking the time to share your feedback regarding the cleanliness, and we are delighted to hear that our staff has made your stay pleasant. We will deliver your kind words to Mr. Amir personally. We promise to continuously develop our services to give you a fantastic stay during every visit. Best regards, Zamzam Pullman Makkah Hotel.

Nightmare-Paid for 2 rooms with 3 bed each, got totally different,

トリップアドバイザーの評価 1.0/5

Irfan H トリップアドバイザー認証口コミ

Our stay at Pullman ZamZam was terrible and very stressful. We were a family of six. Two adults and four small kids, all under ten. We booked two rooms. Each room was supposed to have three beds. Before arrival, we called the hotel many times. We asked for connecting rooms. Or at least two rooms on the same floor. We explained we have small children. We also mentioned we have a special needs child. At check in, the front desk staff member Yasir was rude and disrespectful. We felt he treated non Arabs badly. He gave us rooms on different floors on purpose. One room did not even have three beds. I begged him to fix it. He kept saying there were no rooms available. This made no sense. Our booking was prepaid. The hotel already took our money long before we arrive. We paid for two rooms with three beds each. We did not get what we booked. We stayed four nights. I went to the desk every day. I asked again and again for two rooms on the same floor with the correct beds. No one helped. No one listened. We could not leave our kids alone on a different floor. So we all slept in one room. Some of us slept on the bare floor. It was uncomfortable and upsetting. It ruined part of our family trip to Makkah. I also blame Expedia. I trusted Expedia. This booking was not handled properly. I will not use Expedia again. I will not stay at Pullman ZamZam again.

ABUL KASIM IS A GOOD WORKER

トリップアドバイザーの評価 5.0/5

AbdurRahman bin M トリップアドバイザー認証口コミ

I come for Umrah the experience is good and abul kasim is doing good work and the services are good Hotel is very nice and have good facility's

Dear Abdurrahman, Thank you for taking the time to share your recent experience with us. We are delighted to hear you liked the cleanliness, and we are delighted to hear that our staff has made your stay pleasant. We will deliver your kind words to Mr. Abul Kasim personally. We promise to continuously develop our services to give you a fantastic stay during every visit. Best regards, Zamzam Pullman Makkah Hotel.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 2,404 件のレビュー 9.5/10 ロケーション
  • 5,994 件のレビュー 7.3/10 客室
  • 10,799 件のレビュー 9.2/10 サービス
  • 83 件のレビュー 3.9/10 インターネット
  • 2,852 件のレビュー 7.5/10 清潔さ
  • 1,090 件のレビュー 7.8/10 朝食
  • 934 件のレビュー 4.3/10 設備

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